Most of the time the pharmacist isn't there so they can't approve prescriptions. It can take a week from ordering on the app for the item to become ready whereas it used to be next day. It seems quite... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very good pharmacist. Helpful and knowledgeable. However, I had a long wait past my appointment time as they only have 1 consultancy room, and another pharmacist was using it for a consultation with... See more
Company replied
As a housebound person who gets my medication in blister packs + other medication & delivered every month, I find the blister packs to be easy to read ie day/time ect & open (I have dexterity is... See more
Company replied
Appointment time good , no delays . Premises spotless . Pharmacist very welcoming ,patient and friendly. Put me at ease and explained he procedure after checking my details. He carried out the "less t... See more
Company replied
Company details
About Everest Pharmacy
Written by the company
Everest Pharmacy is one of the fastest growing independent pharmacy groups in the UK, proudly serving communities through more than forty locations nationwide. Our mission is to make high quality healthcare accessible, reliable and convenient for every patient who walks through our doors. Each branch is staffed by a dedicated team of professionals committed to providing personalised care with a warm, community-focused approach.
We offer a comprehensive range of NHS services, including prescriptions, clinical advice, health checks and the Pharmacy First service, ensuring patients can receive quick and effective support without unnecessary delays. Alongside our NHS offering, we also provide a wide selection of private services designed to meet the diverse needs of modern healthcare. These include travel vaccinations, ear microsuction, weight management programmes, private prescribing and specialist clinical services that give patients additional choice and flexibility.
Everest Pharmacy combines traditional community values with a modern approach to healthcare delivery. We continually invest in technology, training and service development to ensure that every patient receives the highest standard of care. Whether you are visiting us for routine NHS support or specialist private treatment, our team is committed to helping you stay well, feel supported and access the services you need with confidence.
We offer a comprehensive range of NHS services, including prescriptions, clinical advice, health checks and the Pharmacy First service, ensuring patients can receive quick and effective support without unnecessary delays. Alongside our NHS offering, we also provide a wide selection of private services designed to meet the diverse needs of modern healthcare. These include travel vaccinations, ear microsuction, weight management programmes, private prescribing and specialist clinical services that give patients additional choice and flexibility.
Everest Pharmacy combines traditional community values with a modern approach to healthcare delivery. We continually invest in technology, training and service development to ensure that every patient receives the highest standard of care. Whether you are visiting us for routine NHS support or specialist private treatment, our team is committed to helping you stay well, feel supported and access the services you need with confidence.
Everest Pharmacy NHS & Private Clinics
Written by the company
- Travel Health Services
- We provide expert travel health advice, vaccinations, and prescriptions to help you travel safely and confidently.
- Weight Management Services
- Private consultations and clinically led weight management support tailored to your individual needs.
- Private Blood Testing
- Discreet blood testing services with fast results and professional clinical guidance.
- Ear Wax Removal
- Safe and effective ear wax removal carried out by trained healthcare professionals.
- Cryotherapy Treatments
- Targeted cryotherapy treatments designed to support recovery, wellbeing, and pain management.
- Pharmacy First Services
- NHS Pharmacy First consultations for common conditions with advice, treatment, and referrals where appropriate.
Contact info
Book Your Clinic Appointment
4.2
Great
340 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant local pharmacy
Communication is fantastic. If I'm unable to collect prescription, they always deliver without question. A fantastic local pharmacy.
💯 Recommend.
March 18, 2026
Reply from Everest Pharmacy
Hi Daniel, thank you so much for your kind review and recommendation. We’re really pleased to hear you’re happy with our communication and delivery service. Your support means a lot to us.
I’ve had repeated disappointing…
I’ve had repeated disappointing experiences at this pharmacy. The staff often seem untrained and unsure, frequently needing to call a senior for help. Even then, the senior pharmacist appears rushed and doesn’t take the time to properly listen or understand the issue.
On one occasion, it took nearly an hour just to process a prescription. This isn’t the first time delays like this have happened—it seems to be a consistent problem.
During my pregnancy last year, I went in with a small but painful issue in my foot. Because of my condition, I couldn’t bend down to deal with it myself. Instead of listening or examining the problem, the staff quickly handed me a cream without proper attention. I felt dismissed and uncared for. Eventually, a friend helped me remove the particle from my foot.
More recently, I went to buy children’s paracetamol. The staff member spent nearly an hour searching on the computer, and I eventually had to leave without getting what I needed.
Overall, I feel that the focus is more on selling products than genuinely listening to and helping patients. These repeated experiences have left me feeling disappointed and overlooked, and I’ve decided not to return.
February 10, 2026
Reply from Everest Pharmacy
Hi Amina, thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and that we did not meet your expectations on several occasions. This is certainly not the level of service we aim to provide.
We take your concerns seriously and would really appreciate the opportunity to look into this further and make things right. Please feel free to contact us at support@everestpharmacy.co.uk with more details so we can investigate and assist you directly.
It's an all around good service..
March 18, 2026
Reply from Everest Pharmacy
Hi Carlos, thank you for your feedback. We’re really pleased to hear you’re happy with the overall service. Your support is greatly appreciated.
Reply from Everest Pharmacy
Hi Zufan, thank you for your kind review. We’re glad to hear you’re happy with our communication and service. We truly appreciate your feedback.
Great customer service everest pharmacy…
Great customer service everest pharmacy have been delivering my medication for the past 12 years would definitely recommend everest pharmacy
March 18, 2026
Reply from Everest Pharmacy
Hi Sajid, thank you so much for your kind words and for your continued support over the past 12 years. We’re really pleased to hear you’re happy with our service and truly appreciate your recommendation.
When my prescription is ready I get a…
When my prescription is ready I get a text or email to inform me
January 16, 2026
Reply from Everest Pharmacy
Hi, thank you for your feedback. We’re glad to hear that our notifications help keep you informed when your prescription is ready. We appreciate your support.
Reply from Everest Pharmacy
Hi Carol, thank you for your kind review. We’re really pleased to hear you found our staff helpful and the service quick. Your feedback means a lot to us.
Reply from Everest Pharmacy
Hi Mohammed, thank you for your kind feedback. We’re really pleased to hear you’re happy with our friendly team and efficient service. We truly appreciate your support.
My medications always on time for…
My medications always on time for deliver, no complaints 👌
March 18, 2026
Reply from Everest Pharmacy
Hi Charity, thank you for your lovely feedback. We’re really pleased to hear your medication is always delivered on time and handled with care. Your support means a lot to us.
Good customer service
Good customer service. Whenever I go to pick up my prescription, the staff are welcoming and polite. The shop layout is modern and pleasant and if I have to wait for my prescription to be prepared it's a comfortable wait. I can't fault it. It's seems customer experience is important to them.
January 21, 2026
Reply from Everest Pharmacy
Hi Patrick, thank you for your detailed and kind review. We’re really pleased to hear you’ve had such a positive experience with our team and environment. Providing a welcoming and comfortable service is very important to us, and your feedback is greatly appreciated.
The reason I need blood pressure medication
You always attempt to deliver to my apartment when I’m at work after being told for years just leave them in the pharmacy and I will collect them. Then when I get there your staff can never find them and I hear 3 excuses including you picked them up last week down to we delivered them weeks ago until they mysteriously turn up behind the shutters.
November 19, 2025
Reply from Everest Pharmacy
Hi Usman, thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and the issues you’ve faced with your prescriptions. This is not the standard of service we aim to provide.
We would really like to look into this further and ensure this is resolved for you. Please contact us at support@everestpharmacy.co.uk with more details so we can investigate and assist you directly.
They deliver my medicine on time
They deliver my medicine on time, every time, with great care. They consistently deliver my medicines on time with excellent and reliable service. I really appreciate their reliable service—they always deliver my medicine on time and in a very professional manner. Reliable and punctual service. My medicines are always delivered on time and handled with care.
March 18, 2026
Reply from Everest Pharmacy
Hi Shabnam, thank you for your kind words. We’re really pleased to hear you’re happy with our reliable and punctual delivery service. Your feedback is greatly appreciated.
Great place nice people and …
Great place nice people and prescriptions always ready on time for my elderly mother
March 18, 2026
Reply from Everest Pharmacy
Hi Mamuna, thank you for your lovely feedback. We’re really pleased to hear your prescriptions are always ready on time and that our team has been able to support your mother. Your support means a lot to us.
They are always friendly and helpful…
They are always friendly and helpful and try to answer any of your questions. Also the pharmacist goes out of his way to sort out any medical problems to the best of his ability.their delivery service is also very good and reliable.
March 18, 2026
Reply from Everest Pharmacy
Hi, thank you for your kind review. We’re really pleased to hear you find our team friendly and helpful, and that you’re happy with both our advice and delivery service. Your feedback is much appreciated.
Best chemist experience
Best chemist experience. Always get notification when prescription is ready to pick up. Well stocked and most important staff always friendly and helpful.
March 17, 2026
Reply from Everest Pharmacy
Hi, thank you for your kind feedback. We’re really pleased to hear you’ve had such a positive experience with our service and team. Your support is greatly appreciated.
Reply from Everest Pharmacy
Hi, thank you for your feedback. We’re glad to hear you’re happy with the quick service. We appreciate your support.
Reply from Everest Pharmacy
Hi Kay, thank you for your kind review. We’re really pleased to hear you’re happy with the reminders and the service when collecting your prescription. Your feedback is much appreciated.
Fabulous service
The staff have been extremely helpful and friendly in helping with the care of my dad. The service is excellent, thank you
March 2, 2026
Reply from Everest Pharmacy
Hi Nicola, thank you for your lovely feedback. We’re really pleased to hear our team has been able to support your dad’s care. Your kind words mean a lot to us.
Seeing the Doctor was faster than…
Seeing the Doctor was faster than getting the medication. I was waiting 20 min before anyone even acknowledge I was stood at the till.
6 people were working that day and only 3 people on the shop floor to be seen.
It was then another 15min before I got my medicine
February 6, 2026
Reply from Everest Pharmacy
Hi Jonathan, thank you for your feedback and for bringing this to our attention. We are very sorry to hear about the delays you experienced in store, as this is not the level of service we aim to provide. We will be feeding this back to the branch to review staffing and customer flow. If you would like to discuss this further, please feel free to email us at support@everestpharmacy.co.uk and we will be happy to assist.
Delivered tablets on time
March 18, 2026
Reply from Everest Pharmacy
Hi Ann, thank you so much for your kind review. We are really pleased to hear your tablets were delivered on time and that you had a positive experience. We appreciate your support.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.