Everyone Does It Reviews 

dispatch communication could be a bit better but delivery reference provided 👍

Missed the days when you could order the good spice and salvia from here. Eff parliament! Got some good products here in the past

Ordered a mighty got it in 10 days which is actually 5 since ups and fedex don't deliver weekends. Excellent product and Namaste was easy to deal with. They sent many communications as to the status of my order which I like.AAA+ all the way

This company has the worst customer service I’ve ever had. They sent me a defective product that never worked from the moment I opened the box. I reached out to customer service to get return information so I could ship it back. I got the runaround for 3 solid weeks, back and forth emails until finally after 3 weeks of the customer service agent stating that I would be able to get a full refund, I was then told that they would not accept a refund and that I needed to contact the manufacturer of the product instead. What a circus Namaste is. Very unethical and dishonest company. I suggest you go elsewhere for your needs and avoid them at all costs.

Hi!! Returned a vape and I'm worried it's not going to get returned as I can't find the original website!! Any help? Sorry for the 3 stars, I'm just a bit confused:)

Do not use Namaste Vapes.

I ordered 'The Mighty' on their April Fools' sale.

They sure made a fool out of me.

They sent out a text message saying that the delivery was going out and that I could reschedule it by clicking on the link, so I did.

I went through the process and was notified "delivery reschedule successful". So, I went back to trying to recover from the trauma I had been sustaining.

Then, when I returned to my address and waited the two days for the delivery to come through, for the rescheduled date, and it did not come through...

I checked my emails and found that they had delivered it on the original date anyway.

No signing, despite it being a 'Signed for' delivery.

They must have dropped it at the door and then scarpered.

In that time, it must have got stolen, before I got back.

I hadn't been notified by text, the original communication method, that they had delivered.

I contacted Namaste and informed them of what had gone on.

They told me, 'not our problem, our delivery partner DX is responsible for deliveries'.

I was stunned. I ordered through them, trusted them with my money, and now my thing was gone, they were telling me, 'Go bug these guys instead'.

So, I went and bugged them, DX, and they were exactly the same. They refused responsibility, stating that:

1. "reschedules don't work for deliveries that are already out"
I rebutted that their system told me "reschedule successful"
They responded, "Yes, it's not your fault our system did that, but reschedules don't work for deliveries that are already out".

2. "everyone knows that during these covid times there are no signings for delivery"
Really?? I didn't know that. Your system didn't know that. Else it would have notified me. It didn't.

I lost it at this point.

DX was as good as the thieves at this point.

Then, I went down their report route, and had their driver FALSIFY EVIDENCE!

A photo was uploaded of the reception of the halls I was residing in. I spoke to the receptionist who told me that the DX driver came in on the day that photo was given as evidence and asked for his name, which he then gave to the DX system.

I told DX about this and they didn't respond.

DISGUSTING.

I told Namaste about this, and they said "not our problem".

DISGUSTING.

Do not use either of these companies.

They will lie.

They will steal.

They will blame you for their failings.

This has got to be one of the most serious and proffesional shops I have ever encountered. Very helpful support and kind & great people, top notch quality products and great prices. You really can trust this shop, if you want to buy a vape, do this at this site!
Highly recommended!

Well I ordered a Storz & Bickel, Mighty on Sunday night.
It's Wednesday and it's here already. Great service. And love the product. Great tasting and does exactly what it says on the box. 😁

The best website I have been too fast shipping good communication 👏 God job guys

Excellent customer service from Tatjana, Best site In the UK for your Glass Essentials!
Cheers guys.

This is the worst company to order from and deal with. They sent me a vape that doesn’t work. Then the whole process of finding help through customer service was a nightmare. It took them literally at least a week to respond to every email and when they finally did respond they weren’t helpful at all. I’m still waiting for a response on how to send it back. This is the most bogus company I’ve ever dealt with. Never again. A complete disappointment.

Payed for next day delivery. It wasn't even shipped till the day after. Now the delivery company gave me 8am to 6pm signed delivery window for today I stayed in the house working from home in the lounge nobody ever knocked now they are stating they will redelivery Monday so I have payed 10 pounds for 6 day delivery if it even arrives then which I highly doubt..... Tried to contact namaste and DX delivery to no avail AVOID this company like the plague there a plenty others that offer similar prices so why bother with jokers.....

Something's gone wrong with this business. They used to be brilliant but on my latest order I got a really obvious phishing email claiming to be from their support team. Tried to phone, phone not answering. Tried to email, emails bounced back as no such address. Because it looked like they'd been hacked and someone had all my details, I notified my bank who had to re-issue my card with a new number. I don't trust this company anymore.

Really good customer service! Really good prices! Will buy more stuff there!
/Toni

I've previously ordered from EDIT and had no issues so I ignored the recent negative reviews and went ahead with a new order.

I did have an issue with the tracking number not working, but it was delivered promptly (especially considering Easter weekend), well packaged, and with zero other issues.

I also had a quick chat with their customer service to let them know about the tracking number not working and they got back to me almost immediately saying they're looking into it. They also mentioned that a lot of the bad reviews are for an American site of a similar name - based on my multiple orders with them, this is the only thing that makes sense.

Don't let the negative reviews stop you from using EDIT, they're fantastic.

honestly they are even better than Apple support (IMO). I bought several different Davinci devices and they never let me down with any kind of problem!

- 100% refund for faulty devices
- Brexit/UK/EU problems solved by them immediately
- fast delivery
- correct and helpful support

I RECOMMEND IT FOR EVERYONE, also outside from the UK!

I have used Namaste for about a year now and cannot fault them, the staff are very very helpful, the products are top quality and delivery next day. There is a wide range of products available. Would not hesitate to recommend this company.

Hi all, would like to leave great feedback for the customer service I received from "Everyone does it". Purchased an item that was damaged in transit, emailed customer services and they replied next morning and new item was with me the following day. Very satisfied customer. Many thanks.

They replied to my query within 30 minutes (business day) and replaced a faulty item for free that arrived within 2 days.

The products I ordered were affordable but excellent quality. Their 2 Part Small Pocket Grinder (wolf motif) is just excellent, it grinds so smoothly with almost zero resistance which is very beneficial for me as I suffer from chronic pain.

Do not even waste your time or money on this company. Purchased a vape on 03/02/2021. Received an email stating my order had been dispatched on 03/02/2021, a tracking number was given and DPD states the order had been placed but they have not received a parcel. I have sent a number of emails, I called and spoke to someone they promised to call me back after speaking to the warehouse. Guess what! They never called me back. Trying to contact them is a nightmare as you always have to leave a message and guess what! No one ever calls back. Stay well away from this company. Quick enough to take your money but now I am having to go through the bank to claw back the money! AVOID THIS COMPANY!