Had an amazing time with tourguide Ariel 'Pollo', translator Sophia and the support staff. Everything was well organized, neat and everything else needed for a great experience. Food was delicious and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
We are a local tour operator, dedicated to providing meaningful travel experiences in the diverse natural scenarios in and around the city of Santa Marta and the Colombian Caribbean Region, highlighting among these, the tour to Lost City. We work hand in hand with indigenous and rural communities through sustainable community-based tourism, generating dignified and well-paid employment, respecting the environment and the customs of the locals.
Centro Comercial Rex, Cra. 3 #17-27, Comuna 2, Santa Marta, Magdalena, Santa Marta, Colombia
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was a wonderful experience. Our guides/translator/cook were excellent (Daniel, Carlos, Cristian and Pollo). They made our adventure 10 times better. The
were always there when we needed them and answered all our questions. They were very attentive during the walk as well. We were really lucky with the weather too. So a fantastic trip that I really recommend.

Reply from Expotur
- excellent food! Thank you Pollo
- very funny and professional guides! Thank you Daniel and Cristian. Daniel has a huuuge knowledge and always motivated the group. Great respect to Cristian - so young and yet so professional!
- great translator that was very clear! Thank you Carlos
All in all, we highly recommend Expotur and their guides!

Reply from Expotur
We had a fantastic lost city trip with our Tayrona group and guides Daniel, Christian, translator Carlos and cook Pollo. I was the eldest of the group, and therefore a little bit slower, but there was always a guide with me to help and assist me. I think I would not have finished safely without Daniel and Christian. We had delicious food and snacks, thanks Pollo! And Carlos speaks perfectly English, he explained a lot . The guides were respectful to the environment, the people and nature. You could notice that they love their work. All the guides and the food inspired and motivated the group and although it was hard and difficult, we laughed a lot. THANK YOU SO MUCH FOR A ONCE IN A LIFETIME EXPERIENCE 💛

Reply from Expotur
My 57-year-old mum and I (25-year old) recently completed the 4-day trek to the Lost City (Ciudad Perdida), and it was absolutely incredible! We were part of the Tyrona group, led by the amazing Daniel and Christian, with Carlos as our translator and Pollo as our talented chef😍. Every aspect of the trip was perfectly organized. The guides worked tirelessly, fostering a fantastic atmosphere and providing support every step of the way.
I highly recommend booking with Expotur! From start to finish, their communication was excellent, answering all our questions beforehand and ensuring we felt prepared.
A word of advice: the hike is quite challenging, so pack light and make sure you’re in good physical shape. It’s worth every step for the breathtaking views, fascinating history, and once-in-a-lifetime experience!
We made memories that will last a life time. It was so so so special to do together🥰 THANK YOU Daniel, Christian, Carlos and Pollo🙏🏼.

Reply from Expotur
It was amazing! Eucario, Carlos and Omar planned it perfectly. They were holding the group together all the time. The food was great, even gluten free for me! Also they took good care of the ones who were struggling. Great experience!

Reply from Expotur
The trek far exceeded my expectations, thanks to the excellent tour guides, extremely helpful translator and skilled cook. They displayed a high degree of professionalism, knowledge and were very fun to spend time with! I would not want to go with any one else, thank you Eucario, Omar, Carlos and AnaLuis.
Each day had a new excitement, with incredible views, waters to cross and new information from the very intelligent guide about the mountains and the indigenous community. It was a pleasure and very interesting to learn so much about the indigenous community who still live there.
The camps were lovely, very clean and comfortable. The food was excellent, with hearty nutritious meals and snacks.

Reply from Expotur
I had the best 4 days getting to the lost city with Expotur. The whole process was so well organised, the guides were great along the way and the camps / food way exceeded my expectations. A big shout out and thank you to the team that accompanied us (Eucario, Carlos, Omar and Ana Ledys)!

Reply from Expotur
Amazing experience with the best guides!
Euchario, Carlos and Omar and everyone who worked behind the scenes producing amazing varied food,
Can’t recommend highly enough- the lost city itself was breathtaking and we learnt so much about indigenous culture.
Thank you!

Reply from Expotur
Amazing track with Expotur!
We had an amazing time with Eucario, Carlos, Omar and Ana Ledys. On top of that we had a great walking group.
Everything was well organized and the team was super helpful and fun!
I was sick from day one (nor related to the trip) and it was thanks to their help that I managed to enjoy the four days.
I would recommend Expotur to everyone that wants to do the trip.

Reply from Expotur
very nice experience! 4 wonderful days accompanied by Gabriel our favorite guide and Danilo a very good translator. the landscapes are beautiful with all the nature of Colombia. We ate very well with our cook Jamir.
Thanks again to the whole team for this adventure

Reply from Expotur
The Lost City Tour was fantastic...everything was very well organized. Our guide (Dennis), translator (Samuel) and cook (Ismael) were excellent.I always felt safe and very well looked after....special thanks to Dennis who always encouraged me and always waited for me because I was the slowest

Reply from Expotur
The 4 day trek to the lost city was really well organized. We had a really nice guide and a translator. Because of low season the group sizes were very comfortable (4 people). Accommodation was basic but clean and comfortable.
The food was really good and along the way were stops with fresh fruits.

Reply from Expotur
Excellent tour with experienced and friendly staff, great organization and very enjoyable. Great food too.

Reply from Expotur
This is a once in a life time , unforgettable experience. It is physically and mentally challenging but so very worth. The team of guides are fantastic. Do it if you are fit and prepared to finish the expedition.

Reply from Expotur
We completed the 5 day Ciudad Perdida Trek with our family of four, including two children age 5 and 9 years old. The service from Expotur was excellent, starting with the transport from and to the hotel, but also the communication before the trek. Our group of four had three dedicated guides: Jorge, the main guide, Samuel, the translator, and Cunga, the chef. The guides made our trip a great success. Delicious hot food three times per day, showing us the most beautiful places in the jungle, sharing a wealth of information about nature and culture, but above all, carrying our youngest child for miles across difficult terrain. The trek is very challenging, but our 9 year old daughter walked the full 57km distance (5500m total climb) and our 5 year old really enjoyed the adventure thanks to the loving care of our guides. The camps were great. There is WiFi everywhere for a small fee. The camp showers are cold but that is fine if you shower immediately when arriving at a camp hot and sweaty. Every camp has a shop where you can buy cold water bottles and beer. During the hikes, you get a break every 2km where the guides serve you fresh fruit. It makes the hikes easier to endure. The guides made the whole experience feel very luxurious. Meeting Mamo at Ciudad Perdida, the giant waterfall, the cable cart river crossings and swimming in the river are just some of the highlights of our trip.

Reply from Expotur
Despite the never ending rain, we had an amazing time in this hike. Our guide Adriana, translator Pilar, cook Wilfred and all round assistant Pedro made this trip an unforgettable and special one for us. Highly recommend visiting the Lost City!

Reply from Expotur

Reply from Expotur
The guides were great! Good food. This is a hard hike. Don't do it unless you are in very good shape.

Reply from Expotur
Isidro, ariel and emiro where great. The tour was tough but great. I am in colombia for a while now and it was the highlight of my trip so far.

Reply from Expotur
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.