Saw Lee today, cheerful and friendly as before despite the heat in the building. Put in the extra effort to fit me in despite an admin error where I was booked in at the wrong clinic. Only issue was t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Contact info
8 City Business Centre, Lower Road, SE16 2XB, London, United Kingdom
- 0207 500 6900
- workhealth@expressmedicals.co.uk
- expressmedicals.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Made to feel relaxed and comfortable
Made to feel relaxed and comfortable
Elisa conducted herself professionally…
Elisa conducted herself professionally and kept me informed about the whole process from start to finish, she also made me feel calm throughout the medical examination.
Medical express Southampton
Elena at Southampton is very polite and professional at her job , helps take some of the anxiety away from having a medical where your job relies on passing .
Perfect experience
Amber h carried out a perfect medical, friendly and kind amazing member of staff
Also receptionist was friendly and kind a credit to the company.
The nurse was professional kind caring…
The nurse was professional kind caring and curious and made me comfortable
The best ive been to do far i would recommend to everyone
Great experience
Met with Elena today.very friendly, very upbeat, explained everything fully, and exceptionally polite.a very positive experience.would recommend to anyone who needed a pre-employment drug & alcohol test. 11/10
Angela took very good care of me and…
Angela took very good care of me and made me feel very comfortable. Thankyou very much
I saw Sue in Cardiff who was so nice…
I saw Sue in Cardiff who was so nice and down to earth and made the whole experience very pleasant.
Sue has a fantastic calming persona which helped with the stress of getting through the medical experience.
Sue put me at ease with her questions and not to worry when going through the process.
I cannot speak more highly for Amber H…
I cannot speak more highly for Amber H who did my medical today. She was professional in the manner that she delivered the medical she explained everything thoroughly and any questions I had. She answered without hesitation. One thing that really stood out was the fact that she kept me very calm and relaxed all the way through. I have a genuine fear for anything to do with hospitals or medicals and for me to feel relaxed throughout was just outstanding. I cannot thank her or express medicals enough.
Quick and professional.
The nurse who attended to me today is…Mariana
My experience today was great. Even though I have been visiting this medical text site frequently for more than fifteen years now, my experience today is most unique.
The nurse who attended to me today is Mariana Saif.
She was excellent and professionally competent.
She kept me engaged throughout the examination and made me feel comfortable and relaxed all the time.
She was a great communicator with very pleasant attitude.
She is a great asset to Express Medical.
HS2 TESTING
I had a HS2 test booked for my new employer and I was seen by Laura in the Newcastle branch. Laura was extremely helpful during the testing and explained everything thoroughly thought out my consultation and testing. It's a very smooth process explained In detail of what will be happening during the testing and tall went well. I would like to thank Laura for being soo kind and getting me in earlier.
Staff were really helpful and friendly
Staff were really helpful and friendly. Amber H completed a thorough medical and explained everything to me so I understood my results after each section.
Looked after by Lee today
Looked after by Lee today, made me feel very welcome, very professional great service
Medical (drug & alcohol test)
A smooth and highly professional experience. Laura has a wonderful ability to make her clients feel comfortable throughout the procedure.
Felix
Express medical Southampton
Elena made sure I understood how the medical would be conducted and made sure I felt comfortable with everything before starting. She was very kind and considerate throughout.
Express medicals tests.
The staff member that did my tests with me today was great (Amber H) really professional and helpful.
Alex was a lovely cheerful lady very…
Alex was a lovely cheerful lady very approachable and easy to talk to great lady very warm a welcoming think she needs pay rise lol
Kristel Exeter was absolutely amazing
Kristel Exeter was absolutely amazing. A beautiful soul, but unfortunately the people I booked with didnt mention the results takes up to 5 days to get, which doesn't help me one single bit, as I start work tomorrow. Thanks for that.

Reply from Express Medicals Plc
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.











