What a total waste of money in my view our landscape gardener agreed kitchen roll was thicker the grass is thin and the backing is micro thin, never 32cm high grass as he said we will get 12 months o... See more
Location
Switch locationTribune Drive, Trinity Trading Estate, ME10 2PG Sittingbourne, England, GB
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See what reviewers are saying
This review relates to ordering free samples of the various grades of Astro turf. It is obviously impossible to be certain about what turf to order without having seen and felt it beforehand. I had... See more
In these post COVID days, it’s very difficult to get anything done without excuses and delays. Express Grass did exactly what they promised. The grass was excellent quality and a generous amount. Very... See more
Have bought from exspess grass before and been very happy with the product. This time I ordered online and received my order the following day which I was very happy to get that soon with standard del... See more
Company details
Written by the company
Artificial Grass supplied overnight to UK gardeners, landscapers and retailers. Easy to lay for both the professional & first time installer using our range of fitting accessories with underlay. Try our range of artificial hedge products for low maintenance garden screening.
Contact info
Tribune Drive, Trinity Trading Estate, ME10 2PG, Sittingbourne, England, United Kingdom
- 0800 133 7733
4.5
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 42% of negative reviews
Typically replies within 24 hours
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Express grass express delivery
Express grass express delivery. Great price and does exactly what I wanted.
March 4, 2025
Fast and quick delivery
Fast and quick delivery, and the quality was great. made buying 4meters by 9 meters very simple
February 28, 2025
Recommend
Excellent communications, prompt delivery of order. Pleased with purchase.
February 19, 2025
Pleased with the product small delivery…
Pleased with the product small delivery issue which was quickly delt with. quick to come back by email.
January 22, 2025
Fast delivery and good quality 42mm…
Fast delivery and good quality 42mm grass. Being in the Landscaping trade I'll definitely be using again.
February 16, 2025
Very pleased
Very prompt delivery and am very impressed with the quality considering this is supposed to be budget - overall very pleased
February 18, 2025
Happy and impressed..
Happy with the quality of the product and the reasonable price.
Very fast delivery.. we were very impressed. Thanks.
February 6, 2025
Great product
Great product
Super fast delivery
Have used before and will be using again !
January 5, 2025
I ordered the budget grass and they…
I ordered the budget grass and they literally sent me something so patchy
looked like something from a fruit a veg stall, what an insane chop!!!
client kicked off
Its a scam guys stay away the stuff is thinner than a toothpick
Guys a pure scammer, even charged my card twice
For one roll of grass that was balder than Phil Mitchell from eastenders
February 8, 2025
Unprompted review
Reply from Express Grass™ - Sittingbourne UK
Yes Budget Grass is used on fruit & veg stalls, exhibitions and outdoor events. Exactly as the description states on our website. If you want to use it on your client's garden,then that's your call. When your spending less the £5 sqm it's no wonder they 'kicked off'. I would throw you off the job instantly. Get a sample so both you and your client agree on the expectation.
Horrible quality of grass
Horrible quality of grass. looks flat, thin, dead grass; feels hard under your feet. they claimed to give 60% discount on the list price but it wasn't even worth half the discounted price we paid for it. we asked why it looks and feels so awful, and they said we need to buy a £200 machine to brush the grass so it stands up right. we have installed many different types of artificial turfs in many projects and we have never heard anything like this. stay away from this horrible low quality supplier!
January 14, 2025
Reply from Express Grass™ - Sittingbourne UK
We appreciate your feedback, but from your comments, it’s clear that you lack fundamental knowledge of artificial grass installation.
Defibrillation Process – Any professional installer would know that artificial grass needs to be brushed after installation to lift the fibres. This can be done with a stiff broom or, ideally, a power broom. Suggesting that this step is unnecessary confirms that you are not as experienced as you claim to be.
Brown Thatch Misconception – The brown thatch at the base of the grass is intentionally designed to replicate natural turf. Calling it "dead grass" demonstrates a misunderstanding of how quality artificial grass is made.
Price Expectations – If you regularly purchase artificial grass, you would already know that our Canberra 52mm is considered exceptional value at under £10 per square metre. Customers who understand the product consistently rate it 4.5 out of 5 stars for value for money. This reflects its quality and realistic design—something professionals would recognise.
If you were genuine professionals, you would be aware of these facts. It seems the issue is not with the product but with a lack of industry knowledge
I was sent a free sample pack which…
I was sent a free sample pack which gave me a perfect look at what was available.As of yet I haven’t put in an order because I am waiting until better weather but I hope when I do order I get the same quick response.
January 13, 2025
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