Evergreen Eléctrica Reviews 139

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and professional demeanor, making every interaction pleasant and productive. The service provided is frequently highlighted as excellent, with many people appreciating the personalized and efficient approach. Reviewers are particularly impressed with the quick response times and the smooth, hassle-free process of setting up or switching services. Consumers often mention the ease of contact and the clear, detailed explanations provided, which contribute to a positive overall experience. Many people also note that their issues are resolved quickly and efficiently, and they value the ability to communicate in English.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Service

Customers consistently note positive experiences with service. Many reviewers highlight the ease and speed of... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the helpfulness and... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the quick and efficient service.... See more

Customer communications

Reviewers mention positive feedback about contact. Customers appreciate the quick and easy communication,... See more

Based on these reviews

Rated 5 out of 5 stars

We used Evergreen Electrica to upgrade the electric load with Iberdrola in our property to handle increased load. Tracey handled the whole process and was excellent from start to finish. She was... See more

Company replied

Rated 5 out of 5 stars

I recently switched from Endesa, as the bills were ridiculous and attempting to get any help from their customer service was impossible. I contacted Evergreen and immediately was assisted by Margarit... See more

Company replied

Rated 5 out of 5 stars

I would just like to thank Tracy for making our switchover seamlessly easy and simple...I would certainly recommend Evergreen-Electrica for your utility requirements...Well done Tracy and team you def... See more

Company replied

Rated 5 out of 5 stars

The Agent for evergreen, Tracey was very considerate and helpful especially for likes of me that struggles with online modern technology. She guided me through everything and it was quite simple and s... See more

Company replied


Company details

  1. Electric Utility Company

Written by the company

Con más de 10 años de experiencia en el sector, somos una comercializadora eléctrica comprometida en mejorar constantemente nuestros servicios para satisfacer las necesidades de nuestros clientes en su propio idioma. Además, nos preocupamos por el medio ambiente y ofrecemos opciones para una energía más limpia y eficiente, como instalación de placas solares, baterías virtuales y puntos de recarga para vehículos eléctricos. // With more than 10 years of experience in the sector, Evergreen Electrica is an electricity supplier who are committed to constantly improving our services, to meet our customers' needs, in their own language. In addition, we care about the environment and offer options for cleaner and more efficient energy, such as, the installation of solar panels, virtual batteries and charging points for electric vehicles.


Contact info

4.9

Excellent

TrustScore 5 out of 5

139 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

We are non residents of Spain and…

We are non residents of Spain and arrived at our apt with no electricity we contacted evergreen to switch to them (we were with Endesa so I will say no more) I cannot believe how quick and easy it was to change over and was back on within a day of signing the contract

We spoke with Tracey who spoke English which was so helpful for us and she could not have been more helpful. Would highly recommend this company and wish I had used them from the day we bought our apartment.

April 6, 2026
Unprompted review
Evergreen Eléctrica logo

Reply from Evergreen Eléctrica

Sara. thank you so much for your wonderful review. We’re delighted we could get the electricity switched over so quickly and make the whole process smooth and stress-free for you.

It’s especially lovely to hear that Tracey was so helpful and that being able to speak in English made such a difference. We’ll be sure to pass on your kind words to her.

We truly appreciate your recommendation and are so pleased to have been able to help. Thank you for choosing Evergreen.🌿

Rated 5 out of 5 stars

Best service ever :)

The service and its ease and friendliness were on a very high level. And Magarita made the transaction very easy and smooth.

March 20, 2026
Unprompted review
Evergreen Eléctrica logo

Reply from Evergreen Eléctrica

Thank you so much for your kind words! 😊
We’re delighted to hear that the whole process felt easy and friendly, and that Margarita helped make everything smooth from start to finish. We truly appreciate your trust in Evergreen. 💚

Rated 4 out of 5 stars

Reasonable price and honest company

Unfortunately I reviewed the company before I was furnished with how many kw I used for the month which is unfair to Evergreen for that I apologise for the negative review, but please consider that I had no knowledge of my tariff was variable until afterwards and the timetable of various tariffs times during the day/week is quite difficult to get my head around it. Anyway very reasonable tariff compared to Endesa also excellent customer service very quick response 👍

March 24, 2026
Unprompted review
Evergreen Eléctrica logo

Reply from Evergreen Eléctrica

Thank you very much for your updated review Hani. We truly appreciate you taking the time to clarify your experience.

We completely understand that electricity tariffs and time periods can be confusing at first, and we are always here to help explain everything as clearly as possible.

We are very pleased to hear that you are happy with both our pricing and customer service. Your feedback means a lot to us.

We will also make sure to pass your message on to Marga, she will be happy to know that she was able to assist you and resolve your queries.

Please remember that we are always here if you need any further assistance. 🌿💡

Evergreen Eléctrica

Rated 5 out of 5 stars

Change of electrical provider

Tracey made the transition from our old electricity supplier to Evergreen Eléctrica completely seamless we were very impressed with the service Tracey provided and would have no hesitation in recommending her

February 13, 2026
Unprompted review
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Reply from Evergreen Eléctrica

Thank you very much for your kind feedback Dayel! We are so pleased to hear that Tracey made the switch smooth and hassle-free for you.

Your recommendation truly means a lot to us, and we are glad we could make the process such a positive experience. We are always here if you need anything in the future.

Rated 5 out of 5 stars

Evergreen are the best company with the best staff.

We recently had an urgent problem which needed dealing with and, as always, Tracey was unbelievably helpful in assisting us to solve our problem without any question.

We have always found Evergreen´s staff great people to deal with and would never hesitate to recommend this company to anyone wishing to switch from other electricity suppliers.

March 16, 2026
Unprompted review
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Reply from Evergreen Eléctrica

Nicholas, thank you very much for your kind review! We are delighted to hear that Tracey was able to assist you so effectively during an urgent situation.

It means a lot to know that you value our team and would recommend us to others. Please remember that we are always here whenever you need any assistance.

Evergreen Eléctrica

Rated 5 out of 5 stars

Switch to Evergreen Electrica.

After several years of poor customer service from Endessa we decided to look at other electrical supplier options.
We researched several alternatives, but our experience with Evergreen provided by TRACEY was head and shoulder above anyone else. Consequently we now use Evergreen for electrical supply. Thank you Tracey.!.

February 18, 2026
Unprompted review
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Reply from Evergreen Eléctrica

Hello Ingela, thank you very much for your kind review! We are delighted to hear that your experience with Tracey stood out and helped you decide to switch to Evergreen.

We truly appreciate your trust and hope to continue providing you with the level of service you deserve.

We are always here if you need any assistance.

Rated 5 out of 5 stars

TRACEY WAS MOST HELPFUL IN HELPING…

TRACEY WAS MOST HELPFUL IN HELPING SOLVE THE PROBLEM

February 16, 2026
Unprompted review
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Reply from Evergreen Eléctrica

Peter, thank you very much for your review! We are delighted to hear that Tracey was able to help resolve the issue. We truly appreciate your feedback and your trust in Evergreen. We are here if you ever need us again.

Rated 5 out of 5 stars

Tracey was very professional

Tracey was very professional and seamlessly transferred my account. Looking forward to a great relationship with Evergreen.

February 24, 2026
Unprompted review
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Reply from Evergreen Eléctrica

Robert, thank you very much for your kind review! We are delighted to hear that Tracey made the transfer smooth and seamless. We hope to build a long and positive relationship with you at Evergreen.

Rated 5 out of 5 stars

Customer service second to none English…

Customer service second to none English speaking, prompt service and replies, best thing I have done change utilities to Evergreen
Tracey provided an excellent service.

March 3, 2026
Unprompted review
Evergreen Eléctrica logo

Reply from Evergreen Eléctrica

Thank you very much for your wonderful feedback! We are delighted to hear that you had such a positive experience and that Tracey was able to assist you with prompt and professional service. We truly hope to build a long and lasting relationship with you at Evergreen.

Rated 5 out of 5 stars

Good service in English!

Very easy to switch and a nice little incentive too

February 11, 2026
Unprompted review
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Reply from Evergreen Eléctrica

Thank you very much for your review! We are pleased to hear that the switch was easy. We truly value your trust in Evergreen.

Rated 5 out of 5 stars

Change over

Margarita was so helpful from the first inquiry in being very clear on what to do, which was a very easy process the only thing I had to do was sign the contract over email, the full process took two days and Everything is done with no hassle, which makes a nice change. Thank you for you help margarita

February 23, 2026
Unprompted review
Evergreen Eléctrica logo

Reply from Evergreen Eléctrica

Thank you very much Ros for your lovely feedback! We are delighted to hear that Margarita made the process so clear and straightforward, and that everything was completed so quickly and smoothly.

We truly appreciate your kind words and your trust in Evergreen.

Rated 5 out of 5 stars

Thank you Margarita!

Margarita has been great so helpful and good response time , her customer service is fantastic

February 27, 2026
Unprompted review
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Reply from Evergreen Eléctrica

Thank you very much for your kind words Gary! We are delighted to hear that Margarita was so helpful and responsive. We truly appreciate your feedback and your trust in Evergreen.

Rated 5 out of 5 stars

Easy Switch to Evergreen.

I made the switch to Evergreen in February which was completed in less than 10 days and without any problems from Start to finish By Tracey.
I would certainly recommend switching to Evergreen as they are cheaper then my previous supplier Iberdrola..Thanks Tracey.

February 11, 2026
Unprompted review
Evergreen Eléctrica logo

Reply from Evergreen Eléctrica

Michael, thank you very much for your kind review! We are delighted to hear that the switch was completed quickly and smoothly, and that Tracey was able to support you from start to finish.

We truly appreciate your recommendation and your trust in Evergreen.

Rated 5 out of 5 stars

Amazing

Amazing, Tracy guided us every step of the way and even arranged a referral discount for our other 3 contracts with Evergreen Electrica.

February 23, 2026
Unprompted review
Evergreen Eléctrica logo

Reply from Evergreen Eléctrica

Thank you for your wonderful feedback James! We are so pleased to hear that Tracey guided you through the process. We truly appreciate your trust in Evergreen.

Rated 5 out of 5 stars

Lorena is incredible helpfull

Lorena is incredible helpfull. She is an example for good and fast customer service.

February 17, 2026
Unprompted review
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Reply from Evergreen Eléctrica

Thank you very much for your kind words! We are delighted to hear that Lorena was so helpful. We truly appreciate your feedback and are always here if you need anything. Evergreen Eléctrica Team

Rated 5 out of 5 stars

My experience with Evergreen staff has…

My experience with Evergreen staff has been excellent they have provided me with all the information I have needed.i have been dealing with Tracey and she has been very friendly and professional in fact I wouldn’t have switched if it wasn’t for her help.
Trevor Debnam

January 2, 2026
Unprompted review
Evergreen Eléctrica logo

Reply from Evergreen Eléctrica

Thank you so much for your kind words Trevor! We are truly pleased to hear that you had such a positive experience with our team. Tracey will be especially happy to know that her support made a real difference.

Welcome to Evergreen, and please do not hesitate to reach out if you ever need anything - we are always here to help!
The Evergreen Team

Rated 5 out of 5 stars

Evergreen electricity

Margarita was helpful and informative was honest about how they could help us and Very friendly

December 3, 2025
Unprompted review
Evergreen Eléctrica logo

Reply from Evergreen Eléctrica

Thank you for your kind words Jayne! We're glad Margarita could assist you with honesty and friendliness. We're always here if you need anything!

Rated 5 out of 5 stars

Excellent service

Margarita gave me valuable information and very patiently waited until I was ready to subscribe. Not pushy at all. Highly recommended.

December 23, 2025
Unprompted review
Evergreen Eléctrica logo

Reply from Evergreen Eléctrica

Thank you so much for your lovely feedback! We’re happy to hear Margarita made you feel comfortable and informed throughout the process. Welcome aboard, we're excited to have you with us!

Rated 5 out of 5 stars

Good experience , had good experience and very helpful Marga…

I had a big help from Marga she has been amazing.She has been helping explaining in details the benefits of joining Evergreen electrica.Very pleased 👍👍👍 Many thanks Maddalena

December 30, 2025
Unprompted review
Evergreen Eléctrica logo

Reply from Evergreen Eléctrica

Thank you, Maddalena! We’re so pleased to hear that Marga was such a great help and took the time to explain everything clearly. It’s a pleasure to have you with us, welcome to Evergreen Eléctrica! 🌿

Rated 5 out of 5 stars

A pleasure to deal with

A smooth and easy transfer completed, Tracey has been very helpful throughout the process, many thanks.

December 23, 2025
Unprompted review
Evergreen Eléctrica logo

Reply from Evergreen Eléctrica

Thank you for your feedback! We're glad to hear the transfer went smoothly and that Tracey was there to support you every step of the way. We're always here if you need us!

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