Europittyres Reviews 83

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Can't remember dates. But... was very hasty last time I left a review fir a mechanic and ended up quite disappointed,. Was also let down by my regular tyre guy so ended up at clacton branch of europit... See more

Rated 5 out of 5 stars

Bury St Edmunds branch provided excellent service and above-and-beyond customer care - even running me home and collecting me afterwards. Competent and straightforward to deal with. Accurate estimate... See more

Rated 1 out of 5 stars

Heybridge Branch Do not recommend in the slightest. Went there for four tyres to be fitted. Took over 2hrs 30mins, to fit four tyres… absolute joke. Not only this, I was told by the receptionist... See more

Rated 5 out of 5 stars

Europit @ Clacton Oxford Road First time have used them, needed a new tyre, they were simply lovely quick and helpful we just went there didnt have an appointment, got a cup of tea and our border col... See more

Company details

  1. Tire Shop

Information provided by various external sources

Family Owned Tyre, Brakes, Exhausts and Service Centre. Large enough to cope, small enough to care, priding ourselves on outstanding customer service with competitive pricing too.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

83 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We have just received fantastic service…

We have just received fantastic service from you as with most tyre problems it was unplanned but the service will be highly recommended. Thank you.

December 29, 2020
Unprompted review
Europittyres logo

Reply from Europittyres

Hi Derek, thank you very much for leaving your feedback. We are happy you were pleased with the service you received, we hope to see you again - Kind regards, the Europit Team

Rated 5 out of 5 stars

Competitive quote, great communication and friendly staff

Contacted a number of garage workshops for quotes to replace my vehicles dual mass flywheel that had failed, clutch assembly and whilst in for repairs replace the cambelt kit, Europit-Tyres provided a competitive quote. They were proactive with messages via Messenger to ensure I understood the process of repairs and what the timescale for the work to be completed. Having myself worked many years in workshop of a very large dealership, found it refreshing to be kept updated by telephone and messenger. Repairs were completed in a timely manner and glad I chose them to carry out the work.
Thanks

October 22, 2020
Unprompted review
Europittyres logo

Reply from Europittyres

Thank you John for sharing your feedback. We always put our customers first and like to regularaly keep customers updated with every stage of mechanical repair work. We are pleased our quote met your expectations and time scales. If we can do anything for you in the future, please get in touch! - Regards, the Europit Team

Rated 1 out of 5 stars

Do not use Europit car tyres!!

Thieves!!! Paid £170 for a silver service for a mini cooper s. Kept it in for 3 days saying they couldn't get the spark plugs. Eventually got the car where only the oil was changed. On my way back home I felt my steering was wobbling when I applied the brakes. So definitely nothing was checked. Went back to complain and they started to say there might be another reason which would incur a separate charge to look into it. So I took my car into a different garage why should I give them my hard earned money?? So be warned these people are opportunistic.

October 18, 2020
Unprompted review
Europittyres logo

Reply from Europittyres

Thank you for leaving your feedback Sashi. It is a very rare occasion where we do not have parts on the shelf, but we would like to apologize for the delay. If you wish to further discuss the matter, please do not hesitate to get in touch at annmarie.duffy@europittyres.co.uk - Regards, the Europit Team

Rated 1 out of 5 stars

Will never use again

Had two tyres replaced by these guys, one of them went flat within a week and was damaged beyond repair.

Upon closer inspection it turned out the new tyres had not been sealed and the valves had not been replaced.

Took the car back to the main Europit branch, and the manager had the remaining tyre sealed and the valve replaced "as a matter of course" but didn't inspect the tyres himself to check the crappy job that had been done in the first place, and on this basis refused to offer any sort of refund for the damage that had been caused to the other tyre.

He said he would speak to head office about a partial refund and call me back, but never did. I definitely got the vibe he was used to fobbing off disgruntled customers.

Will never use these guys again, better to just call a mobile repair unit from elsewhere.

September 21, 2020
Unprompted review
Europittyres logo

Reply from Europittyres

Thank you for leaving your feedback HW. We are sorry to hear about your experience, if you would like to further discuss the matter, please do not hesitate to get in touch at annmarie.duffy@europittyres.co.uk - Regards, the Europit Team

Rated 1 out of 5 stars

Unorganised and rude

Unorganised and rude, dont use this company!

September 18, 2020
Unprompted review
Europittyres logo

Reply from Europittyres

Thank you Nina for leaving your feedback. We are sorry to hear of your experience and would like to offer you the opportunity to further discuss this if you wish to. Drop us an email at annmarie.duffy@europittyres.co.uk

Rated 1 out of 5 stars

Be very careful if you use Europit

Be very careful if you use Europit. I recently took a car there for a very minor problem with the exhaust rattling and the told me I needed to pay £450 to replace two parts of the exhaust. Took it for a second opinion and it turned out to only be a corroded bracket which was fixed for £50.

I am now extremely suspicious especially as I took my previous car in for a broken spring a few months previously and was told it needed £500 worth of repairs. When I said I did not feel it was worth repairing for me and wanted to sell it on, the manager told me I wouldn't get more than scrap value for it, then messaged me privately and offered to buy it for less than scrap value! Luckily I asked a car trader who told me even with the list of repairs Europit Clacton said it supposedly needed it was worth over 4 times what the manager had offered me, which is what I eventually ended up selling it for.

Be very very careful and always get a second opinion if the repairs are unexpected or feel overpriced!

March 5, 2020
Unprompted review
Rated 5 out of 5 stars

great service

Have had cause to visit europit tyres in Clacton twice in last 8 days and can’t praise them enough extremely helpful, felt looked after and kept informed staff there are wonderful, well done for such amazing service

December 8, 2019
Unprompted review
Europittyres logo

Reply from Europittyres

Thank you Carol for your glowing review! We always put our customers first and like to keep everyone regularly updated with every stage of any mechanical repairs. We hope to see you again - Regards, the Europit Team

Rated 5 out of 5 stars

Europit Thorrington

Called europit tyres at Thorrington first thing this morning and asked if it was possible to have a tyre replaced same day. Was told to come straight down and they would have a look at it for me. Great, fast service and tyre was replaced in less that 20 mins, would definitely reccomend.

October 18, 2019
Unprompted review
Europittyres logo

Reply from Europittyres

Thank you Eve for your positive feedback. We always try to keep on the day slots available in case of emergencies, so we are glad we could get the job done quickly and efficiently for you. We hope to see you again - Regards, the Europit Team

Rated 5 out of 5 stars

John from Ford Road Euro pit tyres

After a hectic day at work I came out to find my tyre completely flat. I limped the car to a local garage only to find no air pump. A lovely man in a van stopped to help me, happened to be John, the manager of Ford Road Europit tyres. He was an absolute knight in shining armour! He found my space saver tyre, jacked up the car and in a flash changed the tyre. He gave me some great advice and off I went. Just shows that there are genuinely fantastic people out there. Will be visiting at the weekend to buy myself a new tyre! Than you John, you wonderful man x

June 21, 2019
Unprompted review
Rated 5 out of 5 stars

SERVICE WITH A SMILE

offered me tea of coffee before i purchased anything.showed me three different tyres at varying prices brilliant.Seemed a very happy team of people and polite.Had the job done in no time at all.would thoroughly recommend this company it deserves to do well thank you.

May 26, 2019
Unprompted review
Rated 5 out of 5 stars

Great team

Great team, great service and fair prices. Have been a customer here for more than 10 years. This week I took in a four wheel trailer. Purchased two complete wheels for £4.00 more than the tyre price. I was served by Sam, top lass. When I collected it today the lads in the workshop had repaired the two old tyres free of charge. You do not get that level of service very often. Thanks to all at the Clacton branch.

May 24, 2019
Unprompted review
Rated 5 out of 5 stars

We're amazing and quick

I've got an old ish car and it's needed looking at a couple of times. Europit on Oxford road, Clacton. Were amazing both times they fitted me in and got it fixed. Thank you !

March 21, 2019
Unprompted review
Rated 5 out of 5 stars

So I broke down outside their shop in…

So I broke down outside their shop in Colchester. And I must say the guy who helped me was so sweet and jumped in and helped me to get it somewhere safe as I was getting really upset and panicking.
Thank you for your help. Not many people would do that. I wish I could of got the clutch repaired with you guys but £900 was a lot of money. My garage done it for £350.

x

January 19, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look