Extractor Fan World Reviews 

3,664
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Evaluating 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and friendly staff who provide great advice and quick assistance. Many people are impressed with the product quality, noting that items are powerful, quiet, and efficient. Reviewers frequently mention the competitive pricing and the prompt, reliable delivery service, often arriving next day and well-packaged, making the overall purchasing experience smooth. However, some customers encountered issues with products arriving faulty or becoming damaged after a period of use. Additionally, a few people experienced minor delivery hiccups, such as items being left unattended or initial damage during transit, though these were often swiftly resolved by the company's responsive support.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently praising the super fast and quick... See more

Product

Customers consistently note positive experiences with the product, praising its good price, quality, and... See more

Service

Customers had positive experiences with service, often highlighting quick and responsive customer support,... See more

Price

Users describe positive interactions with price, consistently finding products to be good value and... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the products as fantastic,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Exlent customer services, he's very helpful with product advice and\nHelp you find the right product you need Good pricing. Prompt delivery within good packaging. Used the company about 6 times... See more

Company replied

Rated 5 out of 5 stars

Great service from Extractor fan world. Kept informed along the way. They answered a few technical questions for me. Product itself from Envirovent is top notch - super quiet and very powerful. High... See more

Company replied

Rated 5 out of 5 stars

Very helpful pre-sale advice over phone and email. They use the best delivery firm with 1hr timed delivery slot and email updates. Post sale advice and returns just as helpful and easy. Refund q... See more

Company replied

Rated 5 out of 5 stars

Quick service. The fan is amazingly quiet! Not fully installed yet, but hopeful that it will extract moist air effectively. Dislike the converter kit. Spoils the overall appearance of the Torn... See more

Company replied


Company details

  1. Electrical Wholesaler
  2. Electrical Supply Store

About Extractor Fan World

Written by the company

Welcome to the official Trustpilot profile for Extractor Fan World

At Extractorfanworld.co.uk we are dedicated to providing superior products, outstanding service, and excellent value.

We have over 37 years of experience in supplying extractor fans and accessories to both trade and end-user customers.

Understanding every aspect of our products, the UK electrical regulations, and crucially, the varied problems that different installations can present, gave us a great advantage when developing this site.

We know how fans are installed, we know how fans are purchased, we know how confusing all the technology and terminology is and we know what questions you’re likely to be thinking of!

Check out our Best sellers

Contact our Customer service

Featured Categories

Bathroom Fans Inline Duct Fans Kitchen Fans Continuous Running Fans Ducting & Accessories Ventilation Systems

Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(3,664)

96 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Fan, Easy to Install, Good Delivery

Good fan, straightforward to install. Happy days so far.
Delivery through third party - would be improved if an eta had been included. Instead I just got a message on the day from the carrier.

July 18, 2025
Extractor Fan World logo

Reply from Extractor Fan World

Thanks Josh

Rated 5 out of 5 stars

Excellent service

Excellent service . I ordered wrong fan initially but had it changed swiftly , easy to return & refunded . Now have the fan i wanted , which is excellent . Well made & powerful , Tornado 100pros . Arrived very quick . Thank you .

July 17, 2025
Extractor Fan World logo

Reply from Extractor Fan World

Thanks Andrew!

Rated 5 out of 5 stars

Works as advertised

Purchased based on reviews online, fairly straightforward to install, only issue for me was identifying the appropriate power supply as I wanted to run the fan from a separate switch . Fan works as advertised, clears the shower room of steam and is fairly quiet as I installed it on sound absorbing pads

April 20, 2025
Extractor Fan World logo

Reply from Extractor Fan World

Thanks Mikey!

Rated 5 out of 5 stars

Great delivery time

Great delivery time, excellent bit of kit, not fitted yet but it looks like it will do the job perfectly.

July 15, 2025
Extractor Fan World logo

Reply from Extractor Fan World

Thanks Billy

Rated 5 out of 5 stars

Really helpful service

I purchased an extractor fan from them online. I wasn’t sure which accessories was needed so I rang them up and they talked me through the options and where to find them on their website- so helpful.

July 7, 2025
Extractor Fan World logo

Reply from Extractor Fan World

Thank you Janna! Glad we could help.

Rated 5 out of 5 stars

Jason was very helpful and the delivery…

Jason was very helpful and the delivery was quick.
Unfortunatly the fan was fitted but the humming noise of the fan did not sit well with my tinitus so i had to have it taken back out.

July 7, 2025
Extractor Fan World logo

Reply from Extractor Fan World

Thank you for your review Valerie!

Rated 1 out of 5 stars

Avoid this company...............

There is a review on the 10 February 2025 by a customer who states that his bad review of a product has not been shown for the product on the website. The exact same issue happened with a review for a TORNADO TT100PROT fan I submitted. The review has not been shown. As stated by the other client this is why all the reviews are 5*. This is shocking, deceptive and conning customers. The product I purchased is not good and has serious issues. I am a Consultant Electrical Engineer with decades of experience. A company which operates in this manner is very unprofessional and is obtaining business by false means. I have a screen shot of the review I submitted which includes the acknowledgement the company sent to confirm they received it. Potential customers should avoid this company.

June 23, 2025
Unprompted review
Extractor Fan World logo

Reply from Extractor Fan World

Hello Dave,

Many thanks for your review. All site reviews are vetted before being published, as there is a large volume of spam and inappropriate posts that would otherwise clog up the responses. We review these posts periodically and post those that are deemed suitable. I can confirm that your review has been posted on our site today. We appreciate your feedback and have passed your comments on to the manufacturer.

Kind regards

Rated 5 out of 5 stars

Great service

Great service. Goods arrived promptly and well packaged. Reasonable price. Web page info about is good.

July 2, 2025
Extractor Fan World logo

Reply from Extractor Fan World

Thanks Steve

Rated 4 out of 5 stars

TIMELY SHIPMENT…

Extractorfanworld sent this product ahead of the scheduled date. Communication before shipment was good.
The fitting details from VentAxia on the fan are very bare bones. The fitting details with the window kit are non-existent.

July 9, 2025
Extractor Fan World logo

Reply from Extractor Fan World

Thanks Peter, we'll pass your comments on to Vent Axia

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