Doesn’t even deserve a 1 it’s a minus Ordered 2 koalas for our brand new SEN space with school CHARITY money!!! Took the money , chased untold times and as soon as ask for a refund they stop com... See more
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The noise is so loud and creepy
The noise is so loud and creepy, if there was a function to turn off the noise that would be good, but definate scam company
Received after 3 weeks fake on cloud
Received after 3 weeks fake on cloud. Plus wrong size for kids and colour. Reported to bank. Money back already.
SCAM
SCAM - they send Fake products. ordered OnCloud and got deep fakes. Besides they operate same scam through different websites Runionoutlet.com, Elvorashop.uk, elvora-shop.com
AVOID
AVOID
Placed an order a month ago.
Haven’t heard anything since.
I’ve sent 5 emails & not had a reply.
Seems to be a total scam.
Will now contact my bank to see if they can help to get my money back.
Biggest scam ever
Biggest scam ever . No updates , no package updates and if you write email they never answer.
AWFUL
Never received item ordered in May promised a refund since September still nothing..disgraceful don't buy
Cheap Chinese copies
Ordered on cloud Cloudpulse pro trainers. What arrived 3 weeks later were cheap copies of wrong model, colour & size. They couldn't of got it more wrong if they tried! 🤣 Luckily I paid with paypal & recieved a refund.
Total scam
Total scam - counterfeit items. No response from the company when tracking the item and now received the trainers which cost £70 and not a genuine item. No response now I asked for a refund . Avoid - if it seems too good to be true it probably isn’t ….
Scam Chinese goods from Elvora.
Ordered on trainers. What came was so poor quality fakes it was dangerous to wear them. They use pictures from the official on website. All faked in China. Why are Amazon & the rest giving them the opportunity to rip people off. People with very little money will be buying them for there children for Christmas & the children will be in tears when they realise they are not like there friends proper on shoes. These scammers are heartless.
Just been scammed
Just been scammed, I ordered a pair of ON Trainers, looked genuine on the Elvora website, but the shoes delivered were cheap fake imitations of very poor quality, & from a copy company in China.
Warning to others don’t take a risk.! I should have known TikTok deal selling price only £70.. but the site & picture looked absolutely ok
I ordered two Kolas on June 29th
I ordered two Kolas on June 29th. They took my money on 3rd July still waiting. Ive had plenty of emails from Jan in the last one I asked for a refund. I'm still waiting and they are not answering my emails any more.
This a scam. Don't touch them with a barge pole
Never delivered, never refunded
I ordered my Koala 11/06/25 and here we are on the 21/10 with no delivery.
Emails have been replied to by Jan. Promised refund in August, still not paid.
Don’t touch this company unless you like giving money away
Ordered 3 beads in june and not…
Ordered 3 beads in june and not recieved them i have emailed the company and still no luck in receiving my items I paid 119 aswell a lot of money when u havent recieved anything I am annoyed and please I wouldn't order any of the bears one big scam
Sad I never received my 2 koala bears
Sad I never received my 2 koala bears. Ordered in July and did receive a response in Sept to be patient but no other responses to other inquiries to get my money back.
This is a scam.
This is a scam.
Like everyone else I paid for 2 relief koalas and didn’t receive anything. When I asked for my money back they stopped responding. Do not waste your money or time. Scammers.
Scam, do not trust them.
I’ve ordered my koala and warranty with some essential oils set in May 2025 for my friend who was going through some bad times. I was given a tracking number and order. Money was paid but nothing arrived. In June I asked about and I was told 27/6 was a dispatch time. That’s it. Now tracking number said it has been cancelled or expired and after few emails to customer service I got nothing in response. Crickets. I would not recommend this company. It’s a scam.
Nothing recieved
Nothing recieved. Terrible service and response. Credit card doing what they need to do and taking action.
Never received item
I ordered one back in April and I never received it. They finally responded to me in August and said they would try to find out why I never received my order and then they ghosted me. I have sent several follow up emails with no response.
Even one star is too much
Even one star is too much. I’ve never dealt with a company this dishonest. Don’t believe their polite replies, they say nice things but never deliver. You’ll lose your money, never get your product, and keep hearing empty promises. SCAMMERS, BIG TIME!
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