Most of the time the pharmacist isn't there so they can't approve prescriptions. It can take a week from ordering on the app for the item to become ready whereas it used to be next day. It seems quite... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very good pharmacist. Helpful and knowledgeable. However, I had a long wait past my appointment time as they only have 1 consultancy room, and another pharmacist was using it for a consultation with... See more
Company replied
As a housebound person who gets my medication in blister packs + other medication & delivered every month, I find the blister packs to be easy to read ie day/time ect & open (I have dexterity is... See more
Company replied
Appointment time good , no delays . Premises spotless . Pharmacist very welcoming ,patient and friendly. Put me at ease and explained he procedure after checking my details. He carried out the "less t... See more
Company replied
Company details
About Everest Pharmacy
Written by the company
Everest Pharmacy is one of the fastest growing independent pharmacy groups in the UK, proudly serving communities through more than forty locations nationwide. Our mission is to make high quality healthcare accessible, reliable and convenient for every patient who walks through our doors. Each branch is staffed by a dedicated team of professionals committed to providing personalised care with a warm, community-focused approach.
We offer a comprehensive range of NHS services, including prescriptions, clinical advice, health checks and the Pharmacy First service, ensuring patients can receive quick and effective support without unnecessary delays. Alongside our NHS offering, we also provide a wide selection of private services designed to meet the diverse needs of modern healthcare. These include travel vaccinations, ear microsuction, weight management programmes, private prescribing and specialist clinical services that give patients additional choice and flexibility.
Everest Pharmacy combines traditional community values with a modern approach to healthcare delivery. We continually invest in technology, training and service development to ensure that every patient receives the highest standard of care. Whether you are visiting us for routine NHS support or specialist private treatment, our team is committed to helping you stay well, feel supported and access the services you need with confidence.
We offer a comprehensive range of NHS services, including prescriptions, clinical advice, health checks and the Pharmacy First service, ensuring patients can receive quick and effective support without unnecessary delays. Alongside our NHS offering, we also provide a wide selection of private services designed to meet the diverse needs of modern healthcare. These include travel vaccinations, ear microsuction, weight management programmes, private prescribing and specialist clinical services that give patients additional choice and flexibility.
Everest Pharmacy combines traditional community values with a modern approach to healthcare delivery. We continually invest in technology, training and service development to ensure that every patient receives the highest standard of care. Whether you are visiting us for routine NHS support or specialist private treatment, our team is committed to helping you stay well, feel supported and access the services you need with confidence.
Everest Pharmacy NHS & Private Clinics
Written by the company
- Travel Health Services
- We provide expert travel health advice, vaccinations, and prescriptions to help you travel safely and confidently.
- Weight Management Services
- Private consultations and clinically led weight management support tailored to your individual needs.
- Private Blood Testing
- Discreet blood testing services with fast results and professional clinical guidance.
- Ear Wax Removal
- Safe and effective ear wax removal carried out by trained healthcare professionals.
- Cryotherapy Treatments
- Targeted cryotherapy treatments designed to support recovery, wellbeing, and pain management.
- Pharmacy First Services
- NHS Pharmacy First consultations for common conditions with advice, treatment, and referrals where appropriate.
Contact info
Book Your Clinic Appointment
4.2
Great
340 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Everest Pharmacy
Hi Jamila,
Thank you for your feedback. We’re pleased to hear you are happy with our medicines supply and home delivery service.
We appreciate your support and look forward to continuing to provide you with reliable care.
Missing medication and lack of consideration to patient care -I have had to go to the pharmacy…
I have had to go to the pharmacy several times because my prescription was not complete. When my prescription was transferred to Everest there were no problems and then all of a sudden every month it all went wrong and when there were missing medication no owings slips to let me know. I was without my night meds for a week and went into depression because of it. My next monthly meds came and my depression started to deminish. I am giving them one more chance before I go to NHSE and the GPHc. Last month I was sent a message with my meds listed I confirmed by message and they still missed my painkillers. I didn't have the energy to fight any more. If this month has missed meds I will take action. They are messing with my health and I am not the only one other patients go in with complaintsas well. If I need to change my EPS nomination I will. My complaint is dated today but covers the past 3 months.
March 19, 2026
Reply from Everest Pharmacy
Hi Trisha,
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience, particularly regarding your medication and the impact this has had on your health.
This is not the level of service we aim to provide, and we take concerns like this extremely seriously. We would really like the opportunity to investigate what has happened over the past few months and ensure this is resolved properly.
Please contact us at support@everestpharmacy.co.uk with your details so we can review this as a priority and work to put things right for you.
Kind regards,
The Everest Pharmacy Team
Reply from Everest Pharmacy
Hi Mrs Malone,
Thank you for your kind words. We’re really pleased to hear you found our team professional, helpful and informative.
We appreciate your support and look forward to continuing to provide you with reliable care.
Kind regards,
The Everest Pharmacy Team
5times I had to spell my name and then…
5times I had to spell my name and then he said have you been here before only since it opened no wonder there was a long queue
March 19, 2026
Reply from Everest Pharmacy
Hi Eric,
Thank you for your feedback. We’re sorry to hear about your experience and the inconvenience caused during your visit.
We understand how frustrating this must have been, particularly with the delays and repeated questions. This is not the level of service we aim to provide, and your comments will be shared with the team to help improve our processes.
If you would be willing to provide further details, please contact us at support@everestpharmacy.co.uk so we can look into this and ensure a better experience going forward.
always happy to service.priscription…
always happy to service.priscription deliverd by nice gentleman
March 19, 2026
Reply from Everest Pharmacy
Hi Mary, thank you for your lovely feedback. We’re so pleased to hear you’re always happy with the service and that your prescription was delivered smoothly. We’ll be sure to pass your kind words on to our delivery team.
After years of trouble recieving my…
After years of trouble recieving my prescription from another pharmacy. Sometines having to do without medication. The service I recieved was wonderful. A text to tell me to pick up my neds. My full prescription on time.
February 5, 2026
Reply from Everest Pharmacy
Hi Jane, thank you so much for sharing your experience. We’re really pleased to hear that you’ve found our service reliable and that your prescriptions are ready on time. Providing a smooth and stress-free service is very important to us, and your feedback means a lot.
Very prompt & accurate delivery service.
March 9, 2026
Reply from Everest Pharmacy
Hi Clare, thank you for your kind review. We’re glad to hear you’re happy with our prompt and accurate delivery service. Your support is greatly appreciated.
Reply from Everest Pharmacy
Hi Theodore, thank you for your feedback. We’re really pleased you had a great experience with us. We appreciate you taking the time to leave a review.
Great delivery service
March 19, 2026
Reply from Everest Pharmacy
Hi, thank you for your kind words. We’re delighted to hear you’re happy with our delivery service. Your feedback means a lot to our team.
Reply from Everest Pharmacy
Hi Darryl, thank you for your lovely feedback. We’re really pleased to hear you found our team friendly and the service excellent. We’ll be sure to share your comments with the staff.
Good staff and service always let me…
Good staff and service always let me know when my prescription is ready.
March 19, 2026
Reply from Everest Pharmacy
Hi Anthony, thank you for your kind review. We’re glad to hear you’re happy with both our team and the service. Keeping you informed about your prescription is something we always aim to do well.
Reply from Everest Pharmacy
Hi, thank you for your feedback. We’re pleased to hear your delivery arrived on time and that everything was handled carefully. We appreciate your support.
Always delivers on time and ensures…
Always delivers on time and ensures that my medication is handed to someone and not left on the doorstep.
March 19, 2026
Reply from Everest Pharmacy
Hi Pauline, thank you for your kind words. We’re really pleased to hear that you’re happy with our delivery service and that your medication is delivered safely. Your feedback is very much appreciated.
Organisation quick response updated…
Organisation quick response updated information regarding delivery pick up,Excellent s
Staff service.
February 27, 2026
Reply from Everest Pharmacy
Hi Mark, thank you for your feedback. We’re glad to hear you’re happy with the organisation and communication around your delivery. We appreciate your support.
Reply from Everest Pharmacy
Hi Saima, thank you for your kind review. We’re really pleased to hear you find our team helpful. Your feedback means a lot to us.
Reply from Everest Pharmacy
Hi Anne, thank you for your lovely feedback. We’re glad to hear you’ve had a good experience with our service. We really appreciate your support.
Reply from Everest Pharmacy
Hi Ian, thank you for your kind review. We’re pleased to hear you find our team friendly and helpful, even during busy times. Your feedback is greatly appreciated.
The staff friendly and supportive.
The staff friendly and supportive.
They deliver the medicine to my house thank you to them especially i moved my house but I didn't change the pharmacy because I am happy with them and they told me they are going to deliver my medicine to my a new address.
March 2, 2026
Reply from Everest Pharmacy
Hi, thank you so much for your kind feedback. We’re really pleased to hear you’re happy with our service and that we’ve been able to continue supporting you even after your move. Your loyalty means a lot to us.
Reply from Everest Pharmacy
Hi Mohammed, thank you for your kind words. We’re really pleased to hear you’re happy with our service. Your feedback is much appreciated.
Reply from Everest Pharmacy
Hi Sarah, thank you for your lovely feedback. We’re really pleased to hear you found our service professional. We appreciate your support.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.