Evelynandrose Reviews 

228
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Appalling 'service' They took my money and did not deliver what I paid for. No communication whatsoever other than to promote what they sell and to say that the item will be arriving! They even ema... See more

Company replied

Rated 5 out of 5 stars

I recently bought some very sweet and original gold butterfly earrings from your website that are a perfect present for my mother who paints incorporating butterflies in her designs. Thank you. Please... See more

Rated 5 out of 5 stars

I ordered a headband late on Monday evening, it was the Angelina, and realized the next day that I'd paid for the wrong postage - I needed it for Saturday. No need to worry, the item was despatch the... See more

Company replied

Rated 5 out of 5 stars

I absolutely love their headbands! I got the braided velvet headband in rusty brown for Christmas and I’ve already ordered another one in dark green which arrived today 😃 they are super comfortable t... See more

Company replied

Company details

  1. Fashion Accessories Store
  2. Headwear Store
  3. Jewelry Store

Information provided by various external sources

Beautifully Designed Headwear and Jewellery.


Contact info

3.9

Great

TrustScore 4 out of 5

228 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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3.9

All reviews

(228)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic Customer Service

I ordered a gorgeous emerald green headband for a wedding, however Royal Mail strikes were announced and I realised it wasn’t going to arrive in time. I emailed Evelyn and Rose and they got back to be almost instantly saying that they could post another one via another courier and all I would need to do was post the other headband back when it eventually arrived. The new headband arrived in plenty of time and I posted the other one back when it came. Such amazing service and beautiful handcrafted products!

November 23, 2022
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Reply from Evelynandrose

Thanks georgia! Sorry it was a bit of a faff, but we got there in the end :)

Rated 5 out of 5 stars

I had a really lovely experience with customer service at Evelynandrose

I had a really lovely experience with my first ever purchase from Evelynandrose. I'd been looking for something to wear instead of a hat for a family wedding in Italy, and first came across the website on the week I as due to leave the country. The support & customer care I received was second to none.
I was in such a rush after finding exactly what I needed on the website, & was rather distressed at the thought of not receiving the goods on time, but customer service stepped up to the mark by keeping in touch by email after immediately dispatching the products.
All products arrived before my departure & I was extremely happy with my choices & the customer service I received.

August 19, 2022
Rated 5 out of 5 stars

I recently bought some very sweet and…

I recently bought some very sweet and original gold butterfly earrings from your website that are a perfect present for my mother who paints incorporating butterflies in her designs. Thank you. Please design more jewellery. Your prices are fair too. 🌟

February 22, 2022
Rated 2 out of 5 stars

Disappointed

Quite a poor quality in comparison to rest of the hairbands which I usually love. Not a good fit and I didn’t think this hairband was worth the money.

January 12, 2022
Rated 5 out of 5 stars

Gorgeous headband

Gorgeous headband and really comfortable to wear. It also arrived really quickly. I will definitely shop from Evelyn and Rose again - thank you

January 12, 2022
Rated 5 out of 5 stars

Hair glory xx

Truly pleased with every item!! Beautiful ly handmade and ideal for my Son's up and coming Wedding xx Many many thanks x

December 13, 2021

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