ExpressWatches.co.uk Reviews 656

TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

They sent me wrong colour of watch then came back to me saying there did not. One watch had white writing in it the one I wanted had green. Told them I wasn't happy wanted refund and have sent 3 email... See more

Rated 2 out of 5 stars

The product arrived poorly wrapped from a private address with a US dollar price tag. It therefore appears to be a grey import not originally destined for the UK market. This may explain the price wh... See more

Company replied

Rated 3 out of 5 stars

Nice watch, good price, well packed. However, it was ordered on a Friday morning and only arrived on the Tuesday, so hardly next-day delivery. I was beginning to think it had ‘evaporated’ en route fr... See more

Rated 2 out of 5 stars

I placed an order for a new Seiko watch which showed as being in stock & offered next day delivery. However 3 days later & no delivery despite email confirmation of the order & an email asking me t... See more

Company replied

Company details

  1. Watch Store

Information provided by various external sources

Express Watches was launched with the aim of selling Seiko watches at amazing prices. With the company policy of keeping all items in stock means that we can offer the highest levels of customer service in comparison with our competitors.


Contact info

2.1

Poor

TrustScore 2 out of 5

656 reviews

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Rated 5 out of 5 stars

Outstanding service

I've ordered watches online before with other 'well known' websites and had bad experiences. I'm a lot more cautious these days so chose to call express watches just to be sure... They were fantastic and made me realise they could be trusted. After speaking with them I placed my order at 1pm on a Friday and the watch arrived 10am Saturday! Simply an outstanding service and a shop I'll be using again.

March 1, 2015
Unprompted review
Rated 5 out of 5 stars

What it says on the tin...

The website is easy, uncluttered and displays accurate stock. Can't beat the price and making contact is easy and the response is pleasant and courteous. Delivery within hours as promised.

February 28, 2015
Unprompted review
Rated 5 out of 5 stars

1st rate on price and service

just purchased a seiko kinetic watch saved over £100 on any other watch company selling this watch arrived the next day very happy I would not hesitate to recommend this company. Thank you

February 27, 2015
Unprompted review
Rated 5 out of 5 stars

Happy satisfied customer

Well worth the 5 stars awarded. Excellent service from ordering to delivery. Also fantastic price for this Seiko kinetic premier watch. ordered as a gift for my husband and he was well pleased. Will certainly be shopping here again.

February 24, 2015
Unprompted review
Rated 5 out of 5 stars

" Seiko Excellence "

First Express Watches, what a brilliant company. It is the first time that i have used them after reading all the positive feedback online. Their service has to be second to none, next day signed for delivery and as for my new Seiko Sportura what a piece of craftsmanship as you would expect from a top brand like Seiko. Highly delighted with both Express Watches and Seiko i would recommend them both to anyone without any hesitation.5 star *****.

February 24, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service

Wonderful service and they went out of their way to help me overcome a problem. I wish all suppliers were this good.

February 20, 2015
Unprompted review
Rated 5 out of 5 stars

BUY SEIKO NOWHERE ELSE !

Two years on, I recently returned to Express Watches to buy a solar watch for my wife. As when I made my earlier purchase, I enjoyed an outstanding service from initial enquiry to rapid delivery. All through my sometimes trifling enquiries and requests, I received the most helpful and friendly replies. The watch is exactly as advertised and at a bargain price.
My only complaint is the lack of rating space above, to award Express Watches TEN, not five stars.

February 14, 2015
Unprompted review
Rated 5 out of 5 stars

Buy Your Watch Here

I was unsure about using Express Watches, there prices were cheaper than the big boys in this game. So after lots of searching on the internet & local shops I decided to give them a go.
So glad I did I saved over £90, the watch arrived next day well wrapped & I was delighted
I thoroughly recommend Express Watches

February 14, 2015
Unprompted review
Rated 5 out of 5 stars

Quicker than a whippet

Ordered, discounted well and delivered next day. Emailed vendor and had excellent response time.

No possible complaints and full marks for an online business.


Basho - outsidecontext.com

February 13, 2015
Unprompted review
Rated 5 out of 5 stars

fantastic service and price!!

Found this watch cheaper than anywhere else after extensive research. No one else could match it!! Plus an extra 10% off!! WOW
Highly recommended. Fast service. Nice to see the small companies showing the big ones how its done!!

February 12, 2015
Unprompted review
Rated 5 out of 5 stars

Fantastic Customer Services

After much online research I ordered my Seiko Kinetic SUN019P1 Divers Watch from ExpressWatches.co.uk for a number of reasons.

They are an Authorised Seiko stockist and based in the UK. The prices were one of the cheapest I found (even more so with the coupon code), postage was included and feedback other people had left was positive.

The order process was smooth and swift with no issues going through the checkout. I received email confirmation of my order and was soon followed up with a personal, non automated email updating me with my delivery times from Christopher.

After a little confusion with regards to the delivery date, I made a call to the store and was dealt with by a very polite member of staff who advised me that Christopher was away for a few days but I should contact him by replying to the email he sent me.

I did as she suggested and my email was responded to within minutes. After a couple of email exchanges with Christopher, my query was resolved. He even offered to increase the delivery from Special Delivery to Special Delivery 9am.

My watch arrived bang on 7am on the day he said it would and what a beauty it is.

I cannot fault the service of Expresswatches.co.uk at all and would recommend them without hesitation.

I'm one happy customer.

February 9, 2015
Unprompted review

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