Eurospares Reviews 

313
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I've worked with Eurospares for some time now, sorting ad-hoc deliveries for them. They are an extremely good company to work for. Everything is always very clear, and ready to go. Our drivers lov... See more

Rated 5 out of 5 stars

Just wanted to give Neil at Eurospares London a proper shout-out. He’s been brilliant helping me put together several parts baskets for my garage, and honestly the service has been spot on from... See more

Rated 5 out of 5 stars

My experience of Eurospares was excellent.For a start they had the part I needed which had been hard to source for my make even the dealer couldn't get one .It was a reasonable price for genuine parts... See more

Rated 5 out of 5 stars

A cracked information screen had caused all manner of havoc with fault lights. Eurospares had both a new and used option available with the used unit having been tested prior to entering inventory.... See more

Company details

  1. Auto Parts Store

Written by the company

Since 1985, Eurospares has been the world's largest supplier of new and used supercar parts for high-performance brands, including Ferrari, Lamborghini, Maserati, Porsche, and Aston Martin. Our passion for these automotive legends fuels our commitment to offering an unparalleled selection of genuine, OEM, high-quality aftermarket, and carefully recycled parts. We maintain a vast inventory exceeding £70 million, ensuring you find the exact part you need, fast. Our user-friendly website provides detailed part diagrams, highly competitive prices, and 24 or 48-hour delivery options to most countries worldwide. We're a real company run by real people. Many of our team members are fellow supercar owners and enthusiasts, sharing your passion and possessing the expertise to assist you with all your repair and restoration needs. As a customer, you are at the heart of our business, and we continually strive to provide you with the best possible service. We are here to assist you at any stage, from part sourcing to after-sales support. Thank you for reading our reviews and visiting our profile page. We read all the feedback we receive and want to reassure you that we are not a faceless online-only company. Visit our website today to find the part you need and experience the Eurospares difference.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

313 reviews

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No recent history of asking for reviews

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4.6

All reviews

(313)

25 reviews in the last 12 months

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Rated 5 out of 5 stars

Abbie at Eurospares has been the best..

I have been dealing with Abbie who has been absolutely sensational. Nothing has been a problem and she is absolutely precise with the part information. I wish spare parts places in Australia were as easy to deal with and the pricing has been even better than expected.

April 20, 2022
Unprompted review
Rated 5 out of 5 stars

What an absolute pleasure to deal with

What an absolute pleasure to deal with. I has initial difficulties creating and account which was resolved very quickly by a real person on the other end of the phone....no really a real person. The they took the time to review my order with me and confirm it was the correct part and said that they would do what they could to get out that day despite the order being late in the day due to the account issue. I then received updates direct to my email address on the order status picked, packed, in despatch and collected by courier. Clearly a company that values the customer more than cost reductions and a glossy website...BTW the website is superb as well.

April 11, 2022
Unprompted review
Rated 4 out of 5 stars

Shipping Omissions

When we were informed of the shipment leak, at first we were worried about what would happen.
However, my worries were alleviated somewhat by the prompt provision of information by the person in charge.
Problems do happen. I think the important thing is to show the situation and the steps to be taken to solve it.
In this sense, I would like to thank the person in charge for doing a good job.
However, it is true that it was four days past the original schedule, which was disappointing. I hope this will not happen again in the future.

February 21, 2022
Unprompted review
Rated 1 out of 5 stars

Parts took long time to arrive

December 30, 2021
Unprompted review
Eurospares logo

Reply from Eurospares

Thank you for your review, we always appreciate honest feedback.

I've looked into your order and I can see that there was an extended delay and for this I sincerely apologise.

I can see that due to an error with the Freight company our delivery from Italy arrived at the wrong hub which caused an extended delay before arriving to our warehouse.

As soon as our consignment arrived I can see that the goods were turned around the same day and despatched out to you via FedEx Express however I do appreciate that this extended delay meant our service was not up to our usual standard.

I do apologise for this and if you can please get in contact with feedback@eurospares.co.uk then we can look to rectifying this.

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Enquired after a back for a maserati wing mirror and within 10 minutes via chat I got all the info, placed an order and it's arriving express delivery Thursday

December 14, 2021
Unprompted review

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