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Everest Pharmacy Reviews 

340
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 323 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and professionalism, often highlighting their welcoming, patient, and friendly demeanor. The overall service is frequently described as great and efficient. People often receive notifications when prescriptions are ready, reporting timely delivery and collection. However, some people experienced issues with unorganized service, long waiting times, or feeling unacknowledged by staff. A few reviewers also mentioned staff being unhelpful or having poor customer service skills. Additionally, some customers reported problems with incomplete or missed prescriptions, sometimes leading to delays in receiving vital medication.

What people talk about most

Staff

Customers had positive experiences with staff, frequently describing them as cooperative, patient, and... See more

Service

People report positive experiences with service, often highlighting the cooperative, friendly, and efficient... See more

Customer service

Clients share ambiguous opinions on customer service, with some reviewers reporting positive interactions,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising its reliability... See more

Product

Reviewers highlight ambiguous aspects of product availability and prescription fulfillment. Many customers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Most of the time the pharmacist isn't there so they can't approve prescriptions. It can take a week from ordering on the app for the item to become ready whereas it used to be next day. It seems quite... See more

Company replied

Rated 4 out of 5 stars

Very good pharmacist. Helpful and knowledgeable. However, I had a long wait past my appointment time as they only have 1 consultancy room, and another pharmacist was using it for a consultation with... See more

Company replied

Rated 5 out of 5 stars

As a housebound person who gets my medication in blister packs + other medication & delivered every month, I find the blister packs to be easy to read ie day/time ect & open (I have dexterity is... See more

Company replied

Rated 5 out of 5 stars

Appointment time good , no delays . Premises spotless . Pharmacist very welcoming ,patient and friendly. Put me at ease and explained he procedure after checking my details. He carried out the "less t... See more

Company replied


Company details

  1. Pharmacy
  2. Online Pharmacy
  3. Travel Clinic
  4. Weight Loss Service

About Everest Pharmacy

Written by the company

Everest Pharmacy is one of the fastest growing independent pharmacy groups in the UK, proudly serving communities through more than forty locations nationwide. Our mission is to make high quality healthcare accessible, reliable and convenient for every patient who walks through our doors. Each branch is staffed by a dedicated team of professionals committed to providing personalised care with a warm, community-focused approach.

We offer a comprehensive range of NHS services, including prescriptions, clinical advice, health checks and the Pharmacy First service, ensuring patients can receive quick and effective support without unnecessary delays. Alongside our NHS offering, we also provide a wide selection of private services designed to meet the diverse needs of modern healthcare. These include travel vaccinations, ear microsuction, weight management programmes, private prescribing and specialist clinical services that give patients additional choice and flexibility.

Everest Pharmacy combines traditional community values with a modern approach to healthcare delivery. We continually invest in technology, training and service development to ensure that every patient receives the highest standard of care. Whether you are visiting us for routine NHS support or specialist private treatment, our team is committed to helping you stay well, feel supported and access the services you need with confidence.

Everest Pharmacy NHS & Private Clinics

Written by the company

Travel Health Services
We provide expert travel health advice, vaccinations, and prescriptions to help you travel safely and confidently.
Weight Management Services
Private consultations and clinically led weight management support tailored to your individual needs.
Private Blood Testing
Discreet blood testing services with fast results and professional clinical guidance.
Ear Wax Removal
Safe and effective ear wax removal carried out by trained healthcare professionals.
Cryotherapy Treatments
Targeted cryotherapy treatments designed to support recovery, wellbeing, and pain management.
Pharmacy First Services
NHS Pharmacy First consultations for common conditions with advice, treatment, and referrals where appropriate.

Contact info

Book Your Clinic Appointment

Fast, private appointments with our expert pharmacy clinicians


4.2

Great

TrustScore 4 out of 5

340 reviews

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1-star

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Replied to 98% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(340)

328 reviews in the last 12 months

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Rated 5 out of 5 stars

The service is second to none.

The service is second to none. Prescriptions will be ready, when they say they are. If, for whatever reason they aren't complete, the minute they can complete it, they do. Always a cheery smile and a kind word. Fabulous. A big thank you to all the hardworking staff.

June 5, 2026
Unprompted review
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Reply from Everest Pharmacy

Hi Antony,

Thank you for your wonderful review and for your continued support of Everest Pharmacy.

We are delighted to hear that you have consistently received the high level of service we aim to provide. Ensuring prescriptions are prepared as efficiently as possible and keeping our patients informed is extremely important to us, so it's great to know that our efforts are making a positive difference.

Your kind words about our team and their friendly approach mean a great deal to us. We will be sure to share your feedback with all of our staff, who work hard every day to support our patients.

Thank you again for taking the time to leave your review.

Rated 5 out of 5 stars

I visit regularly at the Everest…

I visit regularly at the Everest Pharmacy in Grove village Manchester.
The staff are always welcoming and waiting to help me. They send me a text message when the prescription is ready so I don’t have to wait in a queue. They also look after my eyes and blood pressure. It was the pharmacist in Everest who after sending me home with a pulse monitor and the results showing a drop in my oxygen level, which was dangerously low while sleeping I was diagnosed with sleep apnea. It turned out I had severe sleep apnea. I owe them everything.

May 15, 2026
Unprompted review
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Reply from Everest Pharmacy

Thank you, Sajida, for taking the time to share your experience. We are delighted to hear that our team at Everest Pharmacy has been able to support you with your healthcare needs over the years.

Providing convenient services, such as prescription notifications and health monitoring, is an important part of the care we strive to deliver. We are especially pleased that our pharmacist was able to identify a concern that led to your sleep apnoea diagnosis and treatment. Knowing that we have made a positive difference to your health and wellbeing means a great deal to us.

Thank you for your kind words and continued trust in our team. We look forward to supporting you in the future.

Rated 1 out of 5 stars

Everest Pharmacy on Wilbraham rd…

Everest Pharmacy on Wilbraham rd Chorlton is the worst pharmacy I’ve ever visited
Sadly it’s the closest to my home so I’ve had to stick with them as I struggle to get about.
This pharmacy was terrible a couple of years ago and closed for refurbishment stating it would be better when re-opened.
This has not been the case
When your prescription is sent to them they take 2/3 weeks before contacting you via text message saying its ready - that’s if they bother to text you
But when you get there there’s only ever half the prescription ready you have to go back 2 or 3 times to get everything.
I’ve tried phoning to see if my prescription is ready and ask if its ALL READY FOR COLLECTION
I’m told yes its all sorted but when you get there some items are still missing and on several 0casions they even lost the complete order and I’ve had to wait for 40 mins for them to make it up again
The phone system is also terrible when you call most of the time you are CALLER NO 5 and even if you hang on for 37minutes like ive done you still remain at CALLER No 5
The staff are very rude and very unhelpful no apologies for delay or false info given to me over the phone. These issues have been the same for the past 2 years ever since they reopened and have not got any better in fact they are probably worse then before, If I had any other choice id go elsewhere but sadly due to ill health I need to stick with the closest pharmacy.
I know what you thinking get them to deliver! I tried this and they don’t inform you when they will be delivering. They only deliver some items and they lose track of what as and hasn’t been delivered. Iv had the same items delivered 2 sometimes 3 times in the space of 2 weeks.
very unprofessional and such bad service DO NOT USE IF YOU CAN FIND SOMEWHERE ELSE

May 20, 2026
Unprompted review
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Reply from Everest Pharmacy

Dear Kerry,

Thank you for taking the time to share your feedback. We are very sorry to hear about your experience and appreciate you bringing these concerns to our attention.

The issues you have described regarding prescription delays, incomplete collections, communication difficulties, and the service you received from our team fall below the standards we aim to provide for our patients. We understand how frustrating this must be, particularly when you rely on our pharmacy due to your health and location.

We would like the opportunity to investigate your concerns further and work towards resolving them. Please contact our support team at support@everestpharmacy.co.uk with your details so that we can review your experience and discuss this matter with the relevant branch management team.

Thank you again for your feedback, and we hope to hear from you soon.

Kind regards,

Everest Pharmacy

Rated 5 out of 5 stars

The pharmacist was very patient and…

The pharmacist was very patient and sympathetic.

May 30, 2026
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Reply from Everest Pharmacy

Dear Melanie,

Thank you for your wonderful 5-star review.

We are delighted to hear that our pharmacist was patient, sympathetic, and able to provide the support you needed. Our team works hard to ensure every patient feels listened to and cared for, so your feedback is greatly appreciated.

Thank you for choosing Everest Pharmacy, and we look forward to helping you again in the future.

Rated 4 out of 5 stars

Straightforward service.

My 24hr blood pressure monitor was fitted Ok. All went straightforward. Thanks

May 28, 2026
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Reply from Everest Pharmacy

Dear Neil,

Thank you for taking the time to leave us a review.

We are pleased to hear that your 24-hour blood pressure monitor fitting went smoothly and that everything was straightforward during your visit. Providing an efficient and professional service is important to us, so it is great to know that your experience reflected this.

We appreciate your feedback and look forward to welcoming you again in the future.

Rated 4 out of 5 stars
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Reply from Everest Pharmacy

Thank you for your kind review.

We are pleased to hear that you found our staff very attentive. Your kind feedback is greatly appreciated by the team.

Rated 5 out of 5 stars

Positive. experience

Good experience, pharmacy appears well run and overall a good experience. This is the second time I have used the pharmacy for a private Covid vaccination, staff are on time, personable, knowledgeable and efficient. Will use again.

May 27, 2026
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Reply from Everest Pharmacy

Thank you for your lovely 5-star review.

We are delighted to hear that you had another positive experience with us for your private Covid vaccination. It is great to know our team were on time, personable, knowledgeable, and efficient.

Thank you for choosing Everest Pharmacy again, and we look forward to welcoming you back in the future.

Rated 5 out of 5 stars

My review is about Karen at the peelhall chemist

My review is about Karen at the peelhall store in wythenshawe , Karen is always polite and is happy to help , we have a complex needs daughter who has a complex prescription monthly Karen is great at making sure we have all the medication on time that we need , going above and beyond to
Make sure my daughter and the family are not inconvenienced , thankyou Karen your just what we need !!

May 29, 2026
Unprompted review
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Reply from Everest Pharmacy

Thank you for your wonderful 5-star review.

We are so pleased to hear about the excellent support Karen has provided at our Peel Hall store. It is lovely to know she has been polite, helpful, and has gone above and beyond to support your daughter and family with her monthly prescription.

We will be sure to share your kind words with Karen and the team.

Rated 5 out of 5 stars

Great staff

Great staff and with a good sense of humour. Today I was greeted by Julie and got my prescription within a couple of minutes.

May 28, 2026
Unprompted review
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Reply from Everest Pharmacy

Thank you for your fantastic 5-star review.

We are pleased to hear that you had a great experience with our team and that Julie was able to help you quickly with your prescription. Your kind words are greatly appreciated.

Rated 1 out of 5 stars

COVID VACCINE

2 bookings for a COVID jab,one on the 14th of May at 2.40pm but on arrival first time were told by the Pharmacist that they had run out of vaccine and there was no record of my booking but told by the Pharmacist to come back a week later at 2pm on the 21st of May, so to ensure i was booked in a second time i checked on the Thursday the day before to ensure that i was booked in but told that was no record of me on the vaccine list!

If i cannot get in any where and get COVID as result there may well be serious implications.

May 14, 2026
Unprompted review
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Reply from Everest Pharmacy

Thank you for bringing this to our attention, David. We are very sorry to hear about the experience you’ve had regarding your COVID vaccine appointments and understand your frustration and concern. This is certainly not the level of service we aim to provide. We will be looking into this matter further for you now to understand exactly what happened and prevent this from happening again. Please could you email us at support@everestpharmacy.co.uk with your booking details so we can investigate this fully and assist you directly.

Rated 5 out of 5 stars

Excellent service

Excellent service, great staff very understanding.

May 6, 2026
Unprompted review
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Reply from Everest Pharmacy

Hi Toni, thank you for your kind review. We’re delighted to hear you found our service excellent and our staff understanding. Providing friendly and supportive care is always our priority. We really appreciate your feedback and look forward to helping you again in the future.

Rated 5 out of 5 stars

Very friendly but professional and…

Very friendly but professional and always very helpful. Fantastic delivery service for my medication.

April 22, 2026
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Reply from Everest Pharmacy

Thank you so much for your kind feedback, Sandra. We’re really pleased to hear that you found our team both friendly and professional, and that our delivery service met your expectations. Providing helpful and reliable care is always our priority, so it’s great to know this came across in your experience. We truly appreciate your support and look forward to helping you again in the future.

Rated 5 out of 5 stars

Very efficient and helpful

Very efficient and helpful

April 29, 2026
Unprompted review
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Reply from Everest Pharmacy

Hi Peter,

Thank you for your kind feedback. We’re really pleased to hear you found our team efficient and helpful, as that’s exactly the standard we aim to deliver for every patient.

We appreciate you taking the time to share your experience and look forward to helping you again in the future.

Rated 5 out of 5 stars

Excellent service

Appointment time good , no delays . Premises spotless . Pharmacist very welcoming ,patient and friendly. Put me at ease and explained he procedure after checking my details. He carried out the "less than pleasant" ear wax removal efficiently and thoroughly. Would recommend to others and return next time I need their services.

April 28, 2026
Unprompted review
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Reply from Everest Pharmacy

Thank you for your kind feedback. We are really pleased to hear that you found your appointment punctual and that our pharmacy environment was clean and welcoming. It is great to know that our pharmacist helped put you at ease and explained the procedure clearly, as we always aim to make patients feel comfortable and well informed.

We appreciate your comments about the ear wax removal service, and we are glad it was carried out efficiently and to your satisfaction. Thank you for your recommendation, and we look forward to welcoming you back again in the future.

Rated 5 out of 5 stars

The Pharmacist was clear and friendly…

The Pharmacist was clear and friendly whilst remaining professional. Made the experience pleasant. I'd highly recommend Everest Pharmacy.

April 13, 2026
Unprompted review
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Reply from Everest Pharmacy

Dear Zeinab,

Thank you for your kind review.

We are delighted to hear that you found the pharmacist clear, friendly and professional, and that your experience was a positive one. Providing a welcoming and informative service is very important to us.

We truly appreciate your recommendation and look forward to supporting you again in the future.

Rated 5 out of 5 stars

Just got my three monthly meds and all…

Just got my three monthly meds and all there nothing missing or outstanding.

April 13, 2026
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Reply from Everest Pharmacy

Dear Y Haneef,

Thank you for your review.

We are pleased to hear that you received your medication as expected and that everything was complete. Ensuring prescriptions are dispensed accurately and efficiently is very important to us.

We appreciate your feedback and look forward to continuing to support you in the future.

Rated 2 out of 5 stars

Pharmacy appointment

I booked an appointment online for 4pm with the pharmacist. I arrived at 3.55 and was told to take a seat. There was another lady waiting, as we got chatting her appointment was 4pm also?! At 4.20 neither of us had been seen, however several other people received medication when they were directed to the treatment room, I'm assuming they were being treated for drug addiction. I approached the counter and asked how much longer it was likely to be. I was told the pharmacist was busy!! I explained if I had an appointment at 4pm I would expect to have been seen by 4.25......As I took my seat the lady before me was called in, I was then called in at 4.35!!! The pharmacist was lovely although she had to Google my query and then suggested i make an appointment with my doctor. The whole point of this appointment was to avoid the doctors!!Doubt ill use the service again.

April 17, 2026
Unprompted review
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Reply from Everest Pharmacy

Dear Wendy,

Thank you for taking the time to share your experience. We are very sorry to hear about the delay you faced and the confusion around your appointment time. This is not the level of service we aim to provide.

We understand how frustrating it must have been to wait beyond your scheduled time, and we will be reviewing our appointment system and in-store processes to prevent this from happening again.

We are pleased to hear that the pharmacist was helpful, but we appreciate your wider feedback regarding the overall experience.

Please contact us at support@everestpharmacy.co.uk so we can look into this further and work towards resolving your concerns.

Rated 1 out of 5 stars

I booked appointment for freckles in…

I booked appointment for freckles in thought they treat them but they dont and not even refund my consultation money back to me

April 17, 2026
Unprompted review
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Reply from Everest Pharmacy

Dear Ujalla,

Thank you for your feedback. We are very sorry to hear about your experience and the confusion regarding the service you booked.

This is certainly not the experience we want for our patients, and we understand your frustration regarding the consultation and refund.

We would like to investigate this matter urgently and clarify what has happened. Please contact us at support@everestpharmacy.co.uk with your booking details so we can review your case and assist you further.

Kind regards,
Everest Pharmacy Team

Rated 5 out of 5 stars

Great service

Lovely polite lady who treated me well and gave me great information and got me in to see my gp.

April 16, 2026
Unprompted review
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Reply from Everest Pharmacy

Dear Anita,

Thank you for your kind review.

We are delighted to hear that you had a positive experience and felt well looked after by our team. Providing clear information and ensuring our patients feel supported is always our priority.

We really appreciate your recommendation and look forward to welcoming you again in the future.

Rated 1 out of 5 stars

I paid 10 pounds to book an appointment…

I paid 10 pounds to book an appointment in Manchester, as offered on the website. But when I arrived at the Wellington Road pharmacy, they told me they had no appointments for me, that they didn't offer cryotherapy, and that they weren't part of the Evereste pharmacy chain. I called the number in my email and Joana couldn't help me; she said she would call me back and never did. So I wasted time and money for nothing. I want to know how you can rectify this situation.

April 15, 2026
Unprompted review
Everest Pharmacy logo

Reply from Everest Pharmacy

Dear Alexandre,

Thank you for bringing this to our attention. We are very sorry to hear about your experience and the inconvenience caused.

This situation is extremely concerning.

We would like to investigate this fully and resolve the issue for you. Please contact us at support@everestpharmacy.co.uk with your booking details so we can look into this matter.

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