Staff was very helpful. five star ratings fr that at heathrow airport. my family frinds were flying back home and their card was not wrking for unknown resons for payments. so hve to go at airport an... See more
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Very friendly and obliging all staff members at LHR 5. What I would’ve also liked to get was a PCR result which showed the numerical value of the CT score. That assists in knowing whether one is o... See more
The team got us through very quickly and efficiently, when we didn’t have much time to get our flight. Very pleased with the service we received from the staff. However for the company in general... See more
The shops are top end designer. However the restaurants are bog standard. This is a mismatch. Why appeal to big spenders in shops then serve them bland tasteless food. You need another Gordon Ramsey P... See more
Company details
Written by the company
ExpressTest by Cignpost Diagnostics is a COVID-19 testing service providing fast, accurate and reliable PCR screening across the UK. It is a programme that is run by the direct to consumer division of Cignpost Diagnostics Limited.
Contact info
United Kingdom
- 0203 384 0000
- expresstest.co.uk
4.4
Excellent
121K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Book the wrong test and was made to pay…
Book the wrong test and was made to pay twice for the correct test instead of modifying on site
October 25, 2022
Reply from ExpressTest
Hello, thank you for leaving your review. I can see you requested to cancel the incorrect test after it was administered and resulted, which is why we were unable to cancel and provide a credit for you on this occasion.
Way too expensive at £130 for a PCR!!
October 20, 2022
Reply from ExpressTest
Hello, thank you for leaving your review. We are sorry you consider our prices to be expensive. We regularly benchmark our prices against other private providers and have identified that our prices are very competitive, as mentioned in a number of other reviews here on Trustpilot.
Your representative Amira went over and…
Your representative Amira went over and above expectations to help me get a required Covid test.
October 27, 2022
Was super easy and very fast as no one…
Was super easy and very fast as no one was there at all, it was literally a in n out service.
October 19, 2022
Fast but may be too fast
It was quick and easily done. The results arrived as promised within 40 minutes. I did not feel the swab was used in a very accurate way. And I did not see the result with my eyes.
October 26, 2022
The staff were very friendly and…
The staff were very friendly and helpful. Especially the young woman who administered the test.
October 18, 2022
Great customer service
Great customer service, everyone was very helpful, also considering I'm a foreign national. I felt very much welcomed.
October 25, 2022
Smooth Express Testing The staff we met on the day were…
The staff we met on the day were friendly, helpful & efficient. The whole experience went really smoothly.
October 18, 2022
Reliable, fast & friendly
The team at the Express Test centre were so helpful and friendly. The person doing our sons test explained everything to him beforehand and made him feel comfortable. Results came within 24 hours and were quickly accepted by BA online check in.
October 18, 2022
Great Service…
They let me in earlier than my appointment, staff were helpful and efficient, everything well organised.
The result came through really quickly too (within stated time).
September 12, 2022
Very welcome
Very welcome. Clear explanation of process. Was in and out quickly. Results came out earlier than the 10pm expected time.
October 16, 2022
Friendly helpful staff
October 16, 2022
A most efficient and well informed…
A most efficient and well informed service, Thankyou so much
October 22, 2022
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