Everypaw Reviews 1,371

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 328 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, noting the ease and efficiency of the claims process. Many people appreciate the quick payout of claims, often within days, and the straightforward online portal for submissions. The company is often praised for providing peace of mind and for its supportive customer service team. However, some customers expressed dissatisfaction with significant premium increases upon renewal, even without making claims, or after only one claim. A few people also mentioned issues with logging in or with the company's policy regarding older pets, specifically concerning coverage for cremation or certain conditions.

What people talk about most

Claim

People report ambiguous experiences with claim. Many reviewers found the claims process easy, quick, and... See more

Service

Clients share positive opinions on service, with many praising the efficiency and ease of the process, from... See more

Price

Reviewers highlight ambiguous aspects of price. While some customers found the prices competitive and... See more

User experience

Users describe positive interactions with user experience, highlighting the straightforward and... See more

Payment

Customers had ambiguous experiences with payment. Many reviewers praised the quick and easy claim process,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Everypaw is a fantastic company, hence why i took them on to become my pet's Insurance. The Only draw back is that when you set up the account as i did. This didn't allow acces directly to look and ch... See more

Company replied

Rated 5 out of 5 stars

Every Paw have been fantastic. It's bad enough when your loved family pet is poorly, but knowing your pet insurance are there supporting you all the way is one less worry. Their prompt settlement for... See more

Company replied

Rated 5 out of 5 stars

Everypaw have been absolutely brilliant! I’ve had to make two separate claims recently and both were handled so quickly and efficiently. The money was in my account before I even had a chance to worry... See more

Company replied

Rated 5 out of 5 stars

My old provider increased the renewal considerably, after being with them for years. I shopped around and looked for quotes, "Everypaw" came up best for my circumstances. They gave great explanation o... See more

Company replied


Company details

  1. Pet Insurance Company

About Everypaw

Written by the company

Here at Everypaw, we love your pet almost as much as you do, and their health and happiness mean the world to us. Every day with those paws is precious, so for you to enjoy the cuddles, we want our insurance to give you peace of mind.

We're not just about covering vet bills; every policy comes with a whole range of additional benefits. The Pet Portal makes policy management easy with our online claims service. And our Petcall service gives you unlimited access to our RCVS-qualified vet team over the phone, live chat or video call.

So if you ever feel a bit 'for pet's sake', know Everypaw will be there for you and your pet when you need it most.

Visit our site

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 5 out of 5 stars

Really quick and easy to get insurance

Really quick and easy to get insurance, good prices many thanks

November 6, 2025
Everypaw logo

Reply from Everypaw

Good morning Rebecca, thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to our Everypaw family. Many thanks, the Everypaw Team.

Rated 5 out of 5 stars

Definitely recommend! No hassles!

We had to use Everypaw for quite a significant claim recently. Our dog suffered a sudden injury with his spine.
She needs X-rays and an MRI, totalling a fair few pounds (as you can imagine)
The claim form was super easy to fill in. No difficult of awkward questions.
The claim was quick, easy and paid out within a week.
Would definitely recommend!

October 17, 2025
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Reply from Everypaw

Hi Sarah, we’re glad we have been able to help you while your dog receives treatment. We wish them the best and hope they make a speedy recovery. Many thanks, the Everypaw Team.

Rated 5 out of 5 stars

Excellent service would definitely recommend

I have pet insurance for my cat and dog with Every Paw and have recently claimed for the first time for my dog. The claim was so easy to do online and the money was paid back to myself very quickly. I added to the claim on each occasion I visited the vets as this was the best way for me. Thank you for your quick and effective service.

October 17, 2025
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Reply from Everypaw

Good Morning Zoe. We’re glad we have been able to help you while your pet receives treatment. We wish them the best and hope they make a speedy recovery. Many thanks, the Everypaw Team.

Rated 5 out of 5 stars

I had given up on finding a pet…

I had given up on finding a pet insurance for older dogs until I found Everypaw. The process from start to finish online was very easy. I am hoping that my experience is equally good.

November 3, 2025
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Reply from Everypaw

Good Morning Gillian, thank you for your feedback! We are so happy we could help you and we welcome you and your dog to the Everypaw Family. Many thanks, the Everypaw Team.

Rated 5 out of 5 stars

Easy to find the policy that satisfied my needs

Easy to find the policy that satisfied my needs. Flexible offers. Flexible pricing. Easy to set up.

October 14, 2025
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Reply from Everypaw

Thank you for your positive feedback Roger. We are so happy to welcome you and your pet to the Everypaw Family. Many thanks, the Everypaw Team.

Rated 5 out of 5 stars

Very competitive prices…

I have just taken out pet insurance for my three pets. The prices they offer are very competitive and it was very easy to set up. There's add ice on their portal also. I can't really say anymore at the moment because, my gang are thankfully free from illnesses.

October 14, 2025
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Reply from Everypaw

Good Morning Carole, thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pets to our Everypaw family. Many thanks, the Everypaw Team.

Rated 1 out of 5 stars

Avoid!!!!

Horrible company!! They trying to find anything to declined your claims, avoid really !!

November 6, 2025
Unprompted review
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Reply from Everypaw

We are sorry to hear about your dissatisfaction Katarzyna. If you did wish to discuss the circumstances surrounding your claim in more detail, our Customer Service Team would be more than happy to assist you and can be reached on: 0344 543 1050. Please note we are available Monday-Friday 8.30am - 6pm. Many thanks, The Everypaw Team.

Rated 4 out of 5 stars
Everypaw logo

Reply from Everypaw

Good Morning John, Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to our Everypaw family.

Rated 5 out of 5 stars

Was quick and easy to subscribe and…

Was quick and easy to subscribe and alot cheaper than other companies

October 23, 2025
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Reply from Everypaw

Good Morning Tracy, Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to our Everypaw family.

Rated 5 out of 5 stars

Great companyBeing a new customer to Everypaw ,i…

Being a new customer to Everypaw ,i find that my dog became unwell , the vet advised scans and si on . I contact the insurance and they was fantastic . They dealt directly with the vet so didnt need to worry about costs. They covered all the vets bills . I would highly recommend them to anyone .

August 3, 2025
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Reply from Everypaw

Thank you Stephen for your lovely comments about the customer service you’ve received from us. We’re delighted we’ve been able to help you.

Rated 4 out of 5 stars
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Reply from Everypaw

Good Afternoon Melanie, Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to our Everypaw family.

Rated 5 out of 5 stars

Everypaw for Every Animal

Everypaw insurance was extremely easy to apply for and one of the most competitive policy I've seen. Took me only about 10 minutes to fill in the form for my two dogs, and it was very uncomplicated.

October 3, 2025
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Reply from Everypaw

Good Afternoon Mrs Gorman, Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to our Everypaw family.

Rated 5 out of 5 stars

Prompt and easy

It was unfortunate that we had to make a major claim shortly after taking out insurance with Everypaw, but their handling of our claim and the speed of service made it an easy experience at an otherwise difficult time.

August 27, 2025
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Reply from Everypaw

Thank you Lyla for leaving your positive feedback of Everypaw, we're so happy we could help! Sorry to hear that your pet had been unwell. We hope they are feeling much better now and back up and running around.

Rated 5 out of 5 stars

Very easy to buy the insurance with…

Very easy to buy the insurance with terms and conditions made clear. Good price, too.

October 2, 2025
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Reply from Everypaw

Good Morning Jackie, Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to our Everypaw family.

Rated 4 out of 5 stars

Deducting a star due to unjustified (IMO) increased cost.

My experience with Everypaw has so far been reasonably positive. In my previous review I had given 3 stars as I cannot see why people give high scores simply because it was easy to get insured; of course it will be, its 'sales'. However I had been pleased that they appeared 'transparent' and honest in my case at least. It had been said that if I made a claim my premium would likely double. I did have to claim on a suspected, not confirmed condition and so my premium did double. There has not been a reoccurrence of this possible condition, nor any other and so I have not had to make any claim in the previous insured period, however my premium had now increased by a smidgin over 50%. All insurance companies have their standard reasons for this and some that are laughable. My claims were dealt with quite smoothly but the cost will make me look elsewhere, pre-condition or not.

October 29, 2025
Unprompted review
Everypaw logo

Reply from Everypaw

If you did wish to discuss the circumstances surrounding your renewal quote in more detail, our Customer Service Team would be more than happy to assist you and can be reached on: 0344 543 1009. Please note we are available Monday-Friday 8.30am - 6pm. Many thanks, The Everypaw Team.

Rated 1 out of 5 stars

Bunch of thieves

My daughter had her lab insuref for 11yrs with this useless bunch with £2000 pounds cover but only £500per condition.when her dog collapsed and had to be put down at a cost of£601 was payed out only £330 because the dog was over 8 yrs old avoid this bunch of bandits at all costs

September 12, 2025
Unprompted review
Everypaw logo

Reply from Everypaw

If you did wish to discuss the circumstances surrounding the claim in more detail, our Claims Team would be more than happy to assist you and can be reached on: 0344 543 1009. Please note we are available Monday-Friday 8.30am - 6pm. Many thanks, The Everypaw Team.

Rated 1 out of 5 stars

Worked well for the first 2yrs on a…

Worked well for the first 2yrs on a lifetime policy. Then the price jumped nearly 50%.
We had no claims in the previous year, and they gave an explanation of rising prices. I said I would have to leave, but they warn you that you will not be covered for pre-existing conditions. My dog has none. Their exact policy price online was cheaper than my last year's price.
So for me I would say be careful. Looks good at first but then the hike the charges up and up.

October 27, 2025
Unprompted review
Everypaw logo

Reply from Everypaw

If you did wish to discuss the circumstances surrounding your renewal in more detail, our Customer Service Team would be more than happy to assist you and can be reached on: 0344 543 1009. Please note we are available Monday-Friday 8.30am - 6pm. Many thanks, The Everypaw Team

Rated 5 out of 5 stars

So far so good…ask me after I make a…

So far so good…ask me after I make a claim….,!

October 22, 2025
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Reply from Everypaw

Good Morning Brian, Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to our Everypaw family.

Rated 5 out of 5 stars

Wonderful customer service

Wonderful customer service, warm and compassionate and clear in explaining what next steps will be .

February 18, 2025
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Reply from Everypaw

We are so pleased that you have received excellent service from us Sarina; we love hearing from our Everypaw customers.

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