Eye Correction Centre Reviews 775

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, approachability, and kindness, making every interaction pleasant and reassuring. The service provided is frequently described as excellent, with many highlighting the trouble-free treatment from initial consultation to final check-up. Reviewers are particularly impressed with the clear explanations, detailed guidance, and the overall efficiency of the procedures, leading to excellent results and improved vision. The customer service is often highlighted as exceptional, with people appreciating the constant communication, quick responses, and the supportive aftercare provided by the team. Many also noted the compassionate approach and the effort taken to address concerns and put minds at ease throughout the entire process.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highly recommending the doctors and their teams for... See more

Service

Reviewers mention positive feedback about service, consistently praising the exceptional care,... See more

Customer service

Users describe positive interactions with customer service, highlighting that staff explained everything... See more

User experience

People report positive experiences with the user experience, with many describing the procedures as flawless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Staff very professional and approachable. All correspondence was timely and data protected at all times. If I had any concerns the admin team dealt with them quickly. The service provided throughout... See more

Rated 5 out of 5 stars

Trouble free treatment from initial consultation to final check up. Mr Goel is an up to date professional who not only discusses all questions asked but also explains advice given, all done in a frie... See more

Rated 5 out of 5 stars

I was very happy with my treatment and the result achieved. Mr Goel made me feel at ease and confident, and his colleague (Mr Ray?) who did some of the tests, explained everything about the laser tre... See more

Rated 5 out of 5 stars

Around one year ago I had very successful cataract removal in both eyes at Spire Clinic, Abergele. Mr Say Aun Quah, a very pleasant fellow did the surgery and I found him to be very professional and... See more


Company details

  1. Eye Care Center
  2. LASIK Surgeon
  3. Ophthalmologist

Written by the company

State of the art Vision Correction (laser eye surgery and lens surgery), Cosmetic Eye surgery and General Eye care services


Contact info

4.9

Excellent

TrustScore 5 out of 5

775 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Lens replacement

Fantastic surgeon and very professional made me feel at ease, best decision to meet Mr Sid Goel and proceed with surgery so very happy with my outcome 11/10 definitely recommend.

January 3, 2024
Rated 5 out of 5 stars

Excellent course of treatment for cataract surgery

Excellent course of treatment for cataract surgery.
Pre-op full explanation in simple terms of what is happening in the eye and the procedures to correct it.
Days of surgery very efficient and all went to plan.
Post op consultation very thorough and final discharge following further explanations with visual aids showing pre and post observations with eyes.

November 15, 2023
Rated 5 out of 5 stars

Lens surgery with state-of-the-art multi-distance implants

I recently had state of the art lens replacement in both eyes at the eye correction centre at Spire Health Hessle.
Mr Goel and his team are amazing and every aspect of care from my initial consultation to the operation and after care has been first class.
Mr Goel is professional, skilled and an absolute gentleman. I was given explanations and time to ask questions throughout my appointments.
The operation was pain free and quick , ( it took about 20 mins) and I was discharged home after a hour.
The operation was a huge success , and I can see without having to wear spectacles , which is exactly what I wanted to achieve. I only wished I’d have had the operation years ago.
I would highly recommend Mr Goel for this procedure.

December 13, 2023
Unprompted review
Rated 5 out of 5 stars

Recently had Lens replacement surgery…

Recently had Lens replacement surgery at the Spire Hospital Hull by Mr Goel and his team, all went really well Mr Goel explained the procedure beforehand which put me at ease. Not having to wear contact lenses or glasses is amazing so if you want excellence then choose Mr Goel.

December 6, 2023
Unprompted review
Rated 5 out of 5 stars

The experience with Mr Quah was first…Superb

The experience with Mr Quah was first class and at no time did I feel any doubt about the procedure. From the initial consultation to the final post operation visit, everything was fully explained and I felt completely reassured that it would be easy and painless.

Mr Quah came recommended to me and I in turn would thoroughly recommended him to others.

November 13, 2023
Rated 5 out of 5 stars

Cataract operation,Spire Macclesfield

Given prompt attention & full details by Spire staff of
required treatment. Very professional briefing & superb operative procedure by consultant. Excellent
supporting staff at Spire hospital. Much appreciated
follow-up health checks & written reviews by consultant sent to me and also my optician.
Overall a pain-free and pleasant experience with a
considerable enhancement of my vision.

abc

December 16, 2023
Rated 5 out of 5 stars

Good

The staff of the company are doing a good job. Mr Goel has done a grand job with the cataract surgery to both eyes. My vision has improved.

December 10, 2023
Rated 5 out of 5 stars

I cant thank Mr Goel and his team…

I cant thank Mr Goel and his team enough.
They made me feel fully at ease throughout both procedures and answered any questions i had. Great aftercare and treated with compassion throughout, and to top it all off, i now have 20/20 vision! Thank you once again.

December 6, 2023
Unprompted review
Rated 5 out of 5 stars

Cataract surgery

Having had laser correction treatment years ago I was quite anxious about having cataract surgery as it can be more risky. However, I am really pleased that I came to the Eye Correction Centre and I am very happy with the care and treatment I received. The waiting time for the operations was short and only a week between the first and second operation. Mr Goel and all the team were very skilful and caring, and explained everything clearly. The result is that I now have excellent vision, especially for distance so I can now drive with confidence. Thank you!

November 22, 2023
Rated 5 out of 5 stars

No regrets - money well spent and problem resolved.

My surgeon was so professional and made me feel at ease answering my questions in a way I would understand.
He made me feel confident, using his advice, to agree to my eye operation and I have never felt more certain both before and after the procedure that I had made the correct decision. I would recommend Mr. Quah to
everyone. His happy, pleasant manner made me feel he was a friend looking after my interests.

December 9, 2023
Rated 5 out of 5 stars

Review from Mrs Julia Walton

Mr Goel and his colleague were very patient and understanding, my experience was very positive from my first appointment feeling extremely anxious to my latest appointment feeling so much more confident that I am in safe and experienced hands.

November 27, 2023
Unprompted review
Rated 5 out of 5 stars

A great experience

Mr. Quah did an amazing job in performing the cataract surgery so efficiently. But what made it special was his kindness and consideration for me as a person, and his cheerful manner! He really put me at my ease. I also appreciated the care and kindness of the nursing staff.

November 16, 2023
Rated 5 out of 5 stars

An Amazing result!

So glad I choose Mr Goel to do my cataract surgery. Such a friendly professional service from him with an Amazing result plus great service from Spire Hull too. Well worth the travelling from Cheshire! Would heartily recommend him and his assistant.

October 18, 2023
Unprompted review

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