Most of the time the pharmacist isn't there so they can't approve prescriptions. It can take a week from ordering on the app for the item to become ready whereas it used to be next day. It seems quite... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very good pharmacist. Helpful and knowledgeable. However, I had a long wait past my appointment time as they only have 1 consultancy room, and another pharmacist was using it for a consultation with... See more
Company replied
As a housebound person who gets my medication in blister packs + other medication & delivered every month, I find the blister packs to be easy to read ie day/time ect & open (I have dexterity is... See more
Company replied
Appointment time good , no delays . Premises spotless . Pharmacist very welcoming ,patient and friendly. Put me at ease and explained he procedure after checking my details. He carried out the "less t... See more
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Company details
About Everest Pharmacy
Written by the company
Everest Pharmacy is one of the fastest growing independent pharmacy groups in the UK, proudly serving communities through more than forty locations nationwide. Our mission is to make high quality healthcare accessible, reliable and convenient for every patient who walks through our doors. Each branch is staffed by a dedicated team of professionals committed to providing personalised care with a warm, community-focused approach.
We offer a comprehensive range of NHS services, including prescriptions, clinical advice, health checks and the Pharmacy First service, ensuring patients can receive quick and effective support without unnecessary delays. Alongside our NHS offering, we also provide a wide selection of private services designed to meet the diverse needs of modern healthcare. These include travel vaccinations, ear microsuction, weight management programmes, private prescribing and specialist clinical services that give patients additional choice and flexibility.
Everest Pharmacy combines traditional community values with a modern approach to healthcare delivery. We continually invest in technology, training and service development to ensure that every patient receives the highest standard of care. Whether you are visiting us for routine NHS support or specialist private treatment, our team is committed to helping you stay well, feel supported and access the services you need with confidence.
We offer a comprehensive range of NHS services, including prescriptions, clinical advice, health checks and the Pharmacy First service, ensuring patients can receive quick and effective support without unnecessary delays. Alongside our NHS offering, we also provide a wide selection of private services designed to meet the diverse needs of modern healthcare. These include travel vaccinations, ear microsuction, weight management programmes, private prescribing and specialist clinical services that give patients additional choice and flexibility.
Everest Pharmacy combines traditional community values with a modern approach to healthcare delivery. We continually invest in technology, training and service development to ensure that every patient receives the highest standard of care. Whether you are visiting us for routine NHS support or specialist private treatment, our team is committed to helping you stay well, feel supported and access the services you need with confidence.
Everest Pharmacy NHS & Private Clinics
Written by the company
- Travel Health Services
- We provide expert travel health advice, vaccinations, and prescriptions to help you travel safely and confidently.
- Weight Management Services
- Private consultations and clinically led weight management support tailored to your individual needs.
- Private Blood Testing
- Discreet blood testing services with fast results and professional clinical guidance.
- Ear Wax Removal
- Safe and effective ear wax removal carried out by trained healthcare professionals.
- Cryotherapy Treatments
- Targeted cryotherapy treatments designed to support recovery, wellbeing, and pain management.
- Pharmacy First Services
- NHS Pharmacy First consultations for common conditions with advice, treatment, and referrals where appropriate.
Contact info
Book Your Clinic Appointment
4.2
Great
340 reviews
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Replied to 98% of negative reviews
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Waiting time
The pharmacy is under
Staffed and the waiting is too long.. This pharmacy needs two pharmacists on duty for it to see all the people waiting.
March 16, 2026
Reply from Everest Pharmacy
Hi Marie, thank you for your feedback. We are very sorry to hear about the waiting times and your concerns regarding staffing. This is not the experience we want for our customers, and we will be feeding this back to the branch for review. If you would like to discuss this further, please email us at support@everestpharmacy.co.uk and we will be happy to help.
Waited 20 minutes for my prescription…
Waited 20 minutes for my prescription the chap that were meant to get it for me answerd the phone 3 times and left me standing there
March 13, 2026
Reply from Everest Pharmacy
Hi Breda, thank you for your feedback. We are sorry to hear about your wait and understand how frustrating that must have been. We will be sharing this with the branch to improve service efficiency. If you would like to discuss this further, please email us at support@everestpharmacy.co.uk.
Reply from Everest Pharmacy
Hi Gail, thank you for your lovely feedback. We are so pleased to hear you found our staff polite and friendly. Your kind words mean a lot to the team.
Reply from Everest Pharmacy
Hi Maureen, thank you for your kind review. We are glad you found the service efficient and easy to access. We appreciate your support.
Reply from Everest Pharmacy
Hi Javed, thank you for your feedback. We are really pleased to hear you felt well looked after. Your support means a lot to us.
Everest
Used to go peel st great staff and service but they changed us to paradise st branch terrible service and very ignorant staff. Need customer care course
February 22, 2026
Reply from Everest Pharmacy
Hi Antony, thank you for your feedback. We are very sorry to hear about your experience at the Paradise Street branch and that the service did not meet expectations. We will be feeding this back to the branch to address the concerns raised. If you would like to discuss this further, please email us at support@everestpharmacy.co.uk.
Prescription collection
When I ring to check the availability of my prescription they're always honest and tell me whether it is or not. If it's not they give me an approximate time when it will be.
March 13, 2026
Reply from Everest Pharmacy
Hi Janet, thank you for your kind feedback. We are pleased to hear that our team has been honest and helpful when checking your prescriptions. We appreciate your continued support.
This place could not run a tap
March 12, 2026
Reply from Everest Pharmacy
Hi Ray, thank you for your feedback. We are very sorry to hear about your experience and that we did not meet your expectations. We will be feeding this back to the branch to investigate and improve. If you would like to discuss this further, please email us at support@everestpharmacy.co.uk
Reply from Everest Pharmacy
Hi Deji, thank you for your kind review. We are really pleased to hear that you found our staff courteous and respectful. Your feedback is greatly appreciated.
Could do better
Most of the time the pharmacist isn't there so they can't approve prescriptions. It can take a week from ordering on the app for the item to become ready whereas it used to be next day. It seems quite unorganised in the chemist.
March 10, 2026
Reply from Everest Pharmacy
Hi Kashif, thank you for your feedback. We are sorry to hear about the delays and availability issues you’ve experienced, as this is not the standard we aim for. We will be feeding this back to the branch to improve organisation and turnaround times. If you would like to discuss this further, please email us at support@everestpharmacy.co.uk.
when i went to pick my items up there…
when i went to pick my items up there was 4 items they didnt have,they told they didnt no when they get them,so i went to another chemist and got them right away
March 13, 2026
Reply from Everest Pharmacy
Hi Jacqueline, thank you for your feedback. We are very sorry to hear that items were unavailable and that you were not given clear information. We will be feeding this back to the branch to improve communication and stock management. If you would like to discuss this further, please email us at support@everestpharmacy.co.uk
Poor service it’s a shambles
March 17, 2026
Reply from Everest Pharmacy
Hi Stephen, thank you for your feedback. We are very sorry to hear about your experience and that our service did not meet expectations. We will be feeding this back to the branch to address the issues raised. If you would like to discuss this further, please email us at support@everestpharmacy.co.uk
One of my medicines was delivered a…
One of my medicines was delivered a week and a day late. I have a medication that is to be taken at tea time and that has appeared in my nighttime medicine slot. Being visually impaired it’s impossible for me to find the correct tablet to take at correct time as they are in blister packs.
March 17, 2026
Reply from Everest Pharmacy
Hi Michelle, thank you for your feedback. We are very sorry to hear about the delay with your medication and the issues with your blister pack, especially given your visual impairment. This is very concerning and will be fed back to the branch urgently. Please do contact us at support@everestpharmacy.co.uk
Quite poor
I never consented to you having all my contact details. As far as I'm concerned, you are just the place where I pick up my prescription. I have been called and questioned about my medication! This is something I will only discuss with my GP. The staff in the pharmacy have two speeds, slow and stop, and you are not acknowledged when you enter.
September 9, 2025
Reply from Everest Pharmacy
Hi, thank you for your feedback. We are very sorry to hear about your concerns regarding contact and service levels. We take patient confidentiality and respectful service very seriously, and we will be feeding this back to the branch. If you would like to discuss this further, please email us at support@everestpharmacy.co.uk
The service was very slow
The service was very slow, a lot of people getting frustrated,a lot of staff just seemed to be walking about without acknowledging customers. My medication was supposed to be ready on Friday evening, went on Monday 3 times before receiving balance of tablets.
March 9, 2026
Reply from Everest Pharmacy
Hi, thank you for your feedback. We are very sorry to hear about the delays and frustration caused during your visits. This is not the level of service we aim to provide, and we will be feeding this back to the branch for improvement. If you would like to discuss this further, please email us at support@everestpharmacy.co.uk
Told me I couldn’t have two of my…
Told me I couldn’t have two of my medicines as they cost the pharmacy too much money.
I have now gone to another pharmacy who completed my prescription fully.
March 13, 2026
Reply from Everest Pharmacy
Hi, thank you for your feedback. We are very sorry to hear about your experience regarding your medication. This is very concerning and will be fed back to the branch to investigate further. If you would like to discuss this further, please email us at support@everestpharmacy.co.uk
The prescriptions are always ready on time
I find the staff friendly and helpful. No waiting in a long queue. I always receive a message when they are ready to collect and they always have the correct medication. Great place.
March 17, 2026
Reply from Everest Pharmacy
Hi Bernard, thank you for your kind feedback. We are delighted to hear that your prescriptions are ready on time and that you find our team friendly and helpful. Your support means a lot to us.
Excellent :
Excellent :
Amazing service and fast I didn't take too long in the pharmacy because of my leg I uses a frame one of the staff walk me thru to the waiting seat to wait for the ambulance.
March 3, 2026
Reply from Everest Pharmacy
Hi Mariama, thank you so much for your kind review. We are really pleased to hear that you had a positive experience and that our team was able to support you when you needed assistance. Your feedback is greatly appreciated.
Missing items…
Since going paperless I have had 4 x 1 month proscription with a missing item. Not an impressive start to paperless.
November 4, 2025
Reply from Everest Pharmacy
Hi Roy, thank you for your feedback. We are sorry to hear that you have experienced missing items since moving to the paperless system. This is not the standard we aim to provide, and we will be feeding this back to the branch to review processes. If you would like to discuss this further, please email us at support@everestpharmacy.co.uk
Reply from Everest Pharmacy
Hi Kenza, thank you for your kind review. We are really pleased to hear you found our team friendly and supportive. Your feedback means a lot to us.
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