Expertelectrical Reviews 206

I find the website ordering process a little clunky. If you order a push button you are likely to want contacts for it but you have to come back to the previous page. It would be good if the other parts were linked from the same page.I have made mistakes ordering before because of this.
Carriage for next day delivery is too high, and the size of order has no bearing on carriage.
Overall though the prices cannot be beaten

Paid for next day delivery took 3/4 days to arrive
Locks came without keys have phone 3 times to chase them up still no keys. have now source locally .
Will continue to use but could do with paying more attention
Have a very good range of products and friendly staff

Sentence above sums it up adequately.

Fast efficient service, all the parts in stock, I did feel stung by the postage charges on a subsequent small order that would have fitted into a small jiffy bag, the cost of the postage was amost twice the cost of the items, may be a small order charge could be introduced.

Good product, good communications, helpful, fast delivery.

Consistent, helpful service from this retailer.
Reasonably priced components.

Ordered my parts on my I pad. But I mistakenly ordered a wrong part for a selector switch, I phoned them to explain my mistake and they replaced the items with the correct parts postage free as long as I posted the incorrect items back and items arrived with in 24 hrs! This is the best customer service I have ever had. Looking forward to place my next order. Staff are very helpful and couldn't find a better price on my items anywhere else on the web. Many thanks to all the staff
Regards Paul.

As Above Friend

came quick at the right price, can't ask for more than that

friendly and helpful staff. competitive pricing and good delivery times.

I've only purchased twice but on both occasions with the pressure on to resource parts that my local supplier doesn't stock, it's been a breeze. Ill return when needed without hesitation. Processing of the internet order and acknowledgement: EASY, delivery very fast and well packaged.

Well done

Having ordered something and the wrong item was despatched we were then sent another lot they were also wrong .The third attempt finally got it right .

Expert delivered the goods on time, well no the carriers were responsible for that operation, Yes they performed very good.

My only comment that Expert have to address is the delivery charges WEBSITE and actual phone different costs. O.K. This delivery costs are another way of increasing revenue. Free delivery should be the norm.

Good value and good service!! Keep it up!

Really pleased with EE always had helpful input via email from them, but i would wish they had a cheaper delivery price at times for when i want something small or a few small items that don't need to be with me next etc
Really pleased

The ordering process was simple to follow.

The experience was good, the items arrived quickly and were packed well.

Good to hear from someone who communicates, when parts are out of stock, rather than letting you hang on.

I have used Expert Electrical before and as usual the service was very efficient. All of my ordered items arrived undamaged and on time.

Product as described
Delivery disappointing
Ordered expecting to recieve Tuesday and fit Wednesday but turned up to late on Thursday
Had to use more expensive van stock items
And now have had to put received items into van stock
Hopefully I will use them in the future