Extractor Fan World Reviews 

3,664
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Evaluating 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and friendly staff who provide great advice and quick assistance. Many people are impressed with the product quality, noting that items are powerful, quiet, and efficient. Reviewers frequently mention the competitive pricing and the prompt, reliable delivery service, often arriving next day and well-packaged, making the overall purchasing experience smooth. However, some customers encountered issues with products arriving faulty or becoming damaged after a period of use. Additionally, a few people experienced minor delivery hiccups, such as items being left unattended or initial damage during transit, though these were often swiftly resolved by the company's responsive support.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently praising the super fast and quick... See more

Product

Customers consistently note positive experiences with the product, praising its good price, quality, and... See more

Service

Customers had positive experiences with service, often highlighting quick and responsive customer support,... See more

Price

Users describe positive interactions with price, consistently finding products to be good value and... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the products as fantastic,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Exlent customer services, he's very helpful with product advice and\nHelp you find the right product you need Good pricing. Prompt delivery within good packaging. Used the company about 6 times... See more

Company replied

Rated 5 out of 5 stars

Great service from Extractor fan world. Kept informed along the way. They answered a few technical questions for me. Product itself from Envirovent is top notch - super quiet and very powerful. High... See more

Company replied

Rated 5 out of 5 stars

Very helpful pre-sale advice over phone and email. They use the best delivery firm with 1hr timed delivery slot and email updates. Post sale advice and returns just as helpful and easy. Refund q... See more

Company replied

Rated 5 out of 5 stars

Quick service. The fan is amazingly quiet! Not fully installed yet, but hopeful that it will extract moist air effectively. Dislike the converter kit. Spoils the overall appearance of the Torn... See more

Company replied


Company details

  1. Electrical Wholesaler
  2. Electrical Supply Store

About Extractor Fan World

Written by the company

Welcome to the official Trustpilot profile for Extractor Fan World

At Extractorfanworld.co.uk we are dedicated to providing superior products, outstanding service, and excellent value.

We have over 37 years of experience in supplying extractor fans and accessories to both trade and end-user customers.

Understanding every aspect of our products, the UK electrical regulations, and crucially, the varied problems that different installations can present, gave us a great advantage when developing this site.

We know how fans are installed, we know how fans are purchased, we know how confusing all the technology and terminology is and we know what questions you’re likely to be thinking of!

Check out our Best sellers

Contact our Customer service

Featured Categories

Bathroom Fans Inline Duct Fans Kitchen Fans Continuous Running Fans Ducting & Accessories Ventilation Systems

Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(3,664)

96 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The extractor fan operates efficiently…

The extractor fan operates efficiently and I am very satisfied with its performance.

The reason for not giving 5 stars was because the timer does not have the option to increase or decrease the time it should stay on after the light of the bathroom goes off.

June 24, 2025
Extractor Fan World logo

Reply from Extractor Fan World

Thanks Shahid

Rated 2 out of 5 stars

wrong item delivered…

Ordered extractor and energy saving grille. Wrong grille delivered although invoice was correct. Informed, you then you sent a different but wrong grille. Informed again you sent correct item.....arriving 4 days after extractor was fitted

July 1, 2025
Extractor Fan World logo

Reply from Extractor Fan World

Hi Colin,

Our apologies for this error. We do try to ensure correct items are sent, and in this case, we definitely dropped the ball!

We are very sorry for the inconvenience caused.

Kind Regards.

Rated 5 out of 5 stars

Good quality PIR sensor fan at a good price

Good quality fan at a good price. Moves significantly more air than the previous fan and the PIR sensor works very well. Delivered promptly.

July 1, 2025
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Reply from Extractor Fan World

Thanks Mike. The Tornado range is excellent, and the ST100PR is a great choice!

Rated 5 out of 5 stars

Genuine original part and great value

The fan I needed was a little unusual as it was part of the building ventilation in a flat. Extractor fan world had just what I needed, a lot cheaper than the manufacturer's site and it was a genuine part, not a copy. Next day delivery ensured it was in place quickly and my tenants were happy. Super service.

June 18, 2025
Extractor Fan World logo

Reply from Extractor Fan World

Thanks Chris

Rated 5 out of 5 stars

Great prices

Had a very good price for all of the fans I was looking for. Dispatched and delivered very quickly.

Would definitely use again if needed!

June 18, 2025
Extractor Fan World logo

Reply from Extractor Fan World

Thanks Chris

Rated 5 out of 5 stars

Excellent

Never used this company before but certainly would recommend. Easy ordering and delivered before expected date. Very happy.

June 19, 2025
Extractor Fan World logo

Reply from Extractor Fan World

Thanks Sue

Rated 5 out of 5 stars

Knowledgeable & helpful service…

Knowledgeable & helpful service provided along with prompt delivery. Also ordered an additional part which was not required. Sending back was hassle free & my account was fully refunded for the item.

June 2, 2025
Extractor Fan World logo

Reply from Extractor Fan World

Thanks Paul

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