Most of the time the pharmacist isn't there so they can't approve prescriptions. It can take a week from ordering on the app for the item to become ready whereas it used to be next day. It seems quite... See more
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Dreadful communications & service. Waited on hold over 1 hour on phone, then prescription problem still not sorted out by staff.

Reply from Everest Pharmacy
I was listen too and dealt with respectfully and with patients.

Reply from Everest Pharmacy

Reply from Everest Pharmacy
Very good service every thing was explained in detail as to what was going to happen and very knowledgeable staff

Reply from Everest Pharmacy
The pharmacist was fantastic, from the initial consultation, to ordering prescriptions and administering vaccinations. Covered all medical conditions, concerns and questions
Can not fault this service. Would highly recommend to anybody who requires this service.

Reply from Everest Pharmacy
Have been in position 5 on phone for 1hour and 45mins. Impossible to say im using 3 different phones... can't all be position 5 for that long. Should have had medication delivered 1 week ago. Doctor ordered an emergency prescription to them again and still no heart meds, epilepsy meds or blood pressure meds or blood thinners and more. Absolutely terrible service and they are putting my life at risk. Avoid this chemist they are dangerous.

Reply from Everest Pharmacy
Shout out to the youngish lad behind the counter, when I went in on the day before Easter Sunday, it was pretty full of frustrated customers who were waiting for prescriptions. Someone took it out on the guy behind the counter whose name I don't remember! Blaming him for prescription not being ready, even when he was very polite and apologetic and offered her an alternative solution. When it was my turn to be served, I thought he was very attentive and didn't let the bad interaction get to him.
Same said for all the staff, even on bad days or you don't come out the pharmacy with what you want, you're still going to get good polite service.

Reply from Everest Pharmacy
I booked an online appointment this morning for 3.15pm today and on arriving the pharmacy was closed
Wasted a 45 minute round trip and fuel
Do not use!

Reply from Everest Pharmacy
It usually takes at least 7 working days from ordering my prescription online to being able to collect it from the pharmacy .

Reply from Everest Pharmacy

Reply from Everest Pharmacy
No stock, bad service, avoid!!
I’m currently 7 months pregnant and I was told they don’t have my full prescription and they were refusing to provide me with the medication that they did have in stock until everything was available the next day. I refused and asked them to give me what they had. Luckily I did request this as 4 days later they still do not have the remainder of my prescription- I’ve had to ask my GP to resend my prescription to another pharmacy. They don’t even have basic OTC medications such as paracetamol available- what is the point in them even being open?

Reply from Everest Pharmacy
Everest are brilliant, staff in the chorlton store are friendly and I've never had an issue. Highly recommend this pharmacy

Reply from Everest Pharmacy

Reply from Everest Pharmacy
Made an appointment with the pharmacist online, really easy to use website. Turned up for my appointment with no waiting around, really helpful and would highly recommend!

Reply from Everest Pharmacy
Don’t answer the phone or leave you hanging on. From sending in prescription to doctors takes a week sometimes for it to be delivered.Don’t let you know if the full prescription is not all there.

Reply from Everest Pharmacy

Reply from Everest Pharmacy

Reply from Everest Pharmacy
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