EventDecorShop Reviews 

745
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service, noting that orders arrive promptly and items match their online descriptions perfectly. People also highlight the outstanding quality of the merchandise alongside very competitive and remarkably reasonable prices. Many buyers often express satisfaction with how smooth it is to place orders and find exactly what they need for events. However, some people mentioned recurring issues with receiving incorrect items, wrong colors, or unexpected sizing discrepancies. Additionally, some reviewers were not happy with unexpected delivery delays or complete orders failing to arrive on time.

What people talk about most

Product

Consumers find product to be largely a source of satisfaction, frequently highlighting great quality items at... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising prompt arrival times and... See more

Quality

Reviewers highlight positive aspects of quality, expressing great satisfaction with the fantastic materials,... See more

Order

Customers had ambiguous experiences with ordering, as many reviewers praised the fast delivery and efficient... See more

Price

Reviewers express high satisfaction regarding the affordable costs, frequently praising the very reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had ordered silver foil tablecloth and I contacted the texting service to double check a couple of queries I had and got a prompt response. Only one of the questions they weren't sure about,... See more

Rated 5 out of 5 stars

I'd been looking for dining chair covers for some time. A friend recommended your site. I'm very pleased with my purchase. The covers arrived on time well packed and a brilliant fit. I would recommend... See more

Rated 5 out of 5 stars

Excellent service, ordered at 1pm, goods arrived the next morning. Great choice of linens, good quality, very competitive pricing.


Company details

  1. Wedding Store
  2. Balloon Store
  3. Party Store
  4. Wedding Service

About EventDecorShop

Written by the company

Contact Us Table Decor Chair Decor Venue Decor Catering Linen Hire

About Event Decor Shop

Event Decor Shop is a family-run company that specialises in wedding and event decor products including tablecloths, flower wall panels, chair covers, chair sashes & bands, table runners, linen napkins, backdrops, feathers, and much more. We welcome orders from the public and businesses, with trade accounts available.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

745 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(745)

88 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Dave was amazing, great customer service, answered all my questions, took time to explain different products to me. The quality of the items I purchased were great aswell!

July 28, 2025
Rated 1 out of 5 stars

Very disappointed of the item i…

Very disappointed of the item i received, the quality, and how it’s looks like

July 15, 2025
EventDecorShop logo

Reply from EventDecorShop

Dear Tatyana,
We're very sorry to hear that you're not 100% happy with your order. Please send an email explaining the issue to our customer care team via help@eventdecorshop.co.uk and they'll do all they can to assist.

Rated 1 out of 5 stars

Poor quality.

Poor quality.
Returned to you last week.
Tracked.
Please return my money

July 5, 2025
EventDecorShop logo

Reply from EventDecorShop

Dear Mary,
I can see from our system that your return was received and processed on Saturday.

Rated 1 out of 5 stars

The measurement of the tablecloth was…

The measurement of the tablecloth was not the one I ordered, it is much smaller in the end I have not been able to use it for my event and paying dearly

July 12, 2025
EventDecorShop logo

Reply from EventDecorShop

Dear Nathalia,
I am sorry to see that you think we may have supplied you with an different sized product to what you have ordered. I have investigated your order and can see that you have ordered a 14ft table SKIRT from us, not a tablecloth, is it possible you are confusing us with another supplier?
I can also see that you have sent us a message to which the customer care team immediately responded too requesting some images so that they could investigate further and correct the error if it was our mistake, but we have not received anything back from you.
Please send images of the product & packaging so that we may look into this further for you.

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