Dress completely different to the one advertised, same pattern but shapeless, cheap silky fabric instead of what looked like linen/cotton and no pockets. Emailed them for a refund and was offered 10... See more
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See what reviewers are saying
This company is supposed to be in London, but it’s actually in Hong Kong. The whole thing is a con. The dress was awful, nasty cheap material, the neckline was badly made and it was miles too big. Ret... See more
Took ages to arrive and when my two dresses did arrive, the fabric was cheap polyester and no where near the linen look that was advertised. This is the second time that I have been misled through onl... See more
I recently bought some very sweet and original gold butterfly earrings from your website that are a perfect present for my mother who paints incorporating butterflies in her designs. Thank you. Please... See more
Company details
Information provided by various external sources
Beautifully Designed Headwear and Jewellery.
Contact info
35-37 Ludgate Hill, EC4M 7JN, London, United Kingdom
- info@evelynandrose.co.uk
- evelynandrose.co.uk
1.8
Poor
234 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 28% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nice and unique headband
Nice and unique headband, good quality, excellent price, the owner is very helpful and friendly.
December 10, 2019
Unprompted review
Reply from Evelynandrose
Thank you Winnie for your patience and understanding with our Tabitha headband too, it is much appreciated xxx
Great product!
December 7, 2019
Unprompted review
Reply from Evelynandrose
Thank you Miriam for your purchase of the Imogen headband and for coming in to visit us during our black Friday pop up - much appreciated :)
Perfect perfect perfect !
Perfect perfect perfect !
Beautiful products matching an impeccable customer service !
Feminine detailed headbands and hair accessories... to die for !!!!I purchased 4 Headbands in one go! They are comfortable, secure and beautiful! Beside the service provided with the good ... is incredible
Thank you For making me feel unique and special!
December 5, 2019
Unprompted review
Reply from Evelynandrose
Thank you so much for your kind words Lilie, it honestly was a pleasure meeting you during our black Friday pop up and so pleased you were made to feel special - anytime. xx Lisa
Just what I was looking for!
I have been trying to find a statement headband for months and I finally found it on your website. The Silvia headband is perfect, so classy and well made. Totally worth the investment. The customer service too has been amazing. I will be a returning customer and have already recommended the brand to my friends! I look forward to show casing my headband at my friend's 21st cocktail party 💃
December 2, 2019
Unprompted review
Reply from Evelynandrose
Thank you Lizzie you've been an absolute pleasure to deal with and hope to see you purchasing from us again very soon. xx
Bee headband
First time using this lovely company. And I am thrilled with my purchase. I bought a headband with crystal bees on. Comfortable to wear, and looks stunning. Delivery was quick and came well packaged. The only downside is my 8yr old daughter keeps ‘borrowing’ it. A very happy customer
December 1, 2019
Unprompted review
Reply from Evelynandrose
Julie this is such a lovely review, thank you very much! Hope to see you shopping with us again soon xx
Will defo be returning to purchase…
Will defo be returning to purchase again! Fantastic product and service 😊
November 25, 2019
Unprompted review
Reply from Evelynandrose
Thank you girl xx
Prettiest headband ever!
I recently bought the Johnnie headband in pink and it is absolutely amazing! I feel like a Queen when I wear it and I'm so glad I found this website! The product arrives really quickly and the quality is superb - already getting so many compliments.
November 20, 2019
Unprompted review
Reply from Evelynandrose
Aww I love this review! Thank you so much Tara, have loved speaking with you and look forward to providing you with many more in the future xx
I absolutely love the headband
I absolutely love the headband! I ordered it for my wedding next year. I’m over the moon with it. It’s so gorgeous ❤️
Delivery was great, no problems there and packaged really nice and securely too.
November 16, 2019
Unprompted review
Reply from Evelynandrose
Over the moon we are going to be part of your special day! You are going to look absolutely stunning and I cannot WAIT to see your wedding photos! Congratulations to you and your fiancé xx
Absolutely Love the products
Absolutely Love the products! 💖 Lorianna & Katherine headbands are my new favourites 😍 Fantastic service & love the personal touches!
November 15, 2019
Unprompted review
Reply from Evelynandrose
Thank you so much Ellie. I really appreciate you supporting a small business and so pleased you were delighted with your headbands xx
So so happy with my Scarlett headband
So so happy with my Scarlett headband, brought it for a wedding and can't wait to wear it! Good quality and such lovely customer service. Will definitely be buying a few more products from Evelyn & Rose and referring friends and family :)
November 11, 2019
Unprompted review
Reply from Evelynandrose
Thanks Madison for leaving the review! It's been a pleasure communicating and I am so pleased that in the end, the Scarlett was the right choice for your outfit! xx E & R x
Highly Recommended
I bought it as a Christmas Present for my daughter. I haven't actually taken the wrapping off the headband as it was so beautifully wrapped. However, I trust it will be lovely.
Good luck with your company
November 9, 2019
Unprompted review
Reply from Evelynandrose
Thank you so much for your kind words! I hope you and your family have a wonderful Christmas x
Brilliant service friendly and trustworthy!
Outstanding customer service! Speedy delivery and easy to contact as my first delivery there was missing a part on the hairband no problem getting a replacement which was sent straight away very happy customer looking forward to taking my gorgeous hairband to Poland with me and showing them how fabulous evelynandrose hairbands are! A* all round highly recommended! :)
November 2, 2019
Unprompted review
Reply from Evelynandrose
Thank you Lou for your review and for being so patient with your order! Look forward to seeing pictures of you in your Ciara headband in Poland x E & R x
The products are absolutely gorgeous!
The products are absolutely gorgeous! I ordered the Pearl Vixen earrings and Lorianna Green headband. They are brilliant quality and they look stunning in person. The service was excellent, the products arrived within 2 days of ordering in lovely pink packaging. I would highly recommended this company. I will definitely be ordering from Evelyn & Rose again!
November 2, 2019
Unprompted review
Reply from Evelynandrose
Wow, thank you so much Liz! It was a pleasure and so pleased you were impressed with the packaging too! Look forward to seeing more orders from you in the future. E & R x
Beautiful!
I absolutely love my Serena headband. Beautifully made and a lovely, unique design. I cannot wait to find another event to wear it to!
November 2, 2019
Unprompted review
Reply from Evelynandrose
Thank you Sazen, we're so pleased you love showcasing our products! E & R x
Beautiful products ,love the pearl…
Beautiful products ,love the pearl tabular earrings.
October 31, 2019
Unprompted review
Reply from Evelynandrose
Thanks Pasqueline, so pleased x E & R x
Loved my pink head band!
Loved my pink head band!! It’s gorgeous, great quality and delivery was quick
October 31, 2019
Unprompted review
Reply from Evelynandrose
Thanks Lucy! xx
Highly recommended!
I can't recommend this brand highly enough. I ordered the Ziana headband and it arrived on time, it looked exactly like the photo on the website and the quality is excellent. I will definitely be using this website again.
October 30, 2019
Unprompted review
Reply from Evelynandrose
Thanks Joanna, so pleased you're happy with Ziana. Look forward to seeing your orders in the future x E & R x
Great quality and beautifully packaged
Ordered the Delilah pearl earrings which are beautiful and fantastic quality! They arrived in the most gorgeous rose gold packaging and pink satin pouch, loved this additional thought from the seller. The headbands from Evelyn and Rose are stunning and now having seen the quality of products I am off to purchase some more as gifts for Christmas. Thank you, very happy customer!
October 29, 2019
Unprompted review
Reply from Evelynandrose
Wow, thank you so much for your lovely comments. We'll keep an eye out for your Christmas orders and do let us know if there is anything we can help you with in the meantime. E & R x
Love love LOVE 💓!!
I ordered the Silvia headband and the Gracie earrings together for a wedding - they compliment each other perfectly and really made my outfit complete! I got SO many compliments on the day, even from the bride herself!! Delivery was well packaged too. Will definitely be back :)
October 29, 2019
Unprompted review
Reply from Evelynandrose
Thank you so much Sam! If you have any pictures of the wedding we'd love to share them on our Instagram. E & R x
Gorgeous headbands!
Received the blue velvet Tabitha headband which goes great with jeans! I also have the Lorianna headband which is just gorgeous. Looking forward to uploading some pictures of them soon! Thanks, Sarah x
October 29, 2019
Unprompted review
Reply from Evelynandrose
Thank you Sarah for your kind words, so pleased. E & R x
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