Euro PuppyReviews 

173
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and dedication, making the entire process smooth and reassuring. Many people highlight the exceptional customer service, noting the team's responsiveness, patience, and willingness to answer numerous questions. The service provided is often described as outstanding, with consumers appreciating the seamless process from initial contact to the safe arrival of their healthy and well-trained puppies. Reviewers are particularly impressed with the thorough communication and regular updates throughout the journey, ensuring a stress-free experience. However, some customers also noted that while basic training was excellent, they struggled with more advanced exercises, suggesting room for slight improvement in this area.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, communication,... See more

Product

Customers had positive experiences with the product, often receiving loving, wonderful, and fully trained... See more

Customer service

People report positive experiences with customer service, highlighting the professionalism and attentiveness... See more

User experience

Consumers find the overall user experience to be positive, with many describing it as excellent, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We got our Puppy from Euro Puppy, the whole experience from start to finish was great. Super helpful whenever we needed info about our puppy before he came to us, sent us video updates & we asked for... See more

Company replied

Rated 5 out of 5 stars

Trustworthy, great experience from start to finish. Mr. Mohsen is a truly helpful and kind man — always available, caring, and professional. And as for the co-founder Mr. Sándor Fagyal, his commun... See more

Company replied

Rated 5 out of 5 stars

We recently welcomed our Cavapoo from Euro Puppy and couldn’t be happier. From the start, the team was responsive, caring, and kept us updated with videos and photos during the training period. O... See more

Company replied

Rated 5 out of 5 stars

We got our Leo today and he seemed so confident and excited to be in his new home . We immediately took him to the vet who checked all vaccinations , microchipping and health of Leo and came to th... See more

Company replied


Company details

  1. Pet Adoption Service
  2. Dog Breeder
  3. Pet Store

About Euro Puppy

Written by the company

At Euro Puppy we know how important choosing a puppy is, and how important trust is when buying that puppy online.

We pride ourselves on delivering an honest, caring and responsible service that puts the health of our puppies above all else. After all it is a new family member that we are providing!

Working with live animals, and delivering them around the world, is not without its challenges. Even when issues naturally arise occasionally, we don’t shy away from the truth, but deal with it head on.

This belief in trust, accountability and transparency is why we were happy to join Trustpilot and share the heartfelt thoughts of many of our more than 15,000 customers.

Meet Euro Puppy

Contact info

4.9

Excellent

TrustScore 5 out of 5

173 reviews

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4.9

All reviews

(173)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Service and would use again.

Our second puppy arrived at the airport, together with the nanny - a very ncie person. The service was excellent and would certainly use again - Thank you Euro Puppy!!

March 5, 2025
Unprompted review
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Reply from Euro Puppy

Dear Paul, thank you for your kind words. It means a lot to us.

Rated 5 out of 5 stars

Great experience !

Great experience dealing with Euro Puppies. Always available and responsive, struck to departure schedule and ensured a smooth journey for our Portuguese water puppy who arrived safely from Hungary to Dubai on Feb 12. Kids have been on the moon since his arrival and I cannot thank them enough to making it seamless.

February 12, 2025
Unprompted review
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Reply from Euro Puppy

Thank you for your kind words! We’re thrilled your puppy arrived safely and that your kids are loving him. 🐶✨ It was a pleasure assisting you, and we wish your family endless joy!

Rated 5 out of 5 stars

Havanese heaven

The breeder really brought up a great puppy that arrived so calm and content and totally trained….can’t praise them enough …the delivery was also handled very professionally…just a great company that takes its work seriously and we were very happy indeed…
Plus the Havanese is a great breed

September 3, 2024
Unprompted review
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Reply from Euro Puppy

Dear Mari,
We are very proud to work with caring, responsible breeders only. And thank you for trusting us with your new puppy request.

Rated 5 out of 5 stars

Raven my new GSD baby

Hello,

My name is Naief from Saudi Arabia, and this is my forth time dealing with Euro puppy and as always they came through and provided me with EXCATLY what I asked for. I contacted EP and Mr. Mohsen and I asked him for a Work line GSD and OMG did he come through...

The puppy "Raven" a solid black GSD female is amazing, happy, alert and absolutely what I needed and wanted.

I can on and on for hours but all I wanted to say is...

THANK YOU Mohsen
THANK YOU Sandor
THANK YOU Euro puppy
THANK YOU to the breeders

I will and would never choose other than Euro puppy nor would I recommend and other.

Oh almost forgot, they even helped me to get a local service to do ALL the paper work and collected her from the airport and brought her to my door using Yallah Pets services whom also did a great job.

🤲🏻🤲🏻🤲🏻

February 26, 2025
Unprompted review
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Reply from Euro Puppy

Dear Naief,

Thank you so much for your amazing review!

It's fantastic to hear that you're loving Raven as we also do. We really enjoyed the time with her in the training period and we are happy that she has settled in so well. We are always thrilled when we can match our clients with their perfect pup.
We really appreciate your continued trust in Euro Puppy, and it was a pleasure working with you again.
We wish you and Raven all the best, and we hope to serve you again in the future!

Mohsen, Sandor

Rated 5 out of 5 stars

Euro puppies is a great service

Euro puppies is a great service. I was hesitant at first but with The way they were very responsive and provided feedback and helped when it came to imports and directing you to services that helped made me trust them.

The puppy came healthy and happy so I couldn’t ask for a better provider.

February 13, 2025
Unprompted review
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Reply from Euro Puppy

Hi Athoug,

Thank you for your 5-star review! We're so happy we could help you find your furry friend and that she arrived happy and healthy.

Wishing you all the best, and we will be always glad to receive updates from you about Ash.

Mohsen and the Euro Puppy team

Rated 5 out of 5 stars

We received our beautiful corgi…

We received our beautiful corgi yesterday! He arrived safe and healthy.
From the beginning, euro puppy was very solicit to answer all of our questions and was very nice about it.
From start to finish it’s an amazing service!
Our corgi arrived to us with all the vaccines and microchipped.
Like I said, it’s a really good service and more than that they made sure our puppy arrived us healthy!

February 21, 2025
Unprompted review
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Reply from Euro Puppy

Thank you so much for your kind words!

It was a pleasure assisting you throughout the process, and we’re delighted that you had such a positive experience with Euro Puppy.

Wishing you many happy moments together with your new furry friend! Stay in touch!

Rated 5 out of 5 stars

15 weeks miniature daschund

I recently received my 15 weeks mini long hair daschund puppy, Myfi, after she went through training. and I couldn’t be happier.

I was very hesitant about buying a puppy over the internet without being able to visit and see her with her parents and littermates but I fell in love with a puppy on the Europuppy website. I’m a retired man in my sixties and have had dogs my whole life and it’s easy to tell from the puppies listed that Europuppy chooses only top quality dogs, but I still had some reservations without seeing the puppy.

The Europuppy team (Sandor and Mohsen) made the whole process very easy and kept me posted with photos and videos along the way, They also gave the feeling that they cared about the dogs they sold and wanted to make sure they delivered a quality puppy to the new owner.

When the puppy finally arrived I couldn’t believe it. She is absolutely stunning and exceeded all expectations. She has the sweetest temperament I’ve ever seen in a dog. I feel blessed to have her in my life.

Thanks to the team at Europuppy.

Highly recommend to anyone looking for a perfect puppy.

February 15, 2025
Unprompted review
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Reply from Euro Puppy

Dear Steve,

Thank you so much for your kind words and for sharing your experience with us! It truly means a lot to our team and the dedicated breeders who put so much care and effort into raising these wonderful puppies.

Hearing how happy you are with Myfi and how she has exceeded your expectations is the best reward we could ask for. We’re thrilled she’s brought so much joy into your life!

Wishing you many happy years together, and we’d love to see updates as she grows!

Best regards,
Sandor

Rated 5 out of 5 stars

I recently bought a puppy from them a…

I recently bought a puppy from them a dachshund called Hawaii. The puppy was healthy and looked better and smaller than in the picture, my wife loved him. Thank you europuppy team amazing customer service.

February 12, 2025
Unprompted review
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Reply from Euro Puppy

Thank you for your kind words! We’re delighted to hear that Hawaii is even better than expected and that your wife loves him. Wishing you many happy moments together! 😊🐶

Rated 5 out of 5 stars

Amazing service

Amazing service, always available to reply and answer questions.

And most important is that they care about the pets

January 1, 2025
Unprompted review
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Reply from Euro Puppy

Dear Jehad, Thank for your honest review.

Rated 5 out of 5 stars

We cannot recommend Euro Puppy enough

We cannot recommend Euro Puppy enough! From start to finish, their service has been absolutely outstanding. The team at Euro Puppy truly goes above and beyond to ensure that every step of the process is smooth and stress-free. Their attention to detail and genuine care for both the puppies and their new families set them apart.

What impressed us the most was the extensive selection of healthy, well-cared-for puppies. Each puppy is clearly raised with love and attention, ensuring they are well-socialized and ready to join their forever homes. The team was always available to answer our questions and provide updates, giving us peace of mind throughout the entire journey.

If you’re looking for a reliable and trustworthy place to find your furry friend, Euro Puppy is the best choice. Thank you for helping us bring home the newest member of our family—we couldn’t be happier!

December 24, 2024
Unprompted review
Rated 5 out of 5 stars

5 stars

I received my 15week old pug puppy after going through EuroPuppy and their puppy training and I couldn’t be happier. The process was very painless and the communication was amazing from start to finish. I appreciate everything Euro puppy does for the pups and people.

December 12, 2024
Unprompted review
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Reply from Euro Puppy

Thank you so much for sharing your experience! It’s great to know you appreciated the communication and care along the way—wishing you lots of love and fun with your new little companion!

Rated 5 out of 5 stars

We recently received a Bosten Terrier…

We recently received a Bosten Terrier puppy from Euro Puppy. The experience from start to finish were great, They kept us informed throughout the entire process. We received regular photos and videos on how our puppy is doing before her arrival. We will definitely highly recommend using Euro Puppy, they are very professional and they support high quality breeders.

November 28, 2024
Unprompted review
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Reply from Euro Puppy

Thank you for your wonderful review! We truly appreciate your kind words! It was a pleasure working with you. Sandor

Rated 5 out of 5 stars

We have recently got Troy a splendid…

We have recently got Troy a splendid Airedale Terrier through Euro Puppy, and we couldn’t be happier with my experience.

From start to finish, the process was seamless, professional, and stress-free.

The team at Euro Puppy provided excellent communication, answering all our questions promptly and ensuring we were fully informed every step of the way.

They genuinely care about the puppies they place and the families they match them with.

As for my Airedale Terrier, he is absolutely perfect—healthy, energetic, and well-socialized. It’s clear that he came from a loving environment where he was cared for with the utmost attention.
The documentation provided, including vaccination records and pedigree details, was comprehensive and well-organized.

The delivery process was smooth, with constant updates provided during transit.

When we met our puppy, he was calm and happy, a testament to the excellent handling.

I highly recommend Euro Puppy to anyone looking for a well-bred, healthy, and beautiful puppy. They go above and beyond to ensure both the pets and their new owners have the best experience possible.

Thank you, Euro Puppy, for bringing Troy into our lives!

October 10, 2024
Unprompted review
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Reply from Euro Puppy

Thank you so much, Simon, for your wonderful review!

We’re thrilled to hear how happy you are with Troy and your experience with Euro Puppy. Your kind words about our communication, professionalism, and care for the puppies mean the world to us.

It’s truly rewarding to know that Troy is in your loving family.

Thank you again for choosing Euro Puppy —we wish you many joyful moments together!

Rated 5 out of 5 stars

Very professional and friendly service

Very professional and friendly service. They genuinely care about dogs. I highly recommend EuroPuppy to everyone.

December 3, 2024
Unprompted review
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Reply from Euro Puppy

Thank you so much for your kind words and recommendation!

Rated 5 out of 5 stars

Very Professionals! Excellent experience!

We just took a puppy Airedale terrier from Euro Puppy and we and our kids are excited! They are very professionals and kind people! They were always able to answer in all of our questions and make us feel safe about our adoption! If you want a puppy call Euro Puppy!!

October 12, 2024
Unprompted review
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Reply from Euro Puppy

Dear Emmanouela. Thank you for your kind words. It was a pleasure helping you. Trevor found a fantastic home with you. Wishing you all the best.

Rated 5 out of 5 stars

Miniature Schnauzer

Our experience with purchasing our miniature schnauzer was extremely positive from start to finish. From choosing the right breed to selecting our puppy from the litter, Mr Sandor was incredibly professional and supportive. His expertise and love for dogs made us feel confident and well-informed throughout the entire process. Our new family member is a beautiful dog who has brought so much joy into our home and made our children so happy. The dog is not only gorgeous but also has a wonderful temperament – friendly, loyal, and smart. We highly recommend this to anyone looking for the perfect experience in finding a new pet!

September 13, 2024
Unprompted review
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Reply from Euro Puppy

Thank you so much for your wonderful review! We’re thrilled to hear that your experience was so positive and that your miniature schnauzer has brought so much joy to your family. We loved the photos and videos you shared – it’s heartwarming to see how happy your new family member is. Wishing you all many more joyful moments together!

Rated 5 out of 5 stars

I have bought 2 dogs

I have bought 2 dogs, tried to buy 3 dogs from Euro Puppy and the following is the experience I have had:

I am extremely grateful to you and your team, especially Gabor. We have had some great experiences but ultimately it was a sad experience where Euro Puppy excelled the most. Prior to Norman, I ordered a catahoula leopard dog pup which are rare to see, havent seen another litter since then. When the pup went through vetting process prior to delivery, a heart murmur was found and this is where Euro Puppy and again Gabor excels. He knows i have two kids and how much this pup would mean to us. Instead of not saying anything, he let us know and allowed us to make the decision ahead of time. This saved my kids (and me) from potential heartbreak in the coming months/years. We were heartbroken but not as much as we would have been after he became part of our family. This is the reason I will always and always encourage my friends to go to Euro Puppy. So congrats on the business, hands down, a company you can trust to do the right thing. 

August 8, 2024
Unprompted review
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Reply from Euro Puppy

Dear John,

Thank you for your kind words and for sharing your experience with us. We’re truly grateful that you understood our commitment to your family’s best interests. We’re glad our honesty was appreciated and that we could help you avoid potential heartbreak. Your trust means the world to us, and we’re honored to have been a part of your journey.

Best regards,
Sandor

Rated 5 out of 5 stars

Brilliant experience

Gabor and the team were amazing and have given us the most incredible puppy ever. Gabor was extremely responsive throughout the process, we were always kept up to date and we couldn’t really have asked for more. Our little puppy is a cavapoo and has settled in to our family so quickly. It has only been 6 weeks and yet I can’t remember life without him!

April 25, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent services

Excellent services. Very helpful team members, happy to assist me. Found the perfect dog, so grateful. Thank you!!

May 8, 2024
Unprompted review
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Reply from Euro Puppy

Thank you so much for the kind feedback, David. You were a great pleasure to work with. You came to us with a specific desire for a Champion bloodline, male, black German Shepherd, and I am glad that we could find the perfect puppy. Also, thank you for sending us photos via email so we could see how Claus is settling into your beautiful home in Vienna.

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