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Excellent service. Rates are steep but then there aren't many high street banks lending to SME's ! I drew comfort that the money is from EU sources dedicated to encouraging SME's (unlike our o... See more
Company replied
Ezbob are loan sharks, they will use all their tricks to get more money out of you, customer service is NON existent. Most of reviews are written by EZBOB themself, but of course they are not the o... See more
Company replied
I have used Ezbob for funding on numerous occasions and can't recommend their service enough. Ros is an absolute star and provides that personal caring service that banks could learn a thing or to f... See more
Company replied
Company details
Written by the company
ezbob is a unique provider of lending technology because of our deep expertise and knowledge about lending to small businesses. Put simply, lending is in our DNA. We know the complexities and processes associated with lending. We understand the challenges lenders face and what they need to manage successfully to be profitable.
Contact info
London, United States
- ezbob.com
2.5
Poor
459 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
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Business Support
We were able to get a fast, decision to allow us to finance our Project, help our business to grow and succeed . We have been really impressed with the helpful and efficient staff. We would highly recommend this company.
June 16, 2016
Unprompted review
Reply from ezbob
Hi Nicola,
That's great to hear! It's great to be able to help finance growth in businesses and do so quickly with our software. If there is anything else we can do, just let us know and thank you for leaving your review with us!
Jamie
Customer Care Manager
Fast. Supportive and Transparent.
very good customer service. a great team of people at ezbob. i recommend them to anyone who wants a quick business loan.
June 16, 2016
Unprompted review
Reply from ezbob
Thank you for leaving your review with us and your recommendation, glad we were able to help your business! Let us know if there is anything else we can do for you.
Loui
Customer Service Advisor
Great service, very helpful.
Went through all our needs and were very accommodating and helpful!
June 16, 2016
Unprompted review
Reply from ezbob
Hi Maddison,
Great to hear our staff were there to help you through the process. Just let us know if there is anything else you need!
Loui
Customer Service Advisor
Reply from ezbob
Hi Vijeyalashime,
Great to hear you received such great service from our team. Just let us know if there is anything else you need.
Jamie
Customer Care Manager
Fast Service
It was an effortless journey to use this service and because they are regulated, i know that the FCA will keep an eye out on them.
June 13, 2016
Unprompted review
Reply from ezbob
Hi Neil,
"An effortless journey"... A wonderful complement and great to see our process working well for you. If there is anything else you need, just let us know.
Jamie
Customer Care Manager
Reply from ezbob
Hi Alan,
Great to hear you found everything so easy! Let us know if there is anything you need.
Loui
Customer Service Advisor
Quick straight forward funding
Easy to apply and funds available almost instantly. For a sole trader who struggles to raise capital through traditional methods then this ticks all the boxes.
My only gripe was that despite there always being money in the account, recently I would get a text or a call saying I had missed a payment as they were unable to collect it. I spoke my bank who said it was an ezebob issue and spoke to ezebob who sai it was a bank issue. As long as that has effected me negatively then it's a very minor gripe.
June 8, 2016
Unprompted review
Reply from ezbob
Hi Roger,
Thank you for your review. Sorry to hear that you had a slight issue with the payments, our automatic payment system should go through without a glitch. Glad to be able to help you with your business and hope that we can be of help in the future.
Jamie
Customer Care Manager
Good, quick service
Ezbob did exactly what they say they do. A simple, no nonsense application online, with easy upload of documents where required. Clear visibility on repayments, terms etc.
Only slight disappointment was that the actual cost of the loan increased by 20% over the term compared to the original online quotation.
But for a quick finance resource where the bank can't help or the timescales are not realistic and as long as one appreciates the relative high cost, I would recommend Ezbob as a solution for small businesses.
June 8, 2016
Unprompted review
Reply from ezbob
Hi DJ,
Thank you for leaving your review with us and the recommendation! Good to see you liked our application process and software. Just let us know if there is anything else we can do for you.
Loui
Customer Service Advisor
V good and quick turnaround
If you just want to get on with your business, I'd recommend Ezbob
June 8, 2016
Unprompted review
Reply from ezbob
Hi Tara,
Thanks for your review, glad we were able to get everything through so quickly for you. Let us know if there is anything you need.
Loui
Customer Service Advisor
Reply from ezbob
Hi Davyd,
Thanks for the great review! Great to be able to get the funds in your account in under an hour with our online software and make the process hassle free for you. Just let us know if there is anything you need.
Jamie
Customer Care Manager
Helpful Service
I was very happy with the service I received from Jackie at Ezbob, the service was very quick and if anything poor Jackie had to chase me up to get the loan approved more quickly.
June 7, 2016
Unprompted review
Reply from ezbob
Hi Adam,
Great to hear Jackie provided such great service! Let us know if there is anything you need.
Loui
Customer Service Advisor
Ease of use
I found the whole experience very simple and easy to use.
Once we were approved for the funding the process was quick and easy with all documents dealt with electronically
A very good service
June 6, 2016
Unprompted review
Reply from ezbob
Hi Paul,
Great to hear you found our service and process so quick and easy! Just let us know if there is anything else we can do for you.
Loui
Customer Service Advisor
Quick Response
This is the first time we have used the service, and considering the level of funding we received, the immediate (same day response, decision and transfer). we would highly recommend this service to any SME.
June 1, 2016
Unprompted review
Reply from ezbob
Hi Robert,
Brilliant to be able to help your business and begin our relationship together toward helping your business grow! Let us know if there is anything you need.
Jamie
Customer Care Manager
all good as usual
hate the rate - dont we all !
But great service, no waffling - get the facts and make your own mind up - no pressure
June 1, 2016
Unprompted review
Reply from ezbob
Hi Mary,
Great to hear you received such great service again and that we have been able to continue our relationship. Let us know if there is anything you need.
Loui
Customer Service Advisor
Reply from ezbob
Hi Julia,
Great to hear you found our platform and process so quick and easy, let us know if there is anything you need.
Loui
Customer Service Advisor
business loan
excellent professional service. Would not hesitate to recommend
May 26, 2016
Unprompted review
Reply from ezbob
Hi Steven,
Fantastic to know you would recommend us! Great to be able to help your business grow. Let us know if there is anything you need.
Loui
Customer Service Advisor
Very good service
Having used Ezbob on a number of occasions, I find them hassle free and very responsive.
May 20, 2016
Unprompted review
Reply from ezbob
Hi Abraham,
Great to be able to continue our relationship and help your business to grow! Just let us know if there is anything you need.
Loui
Customer Service Advisor
Reply from ezbob
Hi Jill,
Thank you for your review, great to hear you received such great service. If there is anything you need, just let us know.
Loui
Customer Service Advisor
Easy, friendly and efficient service
Very good, friendly and personal service.
May 10, 2016
Unprompted review
Reply from ezbob
Hi Matthew,
Great to hear you received such great service, thank you for leaving your review.
Loui
Customer Service Advisor
Great service
Great customer service, pleasant staff and easy to use system with a very quick and positive turnaround. Thank you
May 6, 2016
Unprompted review
Reply from ezbob
Hi Jason,
Thank you for the positive comments. Great to be able to help your business grow, if there is anything else you need, just let us know.
Loui
Customer Service Advisor
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