www.eye-sale.com 

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Rated 1 out of 5 stars

This is a review and serious warning to consumers who are considering ordering glasses from eye-sale.com. My own experience is similar to others who have also written unfavourable reviews about t... See more

Rated 1 out of 5 stars

I've sent 5 emails and made 2 calls to the UK and they've passed the message on to eye-sale. No response from anyone. I'm connecting with my credit card company and cancelling the transaction. v... See more

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Rated 5 out of 5 stars

Well impressed with eye-sale - ordered on line which was easy to use even though i had a little problem with my wowcher code (nothing to do with eye-sale) but after copying and pasting the code no... See more

Rated 5 out of 5 stars

I had broken both pairs of my High Street glasses, when I received an email voucher from eye-sale. This gave a very competitive price. I had some reservations about buying glasses online, but the keen... See more

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Rated 2 out of 5 stars

nice frames...pity I cant see out of the lenses!!!!

sent correct prescription (came from specsave)...
glasses would be ok if I needed them for distance,but I dont..Lucky I have old ones ha ha

March 7, 2013
Unprompted review
www.eye-sale.com logo

Reply from www.eye-sale.com

Hello, I am very sorry about the problem you are having with your glasses. We have checked your order (which you specified as distance glasses) but we will be more than happy to exchange the lenses. If you could send us a scan or picture of your prescription and return the glasses to us we will exchange them at no charge. We have sent you an email.

Rated 4 out of 5 stars

NICE GLASSES!

Nice pair of Storm glasses. Ordering was easy from start to finish and price was excellent even before I'd used my Woucher voucher!
Had to wait approx 2 weeks for delivery, but otherwise happy with service.

March 7, 2013
Unprompted review
Rated 5 out of 5 stars

Unquestionable product and service

I ordered a pair of glasses for myself and my partner and they are both excellent products. If you have your prescription at hand ordering is simple and straight forward, and I can't complain about the delivery time either.
All in all a happy transaction.

March 4, 2013
Unprompted review
Rated 5 out of 5 stars

excellent service

I had filled the form for my prescription based on an old test, and realised after the glasses came, they were not strong enough, I had a new eyetest done and Phillip at eyewear was extremely helpful. They didn't charge extra to redo my glasses! The communication was great, I was updated all the way.
Eye sale exceeded my expectations and I'm very happy with the whole experience.

March 3, 2013
Unprompted review
Rated 5 out of 5 stars

Great value

My first time having to use varifocals, I couldn't believe the price of just the lens at specsavers. Great frames and the varifocals lens for less than half the price

March 2, 2013
Unprompted review
Rated 5 out of 5 stars

wonderful service!

I was amazed at the choice of glasses available - glad i had to order two pairs because i couldn't make my mind up! i wasn't sure about my prescription so i rang them to make sure i was putting the correct information, they were really helpful and polite. They even rang my prescription provider to check the details - so no room for error. I could log on to the web site and check my order and track it - and both pairs were delivered inside of one week. Couldn't wish for better. will definitely recommend.

March 1, 2013
Unprompted review
Rated 5 out of 5 stars

great!!

The company was great. my glasses were delivered fast and efficiently. they were excatly as described would definitely use them again.

February 28, 2013
Unprompted review
Rated 5 out of 5 stars

Spot on

Excellent communication-no high pressure pitch-clear website - really easy to use. Would not hesitate to use again.

February 28, 2013
Unprompted review
Rated 5 out of 5 stars

First Class Customer Service

Philip spent a considerable amount of time on the telelphone with me helping me to decide which glasses would fit the best. We discussed measurements and style and he was extremely helpful. I have received my glasses and both pairs are perfect. I will buy from this company again!
Thank you!!

February 28, 2013
Unprompted review
Rated 5 out of 5 stars

fast professional great value service will definitely reccomend

Ordered my glasses on line and an input error on my prescription was picked up immediately and they contacted me to check what it should be. The glasses although very reasonably priced was very good quality and fit and arrived promptly well packaged. After spending hundreds at my local optitians I will definitely be getting my glasses from eye sale again.

February 28, 2013
Unprompted review
Rated 2 out of 5 stars

I feel it was a bit lax quality control that my glasses case didn't fit my glasses

My glasses case did not fit my pair of glasses which I found quite disappointing. The frame and lenses are good, although I am unsure whether "Benson and Ashley" is an actual brand.

February 28, 2013
Unprompted review
www.eye-sale.com logo

Reply from www.eye-sale.com

We are very sorry that you glasses do not fit into your case. If you would like to send us an email at info@eye-sale.com with your order number we will ensure that a larger case is sent out by return.

Benson and Ashley is a small, London based boutique eyewear brand. They produce high quality eyewear and a products in a number of other categories outside of the eyewear business.

Rated 5 out of 5 stars

Fabulous Sunglasses!!! :)

Totally satisfied with my new Sunglasses from Eye Sale!!! Initially I had a few problems but Phillip, one of their staff, helped me sort out everything. Infact Phillip couldn't have been more helpful.

I would definately recommend Eye Sale to Everybody!!!

February 28, 2013
Unprompted review
Rated 5 out of 5 stars

great service!

I bought my glasses using a discount voucher. There was a great choice and even without voucher, I thought prices were very reasonable, certainly cheaper than over the counter! There was some query with my prescription, but I was contacted quickly with some questions, also offering to contact my opticians for me to clarify, which I thought was very good. My glasses then arrived a couple of days later and I am very happy with them. Thank you.

February 27, 2013
Unprompted review
Rated 5 out of 5 stars

THE PERSONAL TOUCH

I ordered glasses after purchasing a coupon through Wowcher. I was unsure about a couple of points on my prescription so I rang up and got Philip. I was amazed at how helpful and knowledgeable he was and how efficiently he answered all my questions. I am in the process of ordering another pair and I have contacted Philip again and he will help me to ensure I make the right choice. HIGHLY RECOMMENDED

February 27, 2013
Unprompted review

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