Appalling 'service' They took my money and did not deliver what I paid for. No communication whatsoever other than to promote what they sell and to say that the item will be arriving! They even ema... See more
Company replied
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Appalling 'service' They took my money and did not deliver what I paid for. No communication whatsoever other than to promote what they sell and to say that the item will be arriving! They even ema... See more
Company replied
I recently bought some very sweet and original gold butterfly earrings from your website that are a perfect present for my mother who paints incorporating butterflies in her designs. Thank you. Please... See more
I ordered a headband late on Monday evening, it was the Angelina, and realized the next day that I'd paid for the wrong postage - I needed it for Saturday. No need to worry, the item was despatch the... See more
Company replied
I absolutely love their headbands! I got the braided velvet headband in rusty brown for Christmas and I’ve already ordered another one in dark green which arrived today 😃 they are super comfortable t... See more
Company replied
Beautifully Designed Headwear and Jewellery.
35-37 Ludgate Hill, EC4M 7JN, London, United Kingdom
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Replied to 100% of negative reviews
Typically replies within 24 hours
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I ordered a gorgeous emerald green headband for a wedding, however Royal Mail strikes were announced and I realised it wasn’t going to arrive in time. I emailed Evelyn and Rose and they got back to be almost instantly saying that they could post another one via another courier and all I would need to do was post the other headband back when it eventually arrived. The new headband arrived in plenty of time and I posted the other one back when it came. Such amazing service and beautiful handcrafted products!

Reply from Evelynandrose
Just a beautiful headband! This is the second one I have purchased for my daughter, and she adores them both! The most beautiful and most comfortable to wear. Quick delivery too.
The comfiest headband I've ever bought. I've received so many compliments on it. The perfect gift for myself!
I had a really lovely experience with my first ever purchase from Evelynandrose. I'd been looking for something to wear instead of a hat for a family wedding in Italy, and first came across the website on the week I as due to leave the country. The support & customer care I received was second to none.
I was in such a rush after finding exactly what I needed on the website, & was rather distressed at the thought of not receiving the goods on time, but customer service stepped up to the mark by keeping in touch by email after immediately dispatching the products.
All products arrived before my departure & I was extremely happy with my choices & the customer service I received.
Excellent quality of headband. Had so many compliments on it.
Beautiful and beautifully made. The gift recipient was so pleased
Both hair accessories are really beautiful and really well made. Look forward to wearing them
Second time I’ve ordered from this site, the hairband is lovely really high quality.
Worth the price tag.
Fast delivery also. Ordered and received within a couple of days.
I recently bought some very sweet and original gold butterfly earrings from your website that are a perfect present for my mother who paints incorporating butterflies in her designs. Thank you. Please design more jewellery. Your prices are fair too. 🌟
Excellent service, and fast delivery. The hair bands looks exactly like the product showed on the website.
Quite a poor quality in comparison to rest of the hairbands which I usually love. Not a good fit and I didn’t think this hairband was worth the money.
Gorgeous headband and really comfortable to wear. It also arrived really quickly. I will definitely shop from Evelyn and Rose again - thank you
I bought 2 hair bands and they are quite beautiful. Very different from High Street equivalents. They make a special Christmas present.
Fabulous headbands that get plenty of compliments
Lovely hair accessories, beautifully packaged and arrived quickly.
Truly pleased with every item!! Beautiful ly handmade and ideal for my Son's up and coming Wedding xx Many many thanks x
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