This is a review and serious warning to consumers who are considering ordering glasses from eye-sale.com. My own experience is similar to others who have also written unfavourable reviews about t... See more
www.eye-sale.com
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See what reviewers are saying
I've sent 5 emails and made 2 calls to the UK and they've passed the message on to eye-sale. No response from anyone. I'm connecting with my credit card company and cancelling the transaction. v... See more
Company replied
Well impressed with eye-sale - ordered on line which was easy to use even though i had a little problem with my wowcher code (nothing to do with eye-sale) but after copying and pasting the code no... See more
I had broken both pairs of my High Street glasses, when I received an email voucher from eye-sale. This gave a very competitive price. I had some reservations about buying glasses online, but the keen... See more
People also looked at
nice frames...pity I cant see out of the lenses!!!!
sent correct prescription (came from specsave)...
glasses would be ok if I needed them for distance,but I dont..Lucky I have old ones ha ha

Reply from www.eye-sale.com
NICE GLASSES!
Nice pair of Storm glasses. Ordering was easy from start to finish and price was excellent even before I'd used my Woucher voucher!
Had to wait approx 2 weeks for delivery, but otherwise happy with service.
Unquestionable product and service
I ordered a pair of glasses for myself and my partner and they are both excellent products. If you have your prescription at hand ordering is simple and straight forward, and I can't complain about the delivery time either.
All in all a happy transaction.
excellent service
I had filled the form for my prescription based on an old test, and realised after the glasses came, they were not strong enough, I had a new eyetest done and Phillip at eyewear was extremely helpful. They didn't charge extra to redo my glasses! The communication was great, I was updated all the way.
Eye sale exceeded my expectations and I'm very happy with the whole experience.
Excellent experience
Very impressed with service and quality, recommended and will use again.
I love my new glasses
Great glasses and delivered to me in 10 days. Lovely quality and a bargain using my wowcher voucher.
Great value
My first time having to use varifocals, I couldn't believe the price of just the lens at specsavers. Great frames and the varifocals lens for less than half the price
wonderful service!
I was amazed at the choice of glasses available - glad i had to order two pairs because i couldn't make my mind up! i wasn't sure about my prescription so i rang them to make sure i was putting the correct information, they were really helpful and polite. They even rang my prescription provider to check the details - so no room for error. I could log on to the web site and check my order and track it - and both pairs were delivered inside of one week. Couldn't wish for better. will definitely recommend.
great!!
The company was great. my glasses were delivered fast and efficiently. they were excatly as described would definitely use them again.
Excellent Service & Loved the Glasses
Very helpful staff. Glasses arrived with the timescale given. Loved the glasses - not normally a coloured I would have gone for. Fitted perfectly. Would recommend and will use again.
Guaranteed TOP VALUE for MONEY!!!...
It was a great purchase, very conveniently stylish yet casual frames. Also was very satisfied with the professional delivery service. No problems whatsoever!... : D
IT WAS EXCELLENT DOING BUISNESS WITH YOU GUYS. VERY PROUD OF YOUR TIMELY SERVICE! PLEASE KEEP UP!
WILL ALWAYS RECOMMEND MORE CLIENTS TO YOU. THANKS A MILLION FOR SUCH A VERY FRIENDLY AND EXPERT TEAM!
Spot on
Excellent communication-no high pressure pitch-clear website - really easy to use. Would not hesitate to use again.
First Class Customer Service
Philip spent a considerable amount of time on the telelphone with me helping me to decide which glasses would fit the best. We discussed measurements and style and he was extremely helpful. I have received my glasses and both pairs are perfect. I will buy from this company again!
Thank you!!
fast professional great value service will definitely reccomend
Ordered my glasses on line and an input error on my prescription was picked up immediately and they contacted me to check what it should be. The glasses although very reasonably priced was very good quality and fit and arrived promptly well packaged. After spending hundreds at my local optitians I will definitely be getting my glasses from eye sale again.
I feel it was a bit lax quality control that my glasses case didn't fit my glasses
My glasses case did not fit my pair of glasses which I found quite disappointing. The frame and lenses are good, although I am unsure whether "Benson and Ashley" is an actual brand.

Reply from www.eye-sale.com
Fantastic service
Easy to order reasonable prices arrived within 3 days if ordering and I am very pleased with my soec😀I would recommend to gerunds Thank you
Fabulous Sunglasses!!! :)
Totally satisfied with my new Sunglasses from Eye Sale!!! Initially I had a few problems but Phillip, one of their staff, helped me sort out everything. Infact Phillip couldn't have been more helpful.
I would definately recommend Eye Sale to Everybody!!!
great service!
I bought my glasses using a discount voucher. There was a great choice and even without voucher, I thought prices were very reasonable, certainly cheaper than over the counter! There was some query with my prescription, but I was contacted quickly with some questions, also offering to contact my opticians for me to clarify, which I thought was very good. My glasses then arrived a couple of days later and I am very happy with them. Thank you.
THE PERSONAL TOUCH
I ordered glasses after purchasing a coupon through Wowcher. I was unsure about a couple of points on my prescription so I rang up and got Philip. I was amazed at how helpful and knowledgeable he was and how efficiently he answered all my questions. I am in the process of ordering another pair and I have contacted Philip again and he will help me to ensure I make the right choice. HIGHLY RECOMMENDED
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