Evoraofficial Reviews 1,466

ZERO STARS. Like everyone else been ripped off. June the 3rd purchase, still no product. Very fast AI bollocks responses. No refund. Aiming for refund through credit card but that’s also still on going 3 weeks in!!!

Absolute con. The company needs to be shut down from trading anything.

Wanted to give half a star. I ordered a koala well over six months ago and ut still has not arrived. I expected a reasonable wait as it is coming from abroad. But the time it has taken Elon Musk could get me to Mars and back.

Initially customer service were on at getti g back to me. But the last contact i had was weeks ago and the last message was completely ignored.

If they are having issues in the supply chain, thats fine, but be up front.

Very dissapointed as i wanted this as a surprise birthday present but that has passed.

Cant even comment in the quality of the product as it has not arrived. I will be emailing one more time, after that i will be having a word with my legal team overthis.

It us not on.

Normalky Zero Points. Don‘t Order !!!!!!
I ordered in July , paid with Credit Card and Never got my parcel.
I decided to Call my creditcard company and i‘ m going to the Police Office on Monday.

Keep away from This Company !!!!!!!!!!!!!!!

Did not want to give a star but only way of writing review. Bought 1 tuck 6 weeks to get. Ordered 3 last july still waiting. Disguesting think its a scam now.

Same as everyone else sadly ordered for my wife who was going through a tough time, showed as processing at yuntrack.com July 25, emailed support, they replied back but were hollow promises and no action.
Do not use unless you want to waste your $$ and time.

I bought a Koala from EVORA 21/4/25, by INSTAGRAM (today is 06/10/25) and i still waiting for it. I payed 42,98$ by credit card and after several contacts with the sellers they only apologize and told me to be patient.
I spent more money in their recommended shipping but nothing happened. IT IS A SCAM!

Major scam. Have filed it already. Please report as well.

This business is a scam. Do not purchase anything from them. They pretend your purchase was shipped and tell you that they don't have the tracking number and that they will get back to you. No one ever does. I had to dispute the charge with my credit card company.

DO NOT USE THIS COMPANY. We received an Elephant for our daughter and reported a fault with this a few weeks after it arrived ( this was January 2025). I have been e-mailing with them to get a replacement, which they promised was on order, but has not yet arrived. I have e-mail continually to now ask for a refund but have had absolutely no response from them. This company should be avoided at all costs.

Absolutely disgusting, should be ashamed of themselves. SCAM!!
I ordered beginning of June. Emails to and fro telling me they are waiting on a tracking number.
I started asking for a refund and now they just blank me , nothing. 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

Scam.
Do not buy from this site!
They took money from me for my sons sensory sloth and never turned up.
Anytime I emailed they were no help! After 6 weeks i asked for a refund and never got the money back and stopped answering emails! Ordered through the shop app and it says refund but £0 !
Do not buy from! Pay a couple of pounds extra and go elsewhere!
Reviews on website are all clearly fake too as there is no actual way to leave one but the ones they have are all 5 stars with videos?
Complete scam company stay clear!

I ordered my bear in May and it never arrived. I requested a refund but it has not been forthcoming. Definitely look elsewhere for your cuddles 😔

It’s fake. Don’t buy anything here. They don’t ship the products, if they even have any.

DO NOT ORDER FROM THIS COMPANY!!!! You will not receive your koala. I ordered one on July 3rd and have emailed back and forth with customer service, but they have still not shipped my what I ordered or refunded my money.

Based on the number of reviews that have had the exact same experience, I’m assuming I have been scammed.

Ordered a sloth on 24th June 2025 and have still not received the item despite emailing and requesting updates and a refund. They are now not returning my emails. This is a scam. Do not buy from this company.

Complete scam!
Item never received and no contact back when you try get in touch. I stupidly never read the reviews first so disappointed with myself I thought it was a genuine site. Definitely NOT!! Avoid…

SCAM
DO NOT USE
Bought Koala in June 25 and still not received, have emailed 6 times, answered first time and then no response.
Paid over £55
Absolutely ridiculous that they can get away with this and still have their website live!!!

No products arrived after dozens of emails. Asked for a refund. I did it through Klarna. But they told Klarna a pack of lies, so klarna have resumed my payments for products that never arrived. Avoid this company Evoraofficial.com at all cost.

Ordered in May, supposedly shipped in June- still hasn’t arrived end of September- Evora have stopped replying to emails and haven’t issued a refund- diabolical service

Ordered in late June 2025. Not received anything and it is now late Sept (despite receiving a 'track your order' email in early July, which still says 'processing'. Have sent several emails asking for a refund and all replies from Evora say that they are chasing the courier service up and asking for my patience. I have now demanded a refund but I suspect strongly this is a scam and please do not buy anything from Evora.