This is a review and serious warning to consumers who are considering ordering glasses from eye-sale.com. My own experience is similar to others who have also written unfavourable reviews about t... See more
www.eye-sale.com
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See what reviewers are saying
I've sent 5 emails and made 2 calls to the UK and they've passed the message on to eye-sale. No response from anyone. I'm connecting with my credit card company and cancelling the transaction. v... See more
Company replied
Well impressed with eye-sale - ordered on line which was easy to use even though i had a little problem with my wowcher code (nothing to do with eye-sale) but after copying and pasting the code no... See more
I had broken both pairs of my High Street glasses, when I received an email voucher from eye-sale. This gave a very competitive price. I had some reservations about buying glasses online, but the keen... See more
People also looked at
Quick, easy and fab value for money
Good Experience
Had a good experience with these guys, got a £59 pounds voucher from Wowcher. I needed the glasses desperately by a certain date and a lady called Nazreen ensure and asked for the lab to do my glasses by the date I required. Glasses are pretty good, my left eye screen doesn't quite feel right and not sure if they didn't quite do the right prescription as I've had my eyes tested twice and I know I have the right prescription. It just feels wrong in the left eye- so not sure if they used the wrong lens. Otherwise I've had a really good experience. Definitely the way to go ! Cheaper online glasses.
Polite and professional
Good service , however tint on glasses too prominent
Excellent Service
Great Styles, superb service and speedy delivery, will use again
Just Wonderful
Helpful, knowledgeable consultants prepared to go the extra distance. Well fitting specs in good colours, what's not to like?
Great service and cool specs.
I ordered two pairs of glasses from Eye Sale, I thought there was quite a good selection with different prices. The customer service was excellent, I was called by phone after I put in my order, to verify certain sizes and, was emailed with updates as to the status of my order, until I had received everything and was happy.
My only criticism, is that you can't try the glasses on first, to see if they suit you before you buy.
Great Glasses Great Price!!!
I brought a Wowcher voucher worth £59 which I used towards the cost of my glasses, so I was pleased I only had to pay £45 in total. I ordered my glasses with ease and even had a member of their team contact me to confirm my prescription was correct before processing my order. My glasses arrived within two weeks of my order and were in mint condition. My prescription lenses were fine and I had no problem reading with them. Overall,I am happy with the glasses and the service I received and would recommend this company to others.
Specstacular Value
Very pleased thought the value and service was excellent
Extremely good service, product lovely and staff a pleasure to deal with..
I am particularly impressed with this company, I inputted my prescription wrongly on my original order and they have kindly offered to replace the lenses with the correct prescription at no extra cost. What service! The glasses are lovely, the service quick and customer service excellent.
QUICK AND VERY HELPFUL SERVICE
Really pleased with my new glasses, i made mistake on the order and the company were really quick to come back to me to check, i had placed my order correctly. really pleased with my purchase and would recommend to any of my family or friends
Glasses arived dirty, dusty, not well- fitted, looking old
I ordered glasses for my mom. She was looking forward having them. However, she got very disappointed when she finally received them as they did not look as attractive as they were on the website but cheap, dirty, dusty and not well-fitted. She had to dust and polish them before putting on. Very disappointed.

Reply from www.eye-sale.com
OK I GUESS
Was ok but glasses werent exactly as I expected but thats what you get if you use mail order

Reply from www.eye-sale.com
Amazing Customer Service!
I purchased a pair of glasses & I'm ecstatically happy with them! I would recommend this lovely Company 100%. Thank you for your excellent service ! My glasses are perfect!
Quite impressed
I have received my glasses within two weeks from the date of ordering. Was quite impressed with the quality of the frame and lenses, although the only problem that I have with the frame- it was rubbing hard against my nose so I have to adjust it, so it seems fine now. Would recommend to anyone and will buy again in the future.
Very Pleased
Although my order was delayed a little, the company were very honest, communication was excellent and they kept me informed throughout, which I find quite rare these days. When my sunglasses arrived, they were perfect, very good quality and I was very pleased with the product and the service overall. Vastly superior to another online glasses company that I have dealt with.
Simple to order, delivered quickly and very happy with my glasses
Waited 3 weeks for glasses to arrive
I bought glasses online, after two weeks I tried to phone the customer service number few times with no luck, the phone was ringing out- no answer. I sent an email to find out when I will get my order and I have been told that the frames that I ordered are out of stock and nobody bother to contact me for 2 weeks to notify me. Got my order finally after few weeks and I have to say that I was expecting better finish. When the glasses lay flat opened one leg is in the air .....

Reply from www.eye-sale.com
love my glasses
really pleased with my purchase.prescripition lenses was accurate as i was a bit doubtful as i have never got glasses online before will definetly buy more in the future..
Easy to use site, and quick service
The site was so easy to navigate, and it was easy to put in the prescription details. Prices were set out so you could see exactly the glasses you wanted. The glasses were with me within the week, and i was so pleased with them i shall order all my glasses here in future.
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