Very easy process to renew. Thankfully renewal came in just as I started to look elsewhere. If any later I would probably have gone elsewhere but, as it was, the renewal price dropped significantly fr... See more
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Review summary
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Excellent price, been insured with express previous years. Never had an issue but also never needed to claim. Great that you get european cover included
Company replied
Quick to get through on the phone ( a tad annoying after listening to all the pre recorded verbiage, you get transferred to Carole Nash and have to listen to it all again. However then all went well,... See more
Company replied
The agent Michelle was very helpful in all aspects and steered me through the whole procedure with the minimum of fuss.I got a great deal including European breakdown recovery way cheaper than any ot... See more
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Company details
Written by the company
At Express Insurance services, we’re avid biking enthusiasts like you. We know that your bike needs specialist cover. And it’s that knowledge that has made us one of the UK’s established bike insurance policy providers. It doesn’t matter whether you use your bike to commute to work, relax at the weekend or get into some serious off-road action – we’ll help you get the right insurance to suit your needs.
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4.6
Excellent
4K reviews
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All round excellent service.
All round excellent service.
So nice to be able to speak to someone in this day and age.
July 14, 2026
Reply from Express bike insurance
Thank you for your 5 star review! We're delighted to hear that you received excellent service and that you appreciated being able to speak with one of our team.
We know how important it is to have the option of talking to a real person, and we're pleased we could provide the support you were looking for.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards, Kirsty @ Express Insurance Services
Reply from Express bike insurance
Thank you for taking the time to leave us a review. We're pleased to hear that you found our website easy to use and that arranging your policy was a simple and hassle-free experience.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Karl @ Express Insurance Services
Thieves!
£35 admin fee to cancel a policy that hasn’t started yet and was only purchased less than 24 hours previous, thieves!
July 14, 2026
Reply from Express bike insurance
Thank you for reaching out and sharing your concerns.
I’m sorry you weren’t aware the administration fee would be retained if you cancelled within the cooling off period and understand how frustrating it must have been. The £35 administration fee is outlined in our terms of business which is available to view prior to the policy being accepted, but I realise this doesn't make the situation any less frustrating for you.
If you would like to discuss your concerns further or to log a complaint, please use the below link:
www.expressbikeinsurance.com/contact-us
Kind regards,
Michelle @ Express Insurance Services
Thank you very much I was able to find a very reasonable price at this company. .
I can happily say that this company provides the best insurance.
July 7, 2026
Reply from Express bike insurance
Thank you for taking the time to leave us a review. We're thrilled to hear that you've had such a positive experience and that we're your preferred choice for insurance. Your feedback means a great deal to the team.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Karl @ Express Insurance Services
Completing the policy documentation was…
Completing the policy documentation was very clear. Questions later were answered promptly by very helpful staff.
July 13, 2026
Reply from Express bike insurance
Thank you for taking the time to leave us a review. We're delighted to hear that arranging your policy was straightforward and that our team was able to provide prompt and helpful support when you had further questions. Providing a smooth experience and responsive customer service is something we strive for.
If you have any questions or need any support in the future, please reach out to the team, who will be happy to help.
Kind regards,
Karl @ Express Insurance Services
Excellent service amaziy
Excellent service , fast friendly polite and great price , could not ask for anything better recommend 5 +++++ many thanks
July 8, 2026
Reply from Express bike insurance
Thank you so much for your wonderful feedback! We're delighted to hear that you found our service fast, friendly, and polite, and that you were happy with the price. Your recommendation means a lot to us!
If you ever need any further assistance, please don't hesitate to get in touch.
Kind regards,
Michelle @ Express Insurance Services
Hello everyone
Hi, everything went well, though I don't show up as insured on the DVLA system yet—only in the app. The rest is fine. I recommend it.
July 12, 2026
Reply from Express bike insurance
Thank you for your feedback and recommendation! I’m glad to hear everything went well. Sometimes, it can take a little while for the DVLA system to update insurance details, if you don’t see the update in the next few days or have any other questions, please feel free to get in touch.
Kind regards,
Michelle @ Express Insurance Services
I used Confused.com and your quote was…
I used Confused.com and your quote was the most competitive.
July 4, 2026
Reply from Express bike insurance
Thank you for your feedback! We're delighted to hear that our quote was the most competitive on Confused.com. At Express, we always strive to offer our customers the best value and service.
If you have any questions or need further assistance with your policy, please don't hesitate to reach out.
Kind regards,
Michelle @ Express Insurance Services
Simple process to obtain your insurance…
Simple process to obtain your insurance policy and at an extremely competitive premium. Highly recommended
July 11, 2026
Reply from Express bike insurance
Thank you so much for your kind words and positive feedback! We're delighted to hear that you found the process simple and the premium competitive. Your recommendation means a lot to us.
If you ever need any further assistance or have questions about your insurance policy, please don't hesitate to get in touch.
Kind regards,
Michelle @ Express Insurance Services
Not worth commenting.
July 4, 2026
Reply from Express bike insurance
Thank you for sharing your feedback with us.
We're sorry to hear that your experience did not meet your expectations. If there is anything specific you would like to discuss or if we can assist you further, please do not hesitate to reach out.
If you would like to discuss your concerns or log a complaint, please contact us via the link below:
https://www.expressbikeinsurance.com/contact-us
Please do not hesitate to reach out.
Kind regards
Chelsea @ Express Insurance Services
Reply from Express bike insurance
Thank you for your kind words! We're delighted to hear that you found the setup process fast and friendly.
If you need any further assistance or have any questions about your policy, please don't hesitate to reach out.
Kind regards,
Michelle @ Express Insurance Services
Reply from Express bike insurance
Thank you so much for your kind words about the price and service you received. We're delighted to hear that you had a positive experience.
Your feedback means a lot to us, and we look forward to continuing to provide you with excellent service in the future.
Kind regards,
Michelle @ Express Insurance Services
Your site worked and made it easy to…
Your site worked and made it easy to sort my insurance out 🤪
July 10, 2026
Reply from Express bike insurance
Thank you so much for your kind words! We're delighted to hear that our site made it easy for you to sort your insurance. If you need any further assistance, please don't hesitate to reach out.
Kind regards,
Michelle @ Express Insurance Services
Great company with realistic pricing…
Great company with realistic pricing for my motorbike insurance. Happily recommend to anyone.
July 17, 2025
Reply from Express bike insurance
Thank you so much for your kind words and recommendation! We're delighted to hear that you're happy with your motorbike insurance and our pricing.
If you ever need any assistance or have questions in the future, please don't hesitate to reach out.
Kind regards,
Michelle @ Express Insurance Services
Reply from Express bike insurance
Thank you so much for your kind words! We're delighted to hear that you found the process quick and easy, and that you were happy with the price.
If you ever need any assistance in the future, please don't hesitate to reach out.
Kind regards,
Michelle @ Express Insurance Services
Good value and straightforward to renew
July 9, 2026
Reply from Express bike insurance
Thank you for your positive feedback! We're glad to hear you found our service good value and straightforward to renew.
If you need any further assistance or have any questions, please don't hesitate to reach out.
Kind regards,
Michelle @ Express Insurance Services
Reply from Express bike insurance
Thank you so much for your kind words! We're delighted to hear you had a great experience with our team. If you need any further assistance with your policy or anything else, please don't hesitate to reach out.
Kind regards,
Michelle @ Express Insurance Services
Easy to use with good prices will…
Easy to use with good prices will definitely use again once other bike is ready
July 1, 2026
Reply from Express bike insurance
Thank you for your kind words and positive feedback! We're delighted to hear that you found our service easy to use and our prices good. We look forward to assisting you again when your other bike is ready.
If you have any questions or need further assistance, don't hesitate to reach out.
Kind regards,
Michelle @ Express Insurance Services
Much cheaper than the rest
Much cheaper than the rest. Friendly staff on phone. Not 5 stars because I couldn't buy the insurance on the Internet, didn't recognize my classic bike registration.
June 30, 2026
Reply from Express bike insurance
Thank you for your feedback and for choosing us for your insurance needs. We're delighted to hear you found our prices competitive and our staff friendly over the phone.
We apologise for the inconvenience you experienced when trying to purchase insurance online and for the issue with recognising your classic bike registration. We're always working to improve our system and your feedback helps us identify areas for enhancement.
Kind regards,
Michelle @ Express Insurance Services
Easy straightforward
Easy once I managed to speak to somebody.
Not the cheapest but still a good price.
June 24, 2026
Reply from Express bike insurance
Thank you for your feedback! I’m glad to hear that once you got in touch with us, the process was easy. We always aim to provide good value alongside great service.
If you have any further questions or need assistance, please don’t hesitate to reach out.
Kind regards,
Michelle @ Express Insurance Services
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