What a total waste of money in my view our landscape gardener agreed kitchen roll was thicker the grass is thin and the backing is micro thin, never 32cm high grass as he said we will get 12 months o... See more
Location
Switch locationTribune Drive, Trinity Trading Estate, ME10 2PG Sittingbourne, England, GB
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See what reviewers are saying
This review relates to ordering free samples of the various grades of Astro turf. It is obviously impossible to be certain about what turf to order without having seen and felt it beforehand. I had... See more
In these post COVID days, it’s very difficult to get anything done without excuses and delays. Express Grass did exactly what they promised. The grass was excellent quality and a generous amount. Very... See more
Have bought from exspess grass before and been very happy with the product. This time I ordered online and received my order the following day which I was very happy to get that soon with standard del... See more
Company details
Written by the company
Artificial Grass supplied overnight to UK gardeners, landscapers and retailers. Easy to lay for both the professional & first time installer using our range of fitting accessories with underlay. Try our range of artificial hedge products for low maintenance garden screening.
Contact info
Tribune Drive, Trinity Trading Estate, ME10 2PG, Sittingbourne, England, United Kingdom
- 0800 133 7733
4.5
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 42% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Superb quality grass
Superb quality grass, looks great. support team very quick to respond when asked for advice.
May 13, 2025
Top class product
It was easy to order and pay. The roll came today's days earlier than expected. I was always kept in the loop of when it was going to be dropped off. Will definitely use this company again
June 1, 2025
the product I opted for and paid for…
the product I opted for and paid for was not delivered. I paid for 6mm artificial grass all that was delivered was a light wind controlled products which was of no use to me.
I did not read such information in the product column. I deserve a refund
June 11, 2025
Reply from Express Grass™ - Sittingbourne UK
They don't come much cheaper or thinner than our 6mm budget grass. Please tell me your not using this on your lawn... As stated in the description its for temporary outdoor use, exhibitions etc
No delivery of my order.
No delivery of my order.
DX tracking says a card was left at my home address. None was left
No answer at DX customer services with endless calls ringing out
A note was left on my front door explaining for package to be left on driveway. No luck in trying express grass for any guidance.
June 11, 2025
Get free samples first to make the right choice!
This review relates to ordering free samples of the various grades of Astro turf. It is obviously impossible to be certain about what turf to order without having seen and felt it beforehand. I had tentatively chosen one before receiving a sample pack of seven types. I then found that my tentative choice had been wrong but am now confident to order one of the others.
June 6, 2025
Far better than expected
Far better than expected - purchased to provide a puppy friendly area on decking and has been better than expected. No slipping as water is completely draining away. Easy to clean. Delighted.
May 30, 2025
Quality not great …
Great service and delivery and probably should have read reviews but grass barely had any was very flat
May 28, 2025
Very easy to order…
Very easy to order with a quick response to process the order. Delivery could have possibly been free of charge, but we were impressed with the service and product. We are about to re order for more astro turf of the same last order.
Regards Peter Allen
May 9, 2025
Excellent quick delivery after an easy…
Excellent quick delivery after an easy ordering system. Many thanks
May 16, 2025
Great Quality
Great Quality
Dispatch fast however the bulky rolls deter drivers and left in hubs for 4 days.
After Customer Service followed up, it arrived next day.
Great quality Stapleford!
April 15, 2025
One end of the country to the other in…
One end of the country to the other in less than 36 hrs well impressed
May 12, 2025
Got exactly what I paid for
Got exactly what I paid for, lowest grade grass, still of excellent quality , for a small area of the garden.
Delivery quick, and the guy was very helpful with storing the 4m length of roll where I needed it.
April 11, 2025
Great Service.
Great product. Great Service. Really pleased all round. Staff were very helpful in getting me the turf I needed.
May 7, 2025
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