Express Car Service  Reviews 

202
•
TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

I would highly like to recognise Alex, I had a vet appointment this evening and I feel as if he went above and beyond for me, picking me up from the town center to take me home and wait for me while I... See more

Rated 1 out of 5 stars

Robbing bastards - Asked me to pay for a pre paid booking which was no problem however when I got dropped off they told me I needed to pay again despite showing my payment to the driver. Joke of a... See more

Rated 1 out of 5 stars

Please avoid - worst service ever. Did an advance booking for 8 am on a Tuesday which was overpriced but due to the tube strikes, they were one of the few taking bookings. Called them the day before a... See more

Rated 5 out of 5 stars

We’ve used Expresscarservice loads of times as they are our local car service. Whether it’s a local journey, or an airport pick up, we’re always happy with the service we receive. Their app is also... See more

Company details

  1. Minibus Taxi Service
  2. Airport Shuttle Service
  3. Flights Search Site

Information provided by various external sources

EXPRESS CAR SERVICES 24/7 London Minicab Taxi Service in North London areas 24 hours a day, 7 days a week. We cover to and from all major Airports, Restaurants, Theaters, Stations, Clubs and Bars. Car Tracking Once booked, you can track your minicab progress in real-time and get constant updates. your taxi is outside An in-app notification or SMS will tell the passenger their vehicle ETA, vehicle description, driver’s details and photograph


Contact info

3.1

Average

TrustScore 3 out of 5

202 reviews

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3.1

All reviews

(202)

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Rated 1 out of 5 stars

Taxi turned up at the wrong address...

Taxi turned up at the wrong address in south London, I live in north London. It was at 6am for an airport pick up so then I had to rush to the airport. This happened four days ago and I’ve yet to hear from the company and I’ve yet to receive my money back

December 2, 2019
Unprompted review
Express Car Service  logo

Reply from Express Car Service

Hi Sophie,

Sorry, you had a disappointing experience. In order for us to identify your booking, please can you send your booking reference number to info@expresscarservice.co.uk

Regards,

Express Car Service

Rated 5 out of 5 stars

express cars a great cab company

I have always received great service from this cab service when I have use them. Drivers are polite and helpful. The drivers arrive on time and take you to your destination without any fuss.
I Will be using this company cab service on a regularly bases. Thank you express cars

December 2, 2019
Unprompted review
Rated 5 out of 5 stars

I live in Archway/ Highgate and after…

I live in Archway/ Highgate and after trying a number of minicab services for regular work trips to the West End and City, I am delighted with the service provided by Express cars in terms of telephone response, cost, time reliability, drivers and cars. I rarely provide feedback but am doing so because of their standard of service.

November 28, 2019
Unprompted review
Rated 4 out of 5 stars

Friendly

Friendly, reliable, safe and polite.

One exception - airport pickup didn’t know my name or where to collect. But he has been the exception.

November 27, 2019
Unprompted review
Rated 5 out of 5 stars

Our go to local cab company

We use Express a lot, especially for work related and airport trips. They’re always so friendly on the phone and very clear with ordering. Drivers are, on the whole, very pleasant and friendly, and their cars clean and in good nick. Prices are super competitive - for airport runs they really are the best and very reliable. Plus we’d far rather keep money locally than to a big taxi app corporation (that always work out more expensive anyway!)

The only gripes we’ve had are with the app - price differences between phone and app. Plus they can use a different company for out of area jobs: this needs to be made clearer on the app- as we’ve found these ‘external’ companies to be very unreliable.

November 27, 2019
Unprompted review

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