Everful Wholesale Reviews 

566
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 506 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service and helpful staff for their friendly and supportive approach. Many appreciate the high quality and wide variety of products, often described as stunning. The ordering process is frequently noted as easy, efficient, and includes good communication and well-packaged shipments. However, some customers noted issues with orders, including items being out of stock or not receiving the full order as expected. Instances of significant shipping delays and a lack of timely updates were also mentioned. A few people found customer support unresponsive in resolving these issues, and a small number expressed dissatisfaction with the quality of certain products, describing some items as not meeting expectations.

What people talk about most

Product

People report positive experiences with product quality, noting good quality and beautiful designs, with many... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the excellent and outstanding... See more

Order

Consumers generally express satisfaction with the ordering process, finding it easy and efficient, with many... See more

Staff

Clients share positive opinions on staff, with many reviewers praising the helpfulness and kindness of... See more

Quality

Reviewers highlight positive aspects of quality, with many customers consistently praising the good quality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

thank you so much for your kind words & just a caring heart, truly appreciate it, my grandfather was 93 years old & a pastor at that. there will be a lot of people in the seats & wanna make sure mos... See more

Company replied

Rated 5 out of 5 stars

I have had excellent experiences ordering from Everful Wholesale. I've placed three orders with the company and have been pleased with communication, shipping and product quality. Great customer servi... See more

Company replied

Rated 5 out of 5 stars

I just had a great experience with Everful and their associate Shannon V. ! She helped with finding my order and was very sweet to talk with! I will continue to do business with them because of her... See more

Rated 5 out of 5 stars

I have been ordering with Everful since the started. They are my go to for high end jewelry. My customers love the look and the price! Some styles I cannot keep in stock. My Cust Svc Rep Jessica is a... See more

Company replied


Company details

  1. Wholesaler

Written by the company

Our journey began in jewelry wholesale under the name Factory Price Jewelry. From the start, we had one mission: remove the wholesale middleman to make factory pricing accessible to all businesses. Over the years, we've expanded beyond jewelry. Now, the name Everful captures our broader vision: to provide an ever-flowing supply of factory-direct products that keep your business thriving.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

566 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(566)

552 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Today was my first login to Everful

Today was my first login to Everful. Had questions and chatted with Anya for a while. She was very helpful and polite, therefore, while waiting for a few questions to be resolved, I've chosen to sign up today. Looking forward to doing business with Everful very soon!

June 17, 2026
Unprompted review
Everful Wholesale logo

Reply from Everful Wholesale

Welcome to Everful, Sharon! We're glad your first interaction with our team was a positive one. We'll be sure to pass your feedback along to Anya, and we look forward to doing business with you soon.

Rated 5 out of 5 stars

Great company to do business with!

Everful has been a great company to purchase my inventory from. Their website is set up well and fairly easy to navigate. I have made 4 rather large purchases of jewelry from them in the last 4 months and have been very happy with my experience so far. Orders are sent from China to my location in Southern USA and have always arrived in good condition within 9 to 11 days. I have bookmarked them as one of my favorite wholesalers and intend to be ordering from them for a long time.

June 10, 2026
Unprompted review
Everful Wholesale logo

Reply from Everful Wholesale

Thank you for such a thoughtful review, Dave. Building long-term relationships with our customers is what we're all about, so it means a lot to hear we've earned a place among your favorite suppliers. We're excited to continue serving you in the future.

Rated 5 out of 5 stars

The customer service representative

The customer service representative, Harold M, was very helpful and efficient.

June 16, 2026
Unprompted review
Everful Wholesale logo

Reply from Everful Wholesale

Hi Yasmin! Thank you for taking the time to share your experience. We're glad Harold was able to assist you and make the process easy. We'll be sure to pass along your kind words, and we hope to help you again whenever you need us.

Rated 5 out of 5 stars

Very good support!

Very good support! Big thanks to Harold Mendoza for the amazing support.

June 15, 2026
Unprompted review
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Reply from Everful Wholesale

We appreciate your kind words. Harold will be happy to hear he made your experience a positive one. Thanks for choosing us, and we hope to assist you again soon.

Rated 4 out of 5 stars

Issue Resolved, But the Process Could Be Better

They sent me my order and some of the product was wrong. Not my entire order but a portion of it. I messaged them to ask about a replacement and they told me they sent the correct item. I brought up the invoice and showed that it was incorrect. They shifted to well the photo my have looked different than the product. Due to lighting and screen resolution.

I informed them that it is not accurate on the website at all they told me they would fix the listing to accurately represent the product. And offered me 10% off my next order.

So their answer was give is more money and we will cover the taxes even though we have $50 shipping cost across the board.

I asked them to simply a replace my product that I spent $200 on and they just tell me they sent the right product even after explaining they told the tech team to correct the image to accurately represent the item. So in my opinion don't purchase fro them unless you want to gamble your money on maybe receiving what you order.

**Updated Review**

I'm updating my review because Everful did ultimately make things right. After I was able to reach the appropriate person, they issued me a partial refund, and I appreciate them taking the time to resolve the issue.

My original concern was that a portion of my order did not match what was shown on the website. When I first reached out, I was told the correct item had been shipped. After I provided my invoice and explained the discrepancy, I was informed that the product listing would be updated so it more accurately represented the item. That gave me confidence that they recognized there was room for improvement.

I do wish the issue could have been resolved a little more smoothly from the beginning. Initially, I was offered a discount on a future purchase rather than a replacement for the incorrect item, and it took some persistence to reach a resolution.

That said, I appreciate that they ultimately stood behind their customer service and worked with me to resolve the problem. I hope the updated product listings help prevent the same confusion for future customers. I wouldn't hesitate to order again, but I would encourage buyers to double-check product details if they have any questions before purchasing.

June 13, 2026
Unprompted review
Everful Wholesale logo

Reply from Everful Wholesale

Hi Seth,

We're sorry to hear about your experience, and we want to be clear: that this is not the standard we hold ourselves to. Receiving a portion of your order incorrectly is frustrating.

We are reviewing your case internally and management will be in contact to work toward a resolution that reflects the partnership we aim to have with every customer.

Rated 5 out of 5 stars

I havent my products yes but I love the…

I havent my products yes but I love the customer service they provide. The representative Cess G is an absolute angel, she really helped me with my choices because im confused as hell and she is so patient with me and did not to up sale me anything and gave a so many suggestions with links I love it

June 15, 2026
Unprompted review
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Reply from Everful Wholesale

Thank you for such a thoughtful review! We're especially happy to hear that Cess took the time to help you explore your options without making you feel pressured. That's exactly the experience we want every customer to have. We hope you love the items you've chosen.

Rated 5 out of 5 stars

Jeffrey was very fast and very helpful

Jeffrey was very fast and very helpful! thnak you

June 15, 2026
Unprompted review
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Reply from Everful Wholesale

Thank you for taking the time to leave feedback, Stella. We're happy Jeffrey was able to point you in the right direction and make things easier for you.

Rated 5 out of 5 stars

I wanted to know more about a product…

I wanted to know more about a product and I did a live chat with Rosalie. She helped me with all my questions. Thank you so much for an excellent customer service.

June 15, 2026
Unprompted review
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Reply from Everful Wholesale

Thank you for the kind words. We're happy Rosalie could assist you and make your experience a positive one. We look forward to helping with any future questions you may have.

Rated 5 out of 5 stars

Moissanite purchases

A number of things made my experiance with Everful great. Their range and top quality of faceted Moissanite gemstones, their prices and discount opportunities, they provide proper size GRA certificates in elegant gold envelopes instead of cut down versions in a plastic sleeve that some other suppliers give, their tracking system is detailed and accurate, they take the time and care to package the certificates and moissanite with enough bubble wrap and cardboard that it minimises the risk of damage, they have been prompt to address any questions, which I believe they would also extend that to any concerns should any arise, but none have arised for me. Trust and reliability is key for me and based on my experience with Everful to date I'm happy to have Everful to be my ongoing go-to. I'd also like to extend my thanks to Leslie Li. Best regards, Aldo.

June 8, 2026
Unprompted review
Everful Wholesale logo

Reply from Everful Wholesale

Thank you, Aldo, for taking the time to share your experience in such detail. It's wonderful to hear that the care we put into our products, packaging, and service has made a difference. Your trust means everything to us, and we're honored to be considered your go-to supplier. We'll gladly pass your appreciation on to Leslie.

Rated 5 out of 5 stars

Customer service is top notch

Customer service is top notch. Wonder site with quality products. Replaces all my online buying options

June 14, 2026
Unprompted review
Everful Wholesale logo

Reply from Everful Wholesale

Thank you for such high praise. Knowing we've become your preferred source means a lot to us. We'll continue working hard to provide the quality and service you've come to expect.

Rated 5 out of 5 stars

Harold Mendoza was my chat assistant…

Harold Mendoza was my chat assistant and was very helpful leading me to the correct area to inquire about product. I do wish the site showed the packaging for our retail use. I look forward to trying out the product.

June 11, 2026
Unprompted review
Everful Wholesale logo

Reply from Everful Wholesale

We appreciate you sharing both your experience and your suggestion. We're happy Harold was able to help, and we'll certainly pass your comments about product packaging visibility to our team. We look forward to hearing what you think once your order arrives.

Rated 5 out of 5 stars

I have ordered 2 large orders from…

I have ordered 2 large orders from Everful Wholesale and have been very pleased. The jewelry I have received has been stunning. I believe my customers will be very happy, as I was. Shipping is free if $100 or more. Shipping takes a little time but nothing too excessive. Communication has been great.

June 8, 2026
Unprompted review
Everful Wholesale logo

Reply from Everful Wholesale

Thank you for your support and confidence in us. We're glad the jewelry, communication, and overall experience have earned your trust. We look forward to helping you source more beautiful pieces in the future.

Rated 5 out of 5 stars

very good service

very good service, answers are fast !waiting on my order and will definively be buying again

June 11, 2026
Unprompted review
Everful Wholesale logo

Reply from Everful Wholesale

We appreciate your feedback. It's great to hear you've found our team responsive and helpful. We hope your order arrives soon and exceeds your expectations.

Rated 5 out of 5 stars

By far my favorite wholesaler website

By far my favorite wholesaler website. I will be using again in the future.

June 10, 2026
Unprompted review
Everful Wholesale logo

Reply from Everful Wholesale

Wow! Thank you for such a compliment, Mochi. Knowing we've become your favorite wholesaler means a lot to our team. We look forward to being part of your future orders.

Rated 5 out of 5 stars

The agent responded within 10 minutes…

The agent responded within 10 minutes of my request and provided exactly what I was looking for.

June 10, 2026
Unprompted review
Everful Wholesale logo

Reply from Everful Wholesale

Thank you for sharing your experience, Brenda. We're glad we could get you the information you needed without keeping you waiting. We appreciate the opportunity to assist and look forward to helping you again whenever you need us.

Rated 5 out of 5 stars

Great items and wonderful pricing.

April 14, 2026
Unprompted review
Everful Wholesale logo

Reply from Everful Wholesale

Hi there, Beth! Thanks so much for your support We're happy to hear you enjoyed your purchase and found great value in it. Looking forward to serving you again soon.

Rated 5 out of 5 stars

Not disappointed!

I took a chance on ordering with Everful as they are a relatively new wholesaler (after being under previous ownership). I have not been disappointed and an a repeat customer. The website is user friendly and there is full transparency. Very easy to see all information. I have had a couple of issues with item quality but they have been resolved immediately. 24 hour customer service available and very responsive to messages. Great comms and kept up to date. Having said that though, my one criticism is that once shipments arrive in the UK there are no tracking updates and am unable to see their whereabouts or when delivery will will take place. They just turn up.....

June 9, 2026
Unprompted review
Everful Wholesale logo

Reply from Everful Wholesale

Hi there! We truly appreciate your continued trust and support. While our name has changed, we're still the same company with the same team and commitment to customer care—we've simply grown to offer much more than jewelry.

Thank you as well for sharing your experience with our website, communication, and support team. Your comments about UK tracking are valuable, and we'll continue working on improving that part of the customer experience. We look forward to being part of your business journey moving forward.

Rated 5 out of 5 stars

Great prices with good quality…

Great prices with good quality products. I really liked everything that I bought from Everful

May 3, 2026
Unprompted review
Everful Wholesale logo

Reply from Everful Wholesale

Hello Shruti! We really appreciate your feedback. It's great to know your order met your expectations and that you enjoyed your purchase. We look forward to helping you discover even more products you'll love in the future.

Rated 5 out of 5 stars

Great customer service!

While I haven't received my product yet, I would like to speak to the experience I had with ordering. Firstly, I EASILY ordered affordable stainless steel engraved spoons for my mother's Celebration of Life ice cream party. They were perfect and had the exact quote she used already available (Love you more!). When I realized I needed more spoons, I immediately reached out to update my order. They offered their condolences AND promptly sent me the link to add more spoons to my order. The price was more than fair and their customer service made me feel valued. I will return for more products for my business in the near future! Thank you for a great experience, Everful Wholesale!

June 9, 2026
Unprompted review
Everful Wholesale logo

Reply from Everful Wholesale

Hi Rachel! Thank you for your kind words and for trusting us with such a meaningful order. We're honored to have played a small part in celebrating your mother's life, and we're glad our team could assist you quickly when you needed additional spoons. Your feedback means a lot to us, and we look forward to supporting both your personal and business needs in the future.

Rated 5 out of 5 stars

Lovely order

Very helpful, with any queries I had. Good contact regarding delivery. Everything packed really well. Beautiful order. Rhinestone bag was amazing. The jewellery is exceptional. Would recommend without hesitation. Also, I love the free shipping on many items.

May 23, 2026
Unprompted review
Everful Wholesale logo

Reply from Everful Wholesale

Hi Lynette! Thank you for taking the time to share your experience. We're so glad you loved your order and that our team could assist you along the way. We can't wait to help with your next purchase.

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