ExpressWatches.co.uk Reviews 656

TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

They sent me wrong colour of watch then came back to me saying there did not. One watch had white writing in it the one I wanted had green. Told them I wasn't happy wanted refund and have sent 3 email... See more

Rated 2 out of 5 stars

The product arrived poorly wrapped from a private address with a US dollar price tag. It therefore appears to be a grey import not originally destined for the UK market. This may explain the price wh... See more

Company replied

Rated 3 out of 5 stars

Nice watch, good price, well packed. However, it was ordered on a Friday morning and only arrived on the Tuesday, so hardly next-day delivery. I was beginning to think it had ‘evaporated’ en route fr... See more

Rated 2 out of 5 stars

I placed an order for a new Seiko watch which showed as being in stock & offered next day delivery. However 3 days later & no delivery despite email confirmation of the order & an email asking me t... See more

Company replied

Company details

  1. Watch Store

Information provided by various external sources

Express Watches was launched with the aim of selling Seiko watches at amazing prices. With the company policy of keeping all items in stock means that we can offer the highest levels of customer service in comparison with our competitors.


Contact info

2.1

Poor

TrustScore 2 out of 5

656 reviews

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Rated 5 out of 5 stars

Thoroughly recommended.

Having had a look round for a decent Seiko watch in a few shops in my local town without much luck, I had a wander round the internet. Express Watches had a great selection and competitive prices. All the customer reviews were very positive, but I'm always a little wary of those. However, I had absolutely nothing to be concerned about there! I found the watch I wanted, at a good price and placed the order on a Wednesday afternoon. Expected delivery was Friday which was fine. Was not expecting a member of the company to turn up the next day to deliver it in person! The packaging was nicely secured, and presented. Love the watch and the service. Thoroughly recommended.

May 29, 2015
Unprompted review
Rated 5 out of 5 stars

Delivery service second to none

The site said that if ordered before 3.00pm it would ship same day. I ordered my watch at around 4.15pm, expecting a 2 day delivery due to the time of order. it came next day with the post........and even the post was 2 hours early. I had my watch by 10.00am next day........thats an 18 hour delivery service. Excellent. Well pleased.

May 26, 2015
Unprompted review
Rated 5 out of 5 stars

Present for my wife

I had never heard of this company prior to my purchase, so I looked them up on Trustpilot before any money changed hands. As the reviews will tell you... great product... great delivery service... fantastic price. Thanks.

May 24, 2015
Unprompted review
Rated 5 out of 5 stars

excellent

Bought the watch for my husbands birthday and it looks really great.The delivery service was really good and the watch arrived next morning.Also my e-mail was answered very quickly.

May 23, 2015
Unprompted review
Rated 5 out of 5 stars

The best watch, the best price, the best service.

This review is the easiest to write as the service and price was amazingly good.
I found ExpressWatches when i was lookjng for a Seiko Sportura mens watch. Their price was by far the best, much better than the 'Big Boys' deals!!
FREE guaranteed next day delivery also included. On top of that free bracelet sizing, as long as you included your wrist size at the time of order.
For me the price was the clincher and no one came close. With the other benefits included, I placed my order of which was very easy to do. Instant email confirmation of the order was received.
The following morning at precisely 10am the Royal Mail Special Delivery parcel arrived. 1 minute after that the watch was on my wrist.
All I need to say, is that dealing with a small business like Express Watches is much more satisfying than one of the big boy's, as the quality of service is much better.
How they can beat the other's prices I'm not sure but for me, the customer, it's brilliant.
I recommend Express Watches to anyone who wants a great deal and quality products.
Many thanks. Tim.

May 21, 2015
Unprompted review
Rated 5 out of 5 stars

Best price and service.

I had been looking for a specific Seiko watch and after searching the internet market I came across this retailer that was offering by far the best price. After ordering the watch it was delivered by First Class Royal Mail the next day.
Excellent service, and would definitely use them again, and would not hesitate to recommend them to my friends and family.

May 4, 2015
Unprompted review
Rated 5 out of 5 stars

Very fast delivery.

I ordered the Seiko Solar Men's Chronograph on Friday morning about 11. 00, paid via PayPal and the watch arrived the following morning in the post - surprisingly fast service, excellent. And the watch was good too!

May 3, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service

I bought a Seiko SKA371P1 watch for my husband online just before 3pm dateline for the next day delivery. I had to phone in at 2.55pm as I forgot to specify the wrist size, it was delivered at 12.30 am on the following day.

The watch is beautifully made, very heavy and sits perfectly on the wrist. It is clear and easy to read. My husband is delighted with his gift and the service provided by Express Watches.

Highly recommended!

May 3, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent sevice

I bought a Seiko watch that was very nice, which I received next day, and the price of the watch was the cheapest I could find, so a very happy customer.

May 3, 2015
Unprompted review
Rated 5 out of 5 stars

Right on time

Placed my order on Tuesday night, and missed the chance to specify the bracelet size. Separate email sorted that out and the watch arrived to spec within 48 hours.
Hope the watch is as good as the service!

April 30, 2015
Unprompted review
Rated 5 out of 5 stars

Fantastic service!

I bought a Seiko SSC231P9 watch. I ordered it at 3pm and it was delivered at 11.30 am on the following day.
The watch is beautifully made, very heavy and sits perfectly on the wrist. It is clear and easy to read and operate. I am delighted with my purchase and the service provided by Express Watches.

April 30, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent watch, excellent price and excellent service

The title says it all, really. I ordered a Seiko Premier Monday evening and it was delivered this morning (Wednesday), sized according to my instructions and perfect in every way. The email I sent this afternoon with a query was answered promptly and the price I paid for the watch was the best (by some margin) I could find in the UK. To get such a bargain from a Seiko Authorised Dealer was just the icing on the cake.

I wouldn't hesitate to recommend ExpressWatches to other buyers and would certainly make their website my first port of call should I be looking for another mid-range Seiko in future.

April 29, 2015
Unprompted review
Rated 5 out of 5 stars

Extremely Satisfied

Yesterday I posted a very I uncomplimentary review of express watches.Within 5 minutes of the review being posted I was contacted
by express watches who were most apologetic that their normal 5 star
rating had failed miserably. They explained that a series of unrelated office problems had caused the Blip in their service delivery, they stated that the watch would be despatched with a guaranteed delivery time of before 1pm
on the 21st April. Today at 1100 hrs I received my Seiko Kinetic watch, the bracelet was perfectly adjusted to the measurement I provided. The watch is exactly as I pictured it and the value the best that I could source on the Internet. I will happily endorse this company despite my initial trepidations Reginald Fifield.

April 20, 2015
Unprompted review
Rated 5 out of 5 stars

Happy

Free next day delivey, cheaper than any other sites i checked, the watch looks brilliant, works perfect for now. One happy customer.

April 15, 2015
Unprompted review
Rated 5 out of 5 stars

Seiko kinetic titanium

Ordered this watch in good faith and was not disappointed it is exactly what was described, at the price stated and arrived the following day as promised.
Well done!

April 15, 2015
Unprompted review

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