Spoke to two operatives , both very warm and helpful , helped to get us a good deal, clear and precise in their guidance, patient whilst I found information needed for the renewal. Didn't have to wa... See more
Company replied
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Review summary
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Based on these reviews
The lady who I spoke to about my financial difficulties was lovely. Helpful, sympathetic and compassionate. I am in a horrible position and she made life feel a bit more bearable and explained my opti... See more
Company replied
You only find out how good a utility company is when there is a problem. With so many battles to sort things out these days I was expecting the same when I had an unexpected high bill, but it was d... See more
Company replied
We experienced a short delay from the contractor in collecting the waste as planned. After to speaking with Lynn at Everflow she promptly resolved the situation and collections are back on track. Many... See more
Company replied
Company details
Written by the company
Making business simple (and greener!) At Everflow, we keep UK businesses flowing – literally! From water supply and waste collection services to connectivity, we provide smart, sustainable solutions that make life easier for you and kinder to the planet. Award-winning, reliable, and always ready to help, our team loves keeping things simple and efficient.
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See what you could save with Everflow
4.7
Excellent
6K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Wish I could give zero stars.....
If I could give zero stars then I would. Everflow sorted out a contract with BIFFA for our care home bins but BIFFA clearly couldn't do the job and we ended up with a pile of unsanitary bags rotting in the driveway for weeks. We could not get hold of anybody to fix this issue. When eventually we took matters into our own hands we now have the issue that Everflow seem unable to organise collection of the now smelly huge industrial bins. Again, we are an elderly care home, and infection control and safety are major issues and yet Everflow still just can't get their act together to sort this out. This has been going on for over 6 months now and still no resolution.
April 10, 2026
Unprompted review
Reply from Everflow
Dear Josephine,
Sorry to read, that you experience has fallen short of what we aim to provide to our customers. We have passed your details onto our management team to review and make contact to find a resolution.
Kind regards,
The Everflow team
Lovely helpful lady
The lady was extremely helpful & very efficient. Nice to speak to someone too,not a machine. Very happy with the service.thank you.x
April 13, 2026
Reply from Everflow
Dear Mrs Taylor,
Thank you so much for your lovely feedback!
We’re really pleased to hear that our team member was extremely helpful and efficient, and that you enjoyed speaking to a real person. It’s great to know you were so happy with the service. If you ever need anything else, we’re always here to help.
Kind regards,
The Everflow team
Very good service and easy to speak.
April 9, 2026
Reply from Everflow
Dear Mr Dworczak,
Thank you for your feedback! We’re very pleased to hear that you received a great level of service and found us easy to speak to. If there’s anything else we can help with, please don’t hesitate to get in touch.
Kind regards,
The Everflow team
Great service
April 10, 2026
Reply from Everflow
Dear Joanna,
Thank you for taking the time to share your feedback!
We’re pleased to hear that you were happy with the service you received. Should you need any further assistance, please don’t hesitate to get in touch our team will be happy to help.
Kind regards,
The Everflow team
Friendly and helpful
April 10, 2026
Reply from Everflow
Dear Customer,
Thank you for your feedback! We’re really pleased to hear that you received great service. If there’s anything else we can help with, please don’t hesitate to get in touch.
Kind regards,
The Everflow team
Reply from Everflow
Dear Sal,
Thank you for your feedback!
We’re pleased to hear that your query was resolved quickly and efficiently. Should you need any further assistance, please don’t hesitate to get in touch, we’ll be happy to help.
Kind regards,
The Everflow team
Andy was really helpful
Andy was really helpful, very polite and understanding. He resolved my issue and kept me informed throughout the call
April 10, 2026
Unprompted review
Reply from Everflow
Dear Becky,
Thank you for taking the time to share your feedback!
We’re delighted to hear that Andy was really helpful, polite, and understanding, and that he was able to resolve your issue while keeping you informed throughout the call. Should you need any further assistance, please don’t hesitate to get in touch.
Kind regards,
The Everflow team
Whenever I have telephoned the staff…
Whenever I have telephoned the staff have always been helpful and pleasant to deal with.
April 8, 2026
Reply from Everflow
Dear Jo,
Thank you for your review!
We’re really happy to hear that whenever you’ve contacted us, our team has been helpful and pleasant to deal with. If you ever need any further assistance, please don’t hesitate to get in touch.
Kind regards,
The Everflow team
efficient knowledgeable and polite
April 10, 2026
Reply from Everflow
Dear John,
Thank you for your feedback!
We’re pleased to hear that you found our team to be efficient, knowledgeable, and polite. Should you need any further assistance, please don’t hesitate to get in touch.
Kind regards,
The Everflow team
Adella was fantastic
Adella was fantastic! They made my experience of connecting 16 accounts together easy.
Thank you!
April 10, 2026
Reply from Everflow
Dear Customer,
Thank you for your fantastic feedback!
We’re delighted to hear that Adella made the process of connecting your accounts straightforward and easy. We’ll be sure to pass on your kind comments. If you need any further assistance, please don’t hesitate to get in touch.
Kind regards,
The Everflow team
Reply from Everflow
Dear Jane,
Thank you for your feedback!
We’re pleased to hear that you found our service to be polite, helpful, and efficient. If you need any further assistance, please don’t hesitate to get in touch, our team will be happy to help.
Kind regards,
The Everflow team
Faith was both very personable and very…
Faith was both very personable and very helpful
April 8, 2026
Reply from Everflow
Dear Mike,
Thank you for your review!
We’re delighted to hear that Faith was both personable and very helpful during your experience. We’ll be sure to pass on your kind comments. If you need any further assistance, please don’t hesitate to get in touch.
Kind regards,
The Everflow team
very helpful
April 10, 2026
Reply from Everflow
Dear Customer,
Thank you for your review!
We're very pleased to read that our team have been helpful with your query. Please don't hesitate to let us know if we can help any further.
Kind regards,
The Everflow team
Spoke to Steven today from Everflow who…
Spoke to Steven today from Everflow who was very helpful and understanding .
April 9, 2026
Reply from Everflow
Dear Miss Slade,
Thank you for taking the time to leave this review!
We’re really pleased to hear that Steven was helpful and understanding during your conversation. We’ll be sure to pass on your kind words to him
If there’s anything else we can help with, please don’t hesitate to get in touch. Thanks again for choosing Everflow.
Kind regards,
The Everflow team
Reply from Everflow
Dear Naomi,
Thanks for your review!
We're very pleased to read that you have found us easy to talk to. Please don't hesitate to let us know if there is any further assistance we can offer.
Kind regards,
The Everflow team
helpful person who took the time to…
helpful person who took the time to check details and will review my query
April 9, 2026
Reply from Everflow
Dear Lynn,
Thanks for your review!
It's great to read that our advisor was helpful, and that your query is in hand being reviewed.
If you need any updates or should there be anything else we can help you with please let us know.
Kind regards,
The Everflow team
Vicky was very helpful
Vicky was very helpful, understanding and flexible towards our needs.
April 9, 2026
Reply from Everflow
Dear Customer,
Thank your for your review!
We're thrilled to read that Vicky was understanding and able to be flexible with resolving your issue. Please let us know if there is any further support we can offer.
Kind regards,
The Everflow team
Reply from Everflow
Dear Irene,
Thanks for your review!
It's wonderful to read that our advisor was a pleasure to work with, and provided excellent customer service. Please let us know if there is anything we can do for you in the future.
Kind regards,
The Everflow team
He listened and understood my situation
April 9, 2026
Reply from Everflow
Dear Kane & Mark,
Thanks for your review!
It's fantastic to know that our advisor listened and understood your situation. Should you need any further assistance please don't hesitate to let us know.
Kind regards,
The Everflow team
Everflow Customer Service are always helpful…
Everflow Customer Service are always very helpful when I need to contact them. They will look into the issue raised and respond to me when necessary.
April 8, 2026
Reply from Everflow
Dear Customer,
Thank you for your review!
We're very pleased to read that you have found the team consistently helpful when a query arises. if there us anything we can support you with in the future please let us know.
Kind regards,
The Everflow team
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