Euro PuppyReviews 

173
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and dedication, making the entire process smooth and reassuring. Many people highlight the exceptional customer service, noting the team's responsiveness, patience, and willingness to answer numerous questions. The service provided is often described as outstanding, with consumers appreciating the seamless process from initial contact to the safe arrival of their healthy and well-trained puppies. Reviewers are particularly impressed with the thorough communication and regular updates throughout the journey, ensuring a stress-free experience. However, some customers also noted that while basic training was excellent, they struggled with more advanced exercises, suggesting room for slight improvement in this area.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, communication,... See more

Product

Customers had positive experiences with the product, often receiving loving, wonderful, and fully trained... See more

Customer service

People report positive experiences with customer service, highlighting the professionalism and attentiveness... See more

User experience

Consumers find the overall user experience to be positive, with many describing it as excellent, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We got our Puppy from Euro Puppy, the whole experience from start to finish was great. Super helpful whenever we needed info about our puppy before he came to us, sent us video updates & we asked for... See more

Company replied

Rated 5 out of 5 stars

Trustworthy, great experience from start to finish. Mr. Mohsen is a truly helpful and kind man — always available, caring, and professional. And as for the co-founder Mr. Sándor Fagyal, his commun... See more

Company replied

Rated 5 out of 5 stars

We recently welcomed our Cavapoo from Euro Puppy and couldn’t be happier. From the start, the team was responsive, caring, and kept us updated with videos and photos during the training period. O... See more

Company replied

Rated 5 out of 5 stars

We got our Leo today and he seemed so confident and excited to be in his new home . We immediately took him to the vet who checked all vaccinations , microchipping and health of Leo and came to th... See more

Company replied


Company details

  1. Pet Adoption Service
  2. Dog Breeder
  3. Pet Store

About Euro Puppy

Written by the company

At Euro Puppy we know how important choosing a puppy is, and how important trust is when buying that puppy online.

We pride ourselves on delivering an honest, caring and responsible service that puts the health of our puppies above all else. After all it is a new family member that we are providing!

Working with live animals, and delivering them around the world, is not without its challenges. Even when issues naturally arise occasionally, we don’t shy away from the truth, but deal with it head on.

This belief in trust, accountability and transparency is why we were happy to join Trustpilot and share the heartfelt thoughts of many of our more than 15,000 customers.

Meet Euro Puppy

Contact info

4.9

Excellent

TrustScore 5 out of 5

173 reviews

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1-star

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4.9

All reviews

(173)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing costumer service

Mohsen was an amazing person to speak with! They are very kind, professional, ready to reply to 100 of questions that we had as new puppy owners. Everything is in perfect order, they take care of every detail.

August 5, 2025
Unprompted review
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Reply from Euro Puppy

Thank you so much for your kind 5-star review! I’m glad I could assist you and make your puppy experience smooth. If you ever need anything, feel free to reach out.

Rated 5 out of 5 stars

Euro puppy is a God sent agency that…

Euro puppy is a God sent agency that made happen what we thought could only be a dream. Right from day one, their service was professional, kind, helpful and very straightforward. They are true to their word and even went beyond what was expected. We recently welcomed our puppy a beautiful and well trained Great Dane, and the delivery was so quick, He arrived Switzerland from Budapest at 14h, Paul was kind and took his time to explain to us all all that was necessary to adjust in the first few days. Also, for him to make the delivery on time, he drove all night! I was so impressed. The entire team are very helpful, Ahmed is always available to answer any question and help with all requests, Sandor is a warm hearted person who truly cares for dogs. It is not just a business to him, it is a passion and pure love for dogs.
I have never had a dog, I went cycling one day, I saw a dog that was so magnificent, and I immediately wanted one like that. I found out it was a Great Dane, I had no idea how to get this dog in Switzerland, went online the very same day and my first search led me to Euro puppy , where I found the perfect dog on their website. I made a reservation immediately and the rest is history! A dream come true. Our beautiful dog is perfect! He is healthy, very intelligent and so well behaved and he has adapted quickly to his new home. For first timers we are very happy we chose Euro puppy. A big thank you to the entire team that made this happen. Ani

July 31, 2025
Unprompted review
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Reply from Euro Puppy

Thank you so much for your kind words! We're thrilled that we could help make your dream come true and bring such a wonderful Great Dane into your life. It was a pleasure supporting you, and we’re so happy to hear how well he’s settled in.

Wishing you lots of love and joy with your beautiful pup!

Rated 5 out of 5 stars

This experience was absolutely amazing…

This experience was absolutely amazing from this company. We picked our puppy and it arrived in Ireland within a half hour of what they promptly which was amazing. The details on exact travel and arrival come very near to date but puppy arrived very happy socialized and in amazing condition. This is a trustworthy company thank you

July 15, 2025
Unprompted review
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Reply from Euro Puppy

Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that everything went smoothly and that your puppy arrived safe, happy, and right on time. It means the world to us to know you found the process trustworthy and enjoyable.

Wishing you and your new furry friend many joyful moments ahead! 🐾

Rated 5 out of 5 stars

English cocker…

We got our lovely English cocker spaniel from Europuppy and could not be happier.

July 2, 2025
Unprompted review
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Reply from Euro Puppy

we are so happy for you too, thanks for choosing us

Rated 5 out of 5 stars

Wonderful and Loving Team!

I purchased a Swiss shepherd puppy from Euro Puppy in January and was planning to receive him in April. Due to work reasons I had to relocate to the Middle East in June and did not want the puppy to travel long haul twice within a month. The entire team at Euro Puppy helped me arrange longer stay training for the puppy and took really good care of him while sending me warm updates and training progresses. I was able to visit the puppy in March in Hungary and just received him in the Middle East. Euro Puppy team continues to support me in terms of the puppy behaviors and tips on how to best calm him. This is a company full of nice people with genuine love for dogs. Thank you so much!

January 10, 2025
Unprompted review
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Reply from Euro Puppy

Hello Ryan,

Thank you so much for your lovely words! We’re thrilled to hear how happy you are with your Swiss Shepherd and that he’s finally home with you in the Middle East. It was a pleasure supporting you through the journey and keeping him safe, trained, and loved until the big day arrived.

We're always here if you need anything — wishing you both lots of joy and cuddles ahead!

Rated 5 out of 5 stars

IT IS THE SECOND TIME I BUY A PUPPY…

IT IS THE SECOND TIME I BUY A PUPPY THROUGH EURO PUPPY. (LAST ONE WAS 14 YEARS AGO) BOTH TIMES MY PUPPY ARRIVED QUICKLY AND IN PERFECT HEALTH! THEY HELPED ME FIND MY NEW LITTLE FRIEND AND ARRANGED EVERYTHING. THANK YOU GUYS FOR ALL YOUR HELP AND MY THANKS ALSO TO THE BREEDER. MY LITTLE HAVANESE ARRIVED IN PERFECT CONDITION AND MOOD! SHE IS A LIVELY AND HAPPY PUPPY!

June 5, 2025
Unprompted review
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Reply from Euro Puppy

Thank you so much for your lovely review and for trusting Euro Puppy once again—14 years later! 🐾 We're thrilled to hear that your sweet little Havanese arrived safely and is already filling your days with joy. It means the world to us (and the breeder!) to be part of your puppy journey again. Wishing you many happy and healthy years together!

Rated 5 out of 5 stars

A very reliable company that puts the customer first.

I consider my self very fortunate in finding Euro Puppy. I found my dream dog in Hungary and I live in the United States. Working with Ahmed and Sandor of Euro Puppy was a pleasure and they made the process of shipping my dog to the US “painless” and were constantly providing updates. If you are looking for your dream dog too, I highly recommend Euro Puppy, a company that provides excellent service and you can trust.

May 1, 2025
Unprompted review
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Reply from Euro Puppy

Hi Alan,

Thank you so much for your wonderful review!

It was a real pleasure working with you, and we're so happy you found your dream dog with us. We're glad the journey from Hungary to the US was smooth and that we could keep you well informed along the way.

Your trust and kind words mean a lot. Wishing you and your pup all the best!

Rated 5 out of 5 stars

Highly Recommended.

This is our second time dealing with Euro Puppy to purchase a Bernese Mountain Dog and again we were not disappointed. While there were some delays on delivery, this was addressed and communicated quickly and solutions found. Both circumstances were outside of Euro Puppy's control.

Our gorgeous boy arrived to us a little nervous and anxious but this is understandable for an older dog and after going through a long journey. Euro Puppy have been very helpful in giving advice and talking with the breeder to get further information.

While we are still waiting on his papers, I am assured that this is in process. I understand that it does take a little while to come through.

He was also delivered without his crate. This was due to an issue with the van for delivery. Both Euro Puppy and the delivery staff were very good in communicating delivery of his crate and sending photos through to ensure we received the right one.

All in all, the service and after delivery support have been great. I would not hesitate to recommend Euro Puppy to anyone looking to buy a new family member.

Special thank you to Mohsen for the continued support.

May 17, 2025
Unprompted review
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Reply from Euro Puppy

Thank you so much for your kind and thoughtful review — it truly means a lot to us!

We’re absolutely thrilled to hear that your second experience with Euro Puppy brought another beautiful Bernese Mountain Dog into your family, and that you continue to place your trust in us. While there were a few hiccups along the way, I’m really glad we could work through them together and keep everything transparent and on track.

It’s perfectly natural for a pup to feel a bit anxious after such a big journey, especially when a little older, but I’m confident he’ll settle in beautifully with all the love and care he’s receiving from you.
Wishing you many happy moments ahead — we are always here if you need anything!

Rated 5 out of 5 stars

Baro The Big Pup

It began in Malaysia with a web page and ended in Boston when Baro landed. Lots of questions needing answers. Clear, honest, professional and patient - everything resolved. Training and transportation services managed beautifully. The breeder was top quality with excellent early handling - it shows. Trust is proven and must be earned - these guys are over the top. Baro has a new home and a happy owner- Thank You Ahmed!

After many years and many pups - Europup is SIMPLY THE BEST!

Regards- Dr.D

April 3, 2025
Unprompted review
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Reply from Euro Puppy

Thank you so much for your kind and thoughtful words! It was truly a pleasure assisting you throughout this journey. Knowing that Baro is thriving and in loving hands means everything to us.

Your trust and appreciation genuinely motivate us to keep delivering the very best. From all of us at Euro Puppy thank you once again!

Rated 5 out of 5 stars

Thank U EuroPuppy !

I recently purchased a Maltipoo (PROTON) from EuproPuppy and I couldn’t be happier with my experience. The puppy is adorable, healthy, well-socialized, and full of joy & happiness!

My first encounter was with Ahmed Mohsen who is a fantastic and highly professional agent!
He is very kind, prompt in his responses, he is very professional and he is always there, listening, caring and helping.
Thank you so much Ahmed for your great assistance and also for your kindness.

Ahmed made the whole process very easy and kept me posted with photos and videos along the way.

I would highly recommend EuroPuppy for anyone seeking the perfect pet for their family!

A huge thank you to EuroPuppy for bringing PROTON into my live!

March 7, 2025
Unprompted review
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Reply from Euro Puppy

Thank you for your glowing review! We’re thrilled that PROTON is bringing joy to your family and that Ahmed’s professionalism and care made the process smooth. Your recommendation means so much to us.

Best regards,
The Euro Puppy Team

Rated 5 out of 5 stars

We highly recommend Europuppy!

I would highly recommend Europuppy for anyone seeking the perfect pet for their family. We chose Europuppy because of the other excellent reviews we saw online. They helped us find an adorable Cavapoo that would grow to the size we were hoping (10 pounds). The customer service was amazing. They responded quickly to any questions we had, always provided options for next steps, and they were very accommodating as plans changed based on when we could meet the puppy as well. The videos and photos they shared before we welcomed our puppy home helped us fall in love with her before we even met her! The whole experience was straightforward and positive.

April 25, 2025
Unprompted review
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Reply from Euro Puppy

Thank you so much for your kind words and thoughtful review! Your kind words made our day. It really means a lot to us.

We’re thrilled to hear that your experience with EuroPuppy was smooth and joyful. It was a pleasure helping you find the perfect Cavapoo puppy for your family!

Rated 5 out of 5 stars

Looking for pure bred, genetically tested dogs from reputable breeders, Europuppy is the place

I got my dog Alfie from Europuppy because I wanted a pure bred, genetically tested English Cocker Spaniel from a reputable breeder and I was willing to pay for that quality of dogs and get him shipped to Ontario/ Canada. I got my Alfie home last night and he is such an exceptional dog. My first encounter was with Ahmed Mohsen who is a fantastic agent, he is prompt and thorough in his responses, he is very professional and whether you reach out to him day or night, he is always there, listening, caring and helping. Ahmed is a great asset to the company. My second encounter was with Sandor Fagyal, who is always there to help and kept those awaited videos of Alfie’s training coming. He even asked me to send them photos and videos of Alfie once he arrives so that they get to see how he is doing. That’s the level of care Europuppy has for their dogs and that speaks volumes about them. My last dealing was with Tibor Berzeti who is a co founder and COO of the company. Tibor knows exactly how to ship your dog safely to you, being well taken care of and knows all the needed documents in order to clear the dog abroad, everything is booked and done in time. All of you at Europuppy, I salute you for the fantastic job you are doing and whenever I think of getting another dog, I will never hesitate to go through you guys again. Such a fantastic company. Many thanks and a ton of respect to you all…. Raya Samra

March 7, 2025
Unprompted review
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Reply from Euro Puppy

Dear Raya,

Thank you so much for your kind words! It was truly a pleasure helping you find Alfie, and we’re thrilled to hear how happy you are with him. Your appreciation means a lot to all of us at Euro Puppy — we’re always here whenever you need us.

Wishing you and Alfie a wonderful journey together!

The Euro Puppy team

Rated 5 out of 5 stars

A lifelong dream came true

We have purchased our Corgi 2 months ago and he finally arrived this morning. It was honestly the best day of our life’s to have received him. From the beginning everyone was super helpful and always gave good advice what to do when he comes. Thank you Sandor and Ahmed for making my dream come true

April 12, 2025
Unprompted review
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Reply from Euro Puppy

Dear Dominique, Thank you so much for your heartfelt message! We’re truly honored to have helped make your dream come true. Wishing you a lifetime of joy with your little Corgi!

Rated 5 out of 5 stars

Fantastic Experience!

Overall great experience and Mohsen is really great to deal with. He is a professional!

April 6, 2025
Unprompted review
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Reply from Euro Puppy

Thank you so much for your kind words! We’re delighted to hear you had a great experience and that Mohsen made it even better.

Rated 5 out of 5 stars

Vino, St. Bernard, welcome home

A huge thank you to Euro Puppy for bringing Vino into our lives! Our Saint Bernard puppy is everything we hoped for—gentle, loving, and already a cherished part of our family. Your dedication and care in raising such wonderful dogs truly show. We couldn’t be happier!

April 1, 2025
Unprompted review
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Reply from Euro Puppy

Dear Philippos,

Thank you so much for your wonderful review! We’re truly honored that you trusted us to bring Vino into your life, and we know how much trust it takes to choose a puppy online. It warms our hearts to hear that your Saint Bernard is everything you hoped for. Your kind words about our dedication and care mean the world to us. Here’s to many joyful years with Vino!

Warm regards,
The Euro Puppy Team

Rated 5 out of 5 stars

We recently purchased a Cocker Spaniel…

We recently purchased a Cocker Spaniel from eupropuppy and we couldn’t be happier with our experience. Our puppy is absolutely wonderful — healthy, well-socialized, and full of joy. It’s clear that they truly cares about the wellbeing of their dogs and ensures they go to loving homes. The whole process was smooth, professional, and reassuring. We are beyond grateful for their dedication and support, and highly recommend their services to anyone looking to add a furry friend to their family.

December 9, 2024
Unprompted review
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Reply from Euro Puppy

Thank you, Enrico! We're so happy to hear that your Cocker Spaniel is bringing you joy. It means a lot to us that you had a great experience. Wishing you many happy moments together! 🐶

Rated 5 out of 5 stars

Europuppy to the worldddd

Europuppy was extremely communicative and supportive during the entire process! And my puppy is the sweetest girl, well socialized and very healthy

February 28, 2025
Unprompted review
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Reply from Euro Puppy

Thank you, Marie-Simone! We're so happy to hear that you had a great experience and that your sweet girl is doing well. Wishing you lots of love and joy with her! 😊🐶

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