Had an amazing time with tourguide Ariel 'Pollo', translator Sophia and the support staff. Everything was well organized, neat and everything else needed for a great experience. Food was delicious and... See more
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We are a local tour operator, dedicated to providing meaningful travel experiences in the diverse natural scenarios in and around the city of Santa Marta and the Colombian Caribbean Region, highlighting among these, the tour to Lost City. We work hand in hand with indigenous and rural communities through sustainable community-based tourism, generating dignified and well-paid employment, respecting the environment and the customs of the locals.
Centro Comercial Rex, Cra. 3 #17-27, Comuna 2, Santa Marta, Magdalena, Santa Marta, Colombia
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The kindness and knowledge of the guide Sixto, translator Aldair and cooker Oesneider. The organization was perfect!

Reply from Expotur
Had a wonderful time on the 4 Day Lost City trek. From the time I booked the tour and arranged for pickup, there was constant communication from the company. The guides were also fantastic, Jose N and the translator Jose R really worked together as a team and were very knowledgeable. The accommodations were also comfortable and the food was delicious and substantial. Thank you everyone I had a wonderful time!

Reply from Expotur
amazing trek, amazing facilities and an amazing group of guides - Ariel the guide, Carlos the translator, and ledsy the cook were all great and deserve a raise.

Reply from Expotur
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