ExpressWatches.co.uk Reviews 656

TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

They sent me wrong colour of watch then came back to me saying there did not. One watch had white writing in it the one I wanted had green. Told them I wasn't happy wanted refund and have sent 3 email... See more

Rated 2 out of 5 stars

The product arrived poorly wrapped from a private address with a US dollar price tag. It therefore appears to be a grey import not originally destined for the UK market. This may explain the price wh... See more

Company replied

Rated 3 out of 5 stars

Nice watch, good price, well packed. However, it was ordered on a Friday morning and only arrived on the Tuesday, so hardly next-day delivery. I was beginning to think it had ‘evaporated’ en route fr... See more

Rated 2 out of 5 stars

I placed an order for a new Seiko watch which showed as being in stock & offered next day delivery. However 3 days later & no delivery despite email confirmation of the order & an email asking me t... See more

Company replied

Company details

  1. Watch Store

Information provided by various external sources

Express Watches was launched with the aim of selling Seiko watches at amazing prices. With the company policy of keeping all items in stock means that we can offer the highest levels of customer service in comparison with our competitors.


Contact info

2.1

Poor

TrustScore 2 out of 5

656 reviews

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Rated 5 out of 5 stars

Good

Best price I could find, quick secure delivery, can't fault it.

April 14, 2015
Unprompted review
Rated 5 out of 5 stars

What a good company to deal with

When I ordered online the email response was prompt telling me that the order had been placed. I contacted the company by email to ask when delivery would take place and they came back immediately to say the order had been despatched and I would receive it the following day which is exactly what happened.
They could possibly improve the tracking of the order system as I found it difficult to get information.

April 14, 2015
Unprompted review
Rated 5 out of 5 stars

So far so Good !

I work in Egypt, where I currently am so I asked for and received a couple favors concerning the shipping, specifically when to send my purchase.I was immediately told it was not a problem, they were glad to assist. I cannot ask for better than that.

April 7, 2015
Unprompted review
Rated 5 out of 5 stars

Amazing

Wow! Express Watches is the place to go for fantastic Seiko deals.. Love the watch and saved over £50 on High St jewellers prices! Add quality service, and you have the complete package. I will definitely be back!

April 2, 2015
Unprompted review
Rated 5 out of 5 stars

Seiko Diving Watch

I ordered this watch on Saturday and it arrived as promised on the following Tuesday. An excellent and prompt service, thank you.

April 1, 2015
Unprompted review
Rated 5 out of 5 stars

Fast Delivery and Excellent Service

I wanted to buy my son a Seiko Solar divers watch for his 30th. Expresswatches had the lowest price and I ordered it on Saturday and I received it on Monday.

At the time they were doing a 10% discount, I put my order through without remembering to put in the discount code. I telephoned Expresswatches and explained the situation. They were very understanding and refunded my credit card with the 10% discount. A very happy transaction and I will happily buy a watch from them again.

March 28, 2015
Unprompted review
Rated 5 out of 5 stars

Buy with confidence

Stumbled onto their website whilst looking at watches and found not only the watch I liked to be cheaper than elsewhere, there was also further discount for a limited time.
Easy ordering and prompt email notification of the order.
Arrived well packaged
Well recommended company to deal with

March 19, 2015
Unprompted review
Rated 5 out of 5 stars

Seiko Watch

I found the watch i wanted in the high street but it was more than I wanted to spend. Got the watch considerably cheaper from expresswatches and it was delivered the next working day. My only criticism (and it is probably not entirely fair) is that the outer box for the watch was damaged. However there was plenty of padded packaging around the box when delivered and this probably has more to do with Royal Mail than expresswatches. Great price and service.

March 11, 2015
Unprompted review
Rated 5 out of 5 stars

Brilliant Experiance

Choose my watch locally, went online to Express Watches was surprised at the great price, checked out the company all good reviews, they are a real shop in a real location and not just an Internet company found this to be very comforting.
I placed my order within the sale deadline and elected to pay using PayPal, the payment and ordering went smoothly but I'd omitted to give my wrist size so I followed up the order with an Email and then a phone call on the Monday morning as I'd ordered Sunday evening. had a pleasant conversation with the proprietor who said he would contact his son immediately to size the strap, hopefully before it was dispatched.
Order arrived on time and sizes correctly.
A very pleasant safe buying experience especially as I was buying myself a birthday present before I get the money from family members.

March 10, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service

Ordered watch on the web late afternoon on Friday and it arrived by Royal Mail on Saturday free of delivery charge. Delighted with watch, price and service in every respect. Strongest recommendation without reservation. Many thanks.

March 2, 2015
Unprompted review
Rated 5 out of 5 stars

Great service

After I ordered my watch online I had a doubt about a detail and wrote to the vendor. Despite the late hour I received a reply almost immediately. The watch arrived within 2.5 days, warranty stamped and watch band adjusted.

March 1, 2015
Unprompted review

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