Extreme Customs Reviews 3,241

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 205 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting the quality of the wheels and tires, and appreciating that packages frequently include extras like TPMS and lug nuts. Many people also praise the fast delivery service, noting that items often arrive quickly and well-packaged. However, some people were dissatisfied with the order and service aspects, specifically mentioning issues with tracking information not being provided or updated promptly, leading to unexpected deliveries. A few customers also experienced delays in shipping or received incorrect lug nuts, and some reported issues with product fitment causing rubbing.

What people talk about most

Product

Customers generally had positive experiences with the product. Many reviewers were satisfied with the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising fast shipping times and timely... See more

Order

Clients share ambiguous opinions on order experiences. Many reviewers report positive outcomes, such as quick... See more

Service

Consumers find service to be ambiguous. Many reviewers praise the excellent customer service, quick... See more

Quality

Customers consistently note ambiguous experiences with quality. While many reviewers praise the excellent... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Super long wait for shipping but worth the wait. These folks have excellent customer service! Responds to texts almost immediately. Awesome prices too. Just wish they sold better quality locks. Had to... See more

Rated 4 out of 5 stars

I placed two separate orders. The first was for wheels, and the second one was Tires. Both came in accurately and correctly. Shipping was fast. The only negative is communication. There was no trackin... See more

Rated 4 out of 5 stars

Wheel/tire combo price was better than all other internet companies by $300-$400 and anytime I had a question I was able to txt or get a call from a representative right away. The only reason its not... See more

Rated 4 out of 5 stars

They came quickly I wasn’t happy how the carrier just left them in drive way no paperwork to sign but rims are in really good shape I didn’t get the lug nuts that I order but I’m still pleased



Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great customer experience

Great customer experience. I received feedback on what tire to select with my tire package to ensure that my Tires do not rub my under carriage fender. I happy with my wheel selection. Great wheel package in addition to free TPMS and lugs. It is hard to find a wheel package with TPMS and lug nuts included with your package.

October 22, 2025
Rated 2 out of 5 stars

Bad tires and poor customer service

Ordered a set of wheels and tires for my Tacoma. Received them within two weeks which is what I had expected. Tires came mounted and “balanced” with TPMS installed. Seemed like a good deal. After install the ride was rough. Truck would shake over 70mph and bad over 80. I put about 200 miles on the tires total. So I contacted customer service. Meer advised me to get them rebalanced. So I made an appt to get that done. When I told him I made an appointment he told me they needed to be road force balanced. So now I had to cancel my existing appointment and find a road force balancer that could fit me in within the next two weeks. Found a shop. They deemed that three of the tires were not properly balanced when they arrived to me, ranging from 3/4oz to 2oz of difference and also three tires were out of round and had excessive road force meaning they were defective. They were also 2 and a half years old. I once again reached out to Meer and let him know. He started a warranty case with Uniroyal(Michelin). Then after sending a dozen pictures, I was advised to have the tires unmounted then I had to pay to ship them to Michelin who would advise if they were defective and would take action after the fact. So Meer wanted me to spend $300 to ship tires to the manufacturer that were defective. This is after I paid $110 for the balance. I contacted the manufacturer directly who suggested I take the wheels and tires to a local authorized retailer who can take care of a satisfaction guarantee for me and change out the tires. Michelin helped me upgrade to some nice BFG K03. I only give 2 stars because Extreme Customs did commit to a refund of the $110 for the balance and they did actually ship what they said they would. Even if they didn’t actually help me in any way at all.

October 2, 2025
Rated 4 out of 5 stars

Communication could’ve been better With shipping

I placed two separate orders. The first was for wheels, and the second one was Tires. Both came in accurately and correctly. Shipping was fast. The only negative is communication. There was no tracking number sent to me and both orders actually showed up at my door the day before I received any tracking number, other than that, everything else was great.

October 15, 2025
Rated 3 out of 5 stars

Communication is horrible

Extremely happy with the product. Communication was NOT GOOD...Placed order on 08/20/25, they confirmed the order on 08/22/25 stating that the order will be shipped by 6-12 business days. On the the 8th day they showed that it was shipped and provided me a tracking number but the tracking number provided did not have any information. So I called and they informed me that the tracking number provided was a system error... after that I received a message stating that one of the tires you ordered could not be balance so they have to re-order one tire... 5 more days passed and no communication... Finally I received a call from the actual people that suppose to deliver the the items stating they have a shipment that is going to be delivered to me...But I never heard from extremecustoms.com at all after calling, emailing, text,ect... Eventually received my product on 09/21/25

October 2, 2025
Rated 5 out of 5 stars

Good

The product is great, shipped and was delivered in great shape. Shipping took longer then given. Other than that, great company to do business with

October 2, 2025
Rated 1 out of 5 stars

They refuse to take the wheels back…

They refuse to take the wheels back when they sent me the wrong ones insisting they fit but I need staggered wheels for my RWD 2015 Jaguar xf portfolio, built the guy wants to see them not fit, when my car clearly shows I need staggered to not lose traction and the guy was just an Ass, trying to charge a 25%restock fee plus shipping when they screwed up, still waiting on my return slip, Ido not recommend this company just looking for a buck

October 10, 2025
Rated 5 out of 5 stars

Super simple process

Super simple process. The shipping was fast, also. There was one issue, but that was handled immediately! Will definitely use again.

October 2, 2025
Rated 5 out of 5 stars

Good experience overall

Tire and wheel combo came packaged well and there was no damages. They did send me the wrong lug nuts, but I just contacted them and they sent me the correct ones right away. Overall a good experience

October 2, 2025

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