Evelynandrose Reviews 

231
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

Nothing like the dress advertised Not cotton but a cheap lining fabric in nylon/polyester. It is a scam. It does not qualify for even one star.

Rated 3 out of 5 stars

Was happy with first headband which came with elasticated back the second headband didn’t come with a very clear description but looked very similar it has no back elastic which doesn’t let it sit on... See more

Company replied

Rated 1 out of 5 stars

Beautiful product (jewelled headband), but faulty. One gem fell off immediately upon trying it on and the neighbouring gems were ever so slightly loose. When I emailed to return, I was accused of pull... See more

Company replied

Rated 1 out of 5 stars

Appalling 'service' They took my money and did not deliver what I paid for. No communication whatsoever other than to promote what they sell and to say that the item will be arriving! They even ema... See more

Company replied

Company details

  1. Fashion Accessories Store
  2. Headwear Store
  3. Jewelry Store

Information provided by various external sources

Beautifully Designed Headwear and Jewellery.


Contact info

2.2

Poor

TrustScore 2 out of 5

231 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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2.2

All reviews

(231)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Gorgeous Headband!

Really really pleased with my headband i ordered, looks great quality, feels great quality, and its super gorgeous!! They look even better in person if thats possible!
Cannot wait to wear it for my wedding day!

February 4, 2020
Unprompted review
Rated 5 out of 5 stars

Awesome crowns and customer service

I received my package today! Thank Lisa and team for helping and keeping me updated throughout the process. I love love love my crowns lol. You guys rock! I will definitely recommend your company to my friends and family. I will be a repeat customer for sure!

January 23, 2020
Unprompted review
Rated 5 out of 5 stars

Show Stopping Headband!

I ordered a headband in the sale, it has just arrived today and what an absolute show stopper it is and a bargain at sale prices! Even if I’d paid the full amount I’d still be delighted.

The headband is light and doesn’t feel bulky so will be comfortable to wear all day. It’s beautifully ornate and unusual. I am so excited to wear it on my hen do this weekend.

X

January 23, 2020
Unprompted review
Rated 5 out of 5 stars

What a beautiful brand

What a beautiful brand! Clearly designed and picked with care, these are fantastic quality and an excellent price; especially comparing to other accessory brands on the high street! They truly add the perfect touch to any outfit!

January 23, 2020
Unprompted review
Rated 5 out of 5 stars

From Texas, USA

Beautiful and detailed headband, my girlfriend loved it! She loves all girly and pink accessories, so the headband was perfect for her.

January 20, 2020
Unprompted review
Rated 5 out of 5 stars

Great service as always

Great service as always. Beautifully made headband, a person level of service and I’ve had so many compliments on it. Thank you!

January 17, 2020
Unprompted review
Rated 5 out of 5 stars

Beautiful Headband

Hi Lisa
It’s the most beautiful headband.
I bought it to wear for my wedding in June- it’s a perfect match for my evening outfit.
I’m keeping an eye out for possible bridesmaid headbands.
Thank you!

January 6, 2020
Unprompted review
Evelynandrose logo

Reply from Evelynandrose

Thank you so much Holly, I really appreciate your review Lisa x

Rated 5 out of 5 stars

Excellent would thoroughly recommend…

Excellent would thoroughly recommend 😊Headband arrived very quickly-beautifully packaged with a personal note inside. The Headband is very well made-I bought it as a Christmas pressie for my daughter-she loved it so much she bought another one! ✨💕

December 31, 2019
Unprompted review
Evelynandrose logo

Reply from Evelynandrose

Love this Julie! Thank you so much for taking the time to write this. Happy New Year to you x

Rated 5 out of 5 stars

I absolutely love their headbands!

I absolutely love their headbands! I got the braided velvet headband in rusty brown for Christmas and I’ve already ordered another one in dark green which arrived today 😃 they are super comfortable to wear, quality is excellent and the delivery was very fast. I may also order the pink one to complete the collection! Could not recommend enough 💕

December 28, 2019
Unprompted review
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Reply from Evelynandrose

Thank you for your lovely review and for being loyal to our brand xx

Rated 5 out of 5 stars

Love it

I have given one to my sister for xmas and absolutely she loves it.

I love the detail of the bees, I think it is far far nicer than any of the the high street headbands.

December 22, 2019
Unprompted review
Rated 5 out of 5 stars

The photos of the headband on the…

The photos of the headband on the website do not do it justice it is absolutely stunning!

There was no issues with delivery, fast and efficient. The packaging is beautiful and sturdy so you know your item is going to be well protected.

December 18, 2019
Unprompted review
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Reply from Evelynandrose

Thank you so much for your lovely review Kayleigh and for your feedback on the packaging. Hope to see you ordering from us again soon. Lisa xx

Rated 5 out of 5 stars

Gorgeous accessories!

Beautiful headbands made with lovely fabrics & embellishments. Also received excellent customer service. Will certainly be buying from Evelyn & Rose again!

December 16, 2019
Unprompted review
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Reply from Evelynandrose

Thanks Jo, you have been a pleasure to deal with! xx

Rated 5 out of 5 stars

Beautiful Headband

Beautiful headband, well made and good quality product. Delivered in pretty tissue and outer sturdy packaging. Wore to a winter wedding and received lots of compliments Fast efficient service.

December 12, 2019
Unprompted review
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Reply from Evelynandrose

Thanks Dot, so pleased. Hope you have a wonderful Christmas and a very happy New Year.

Rated 5 out of 5 stars

Amazing Customer Service

Amazing Customer Service

I received a personal email from the founder of Evelyn & Rose which was lovely. My response, Everything is great with my purchase and Serena headband, I love it very much and my partner has even purchased one from you for me for Christmas, so I am excited to see what one has got me.

It was a great and personal service and even when I sent a picture on Instagram you responded so it was lovely. Keep doing what you’re doing and your headbands are amazing.

I definitely recommend everyone purchases one!

December 11, 2019
Unprompted review
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Reply from Evelynandrose

Thank you Jessica, this is lovely! Of course, anytime you have any questions, we're always here to help :) Have a wonderful Christmas xxx

Rated 5 out of 5 stars

Nice and unique headband

Nice and unique headband, good quality, excellent price, the owner is very helpful and friendly.

December 10, 2019
Unprompted review
Evelynandrose logo

Reply from Evelynandrose

Thank you Winnie for your patience and understanding with our Tabitha headband too, it is much appreciated xxx

Rated 5 out of 5 stars

Great product!

December 7, 2019
Unprompted review
Evelynandrose logo

Reply from Evelynandrose

Thank you Miriam for your purchase of the Imogen headband and for coming in to visit us during our black Friday pop up - much appreciated :)

Rated 5 out of 5 stars

Perfect perfect perfect !

Perfect perfect perfect !

Beautiful products matching an impeccable customer service !

Feminine detailed headbands and hair accessories... to die for !!!!I purchased 4 Headbands in one go! They are comfortable, secure and beautiful! Beside the service provided with the good ... is incredible

Thank you For making me feel unique and special!

December 5, 2019
Unprompted review
Evelynandrose logo

Reply from Evelynandrose

Thank you so much for your kind words Lilie, it honestly was a pleasure meeting you during our black Friday pop up and so pleased you were made to feel special - anytime. xx Lisa

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