Exlent customer services, he's very helpful with product advice and\nHelp you find the right product you need Good pricing. Prompt delivery within good packaging. Used the company about 6 times... See more
Company replied
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Great service from Extractor fan world. Kept informed along the way. They answered a few technical questions for me. Product itself from Envirovent is top notch - super quiet and very powerful. High... See more
Company replied
Very helpful pre-sale advice over phone and email. They use the best delivery firm with 1hr timed delivery slot and email updates. Post sale advice and returns just as helpful and easy. Refund q... See more
Company replied
Quick service. The fan is amazingly quiet! Not fully installed yet, but hopeful that it will extract moist air effectively. Dislike the converter kit. Spoils the overall appearance of the Torn... See more
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Company details
About Extractor Fan World
Written by the company
Welcome to the official Trustpilot profile for Extractor Fan World
At Extractorfanworld.co.uk we are dedicated to providing superior products, outstanding service, and excellent value.
We have over 37 years of experience in supplying extractor fans and accessories to both trade and end-user customers.
Understanding every aspect of our products, the UK electrical regulations, and crucially, the varied problems that different installations can present, gave us a great advantage when developing this site.
We know how fans are installed, we know how fans are purchased, we know how confusing all the technology and terminology is and we know what questions you’re likely to be thinking of!
Check out our Best sellers
Contact our Customer service
Featured Categories
Bathroom Fans Inline Duct Fans Kitchen Fans Continuous Running Fans Ducting & Accessories Ventilation SystemsContact info
Unit 34 Chess Business Park, Moor Road, HP5 1SD, Chesham, United Kingdom
- 0345 683 0501
- orders@extractorfanworld.co.uk
- extractorfanworld.co.uk
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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quilt stylish black extractor fan
great quiet black kitchen extractor fan, perfect for my refurbished kitchen
August 15, 2025
Reply from Extractor Fan World
Thanks Simon
Reply from Extractor Fan World
Thanks Jagjit
Excellent services
Excellent service, highly recommended. My extractor fan wasn’t working properly after a while and the returns process was simple with excellent communication from Luke.
November 14, 2025
Unprompted review
Reply from Extractor Fan World
Glad we could help!
Reply from Extractor Fan World
Thanks Robin
Great
A little embarrassing. I bought an inline fan from here, wired it up and it didn't work. I was really irritated, because I'd been in my loft all day ripping stuff out etc, and needed to get the new insulation in but couldn't until the fan was installed
Complained to ExtractorFanWorld, and was further annoyed at the prospect of having to send the fan back in, etc..
Anyway, turns out I'm an idiot that doesn't read instructions properly.
Once I'd wired it up correctly, it was good to go.
ExtractorFanWorld's customer service was quick and responsive, and I will definitely shop here again.
On that note, by the way - their fans are literally half the price of elsewhere. The same fan on Screwfix is over 40 quid more. That was why I was initially annoyed, because I thought maybe they sell seconds, and that's why my fan's dead. But no, fully working, just ridiculously cheap.
There's no reason to get a fan from anywhere else, because you're talking about 50% savings.
Pretty sure it was next day delivery, too
Brilliant.
November 5, 2025
Unprompted review
Reply from Extractor Fan World
Thank Alex! Lovely review - Glad the fan is working!!!!
Great company with fast postage
Fabulous company, posted item very quickly and well packaged, thank you.
October 26, 2025
Reply from Extractor Fan World
Thanks Linda
A great example of how online shopping should be done.
The website was really easy to navigate, and I quickly found all the parts I needed. They were by far the cheapest place online for the Manrose MF100T, and delivery was prompt — arriving within the timeframe stated on the website.
I ordered two of these extractor fans, but unfortunately, one arrived damaged. I contacted the team through the “My Orders” page, and Luke got back to me promptly via email. He was fantastic — offering either a full replacement (which would take a few days) or a spare part that could be sent out the very next day. I chose the spare part option, and as promised, it arrived the following day.
Luke even sent pictures and simple instructions on how to replace the part — which turned out to be just one screw!
A great example of how online shopping should be done: easy ordering, fast delivery, and excellent customer service that actually solves problems when they arise. Well done, EFW team!
October 23, 2025
Unprompted review
Reply from Extractor Fan World
So glad we could help Atif!
Great service from Extractor fan world
Great service from Extractor fan world. Kept informed along the way. They answered a few technical questions for me. Product itself from Envirovent is top notch - super quiet and very powerful. Highly recommend Extractor Fan World.
I have installed this and it is working great (core drilling a 4 inch hole through 1.5 foot of Edwardian engineering bricks was not fun!)
October 11, 2025
Unprompted review
Reply from Extractor Fan World
Thanks David!
Good Customer Service
The ordering was easy and the customer services were very helpful in returning a faulty extractor fan and getting a refund.
September 24, 2025
Reply from Extractor Fan World
Thanks Adi
Reply from Extractor Fan World
Thanks Martin
Super quick reliable delivery
Super quick reliable delivery, great price, recommended.
September 24, 2025
Reply from Extractor Fan World
Thanks Dan
What start to finish the knowledge
from start to finish the knowledge , advice , help product information I received was excellent and always friendly , including enquiry response time and delivery
August 28, 2025
Unprompted review
Reply from Extractor Fan World
Thanks Stuart
Bought the Tornado ST100T and window fitting adaptor
Bought the Tornado ST100T, as a replacement had a problem with the installation, the hole in the glass was too small, Luke was super helpful .
I managed to solve the problem and installed the fan, which is great and very efficient this one has the timer overrun.
Would certainly buy again
October 2, 2025
Unprompted review
Reply from Extractor Fan World
Thanks Buchanan
Reply from Extractor Fan World
Thanks Dave
A company that cares about it's customers.
Super quick delivery and fantastic customer service. A big shout out to the two "Matts" who sorted out my faulty product with a minimum of fuss. A really pleasant eshopping experience
September 19, 2025
Unprompted review
Reply from Extractor Fan World
Thanks Steve!!!
The Tornado ST100DMEVHT is a brilliant…
The Tornado ST100DMEVHT is a brilliant extractor fan—quiet, powerful, and fantastic at reducing humidity. It kicks in automatically and keeps our bathroom fresh without the noise. Extractor Fan World’s customer service was top-notch: when the first delivery was missing a part, they arranged a replacement quickly and were incredibly helpful throughout. Highly recommended!
September 11, 2025
Unprompted review
Reply from Extractor Fan World
Thanks Elliott!
They had everything I needed and where…
They had everything I needed and where very helpful
August 28, 2025
Reply from Extractor Fan World
Thanks Abid
Fully trusted friendly company
Fully trusted friendly company
Would definately use again without any doubt
August 28, 2025
Reply from Extractor Fan World
Thank you Richard!
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