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Excellent service. Rates are steep but then there aren't many high street banks lending to SME's ! I drew comfort that the money is from EU sources dedicated to encouraging SME's (unlike our o... See more
Company replied
Ezbob are loan sharks, they will use all their tricks to get more money out of you, customer service is NON existent. Most of reviews are written by EZBOB themself, but of course they are not the o... See more
Company replied
I have used Ezbob for funding on numerous occasions and can't recommend their service enough. Ros is an absolute star and provides that personal caring service that banks could learn a thing or to f... See more
Company replied
Company details
Written by the company
ezbob is a unique provider of lending technology because of our deep expertise and knowledge about lending to small businesses. Put simply, lending is in our DNA. We know the complexities and processes associated with lending. We understand the challenges lenders face and what they need to manage successfully to be profitable.
Contact info
London, United States
- ezbob.com
2.5
Poor
459 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
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Fast, efficient and affordable
My initial application experience with Ezbob was surprisingly refreshing; since then the first loan has been repaid in full, in easy stages, readily affordable by the business. I have obtained further funding for business development, which was approved within minutes and in the business account shortly after.
January 13, 2016
Unprompted review
Reply from ezbob
Hi David,
Excellent to hear that we have been able to help your business growth and continue our relationship.
Loui
Customer Service Advisor
West Trade1
Top funding provider! Super Smooth Transaction, A Pleasure To Deal With! A* A quick as a speed of a light!
January 8, 2016
Unprompted review
So Easy!
From application to money in bank within a couple of hours, didn't think this was even possible! Wasn't in a rush for the funds but still very pleased with the speed of the service and how easy it was. Additional documents were requested but that was expected. Jackie was very helpful throughout.
January 7, 2016
Unprompted review
Reply from ezbob
Hi David,
Our online processed is designed with busy SMEs in mind and we appreciate that an easy and fast application process is key and we are very proud of it's efficiency. It's great to see that it was helpful to you and your business and we hope to be of continued help moving forward.
Jamie
Customer Care Manager
Brilliant Service - How Lending Relationships Should Be!!
What a fantastic, smooth, quick efficient experience. I cannot rate ezbob highly enough!
The whole process was short, slick & stress free. My Business Account Manager Jackie was excellent, knowledgeable and very efficient.
This is just what small businesses have been crying out for - an approachable efficient lending source with a fully motivated Business Account Manager who genuinely wants to build a relationship for future business.
Big Banks - WATCH OUT!
January 5, 2016
Unprompted review
Reply from ezbob
Hi Andrew,
Thank you for the high praise! Our goal is to help small businesses grow and is a key part to our economy. It's great to hear that you have had such a great experience with us so far and we look forward to continuing our relationship.
Jamie
Customer Care Manager
quick and hassle free service
this is the second time I have used ezbob absolutely no hassle and prompt service.
January 4, 2016
Unprompted review
Reply from ezbob
Hi Alan,
It's great to be able to continue to help your business grow and continue our relationship. Don't forget to keep in touch with your personal business account manager, if you don't have their details, just email customercare@ezbob.com and we can put you in touch.
Jamie
Customer Care Manager
A simple process
No hassle simple to understand done in a matter of hours
absolutely first class.
December 17, 2015
Unprompted review
Super fast and efficient
Couldn't ask for more from the team and the service itself. Highly recommended.
December 17, 2015
Unprompted review
Reply from ezbob
Hi Gary,
Thanks for taking the time to leave your review and glad to hear we were able to help. Don't forget to keep in touch with your personal business account manager, if you don't have their details, just email customercare@ezbob.com and we can put you in touch.
Loui
Customer Service Advisor
Generally good speedy service
The only issue I had was providing all the relevant details. There was a lot of information required, but once that was in, the process was lightning quick.
December 15, 2015
Unprompted review
Reply from ezbob
Hi Malcolm,
Thank you for taking the time to leave your review, we appreciate all feedback. As a responsible lender, we do take care to make sure we have all information needed to make a reasonable decision. As you saw, our software platform is quick and easy, we just have to make sure we have all the necessities in place to make sure we are lending responsibly.
Jamie
Customer Care Manager
ezbob Helped me so much during the last two years
I find ezbob to be the easiest to use loan website, the quickest decisions, most friendly customer service and account manager. I would recommend ezbob, link to any bank in less than 2 minutes, link to your ebay, amazon, & online shop whether its EKM, Magento or Shopify they got you covered.
December 14, 2015
Unprompted review
Reply from ezbob
Hi,
It's always great to continue our relationships and help businesses grow so we are glad we have been able to do just that for you and hope that we can continue to do so.
Loui
Customer Service Advisor
Personable Service
Clare Harris, who worked on my application, is personable and provided me a great service of ensuring that it was processed quickly. She also informed me of the necessary documents and called if needed. Highly recommended.
December 11, 2015
Unprompted review
Reply from ezbob
Hi Rey,
Glad to see that everything went through with Clare smoothly and we were able to help with your funding. Don't forget to keep in touch.
Jamie
Customer Care Manager
Reply from ezbob
Hi Sheraz,
Thank you for taking the time to review. We are glad we were able to help with funding for your business. Don't forget to keep in touch with your personal business account manager, if you don't have their details, just email customercare@ezbob.com and we can put you in touch.
Loui
Customer Service Advisor
Excellent Service, fast and efficient
The process was simple and easy.
December 3, 2015
Unprompted review
Reply from ezbob
Hi Colin,
Great to hear that everything was so easy for you. Don't forget to keep in touch with your personal business account manager, if you don't have their details, just email customercare@ezbob.com and we can put you in touch directly.
Loui
Customer Care Advisor
Excellent
I can't believe how quick and easy it was.... I would truly recommend to anyone considering.
December 2, 2015
Unprompted review
Reply from ezbob
Hi Mrs Kumar,
Great to hear that our service was such a positive experience for you. Keep in touch with your personal business account manager.
Jamie
Customer Care Manager
I was very happy with the service and flexibility
When the traditional methods (Banks primarlily) have deserted growing businesses its refreshing to speak to someone how takes a pragmatic and realistic view to supporting business growth. Great service , Account manager was easy and profesional to deal with.
November 30, 2015
Unprompted review
Reply from ezbob
Hi Murray,
Our core is supporting the SME segment of the market and we understand that helping a business grow is key so great to hear that we were able to help you and your business.
Jamie
Customer Care Manager
excellent service
November 30, 2015
Unprompted review
Reply from ezbob
Hi Noma,
Thanks for leaving your review, glad we were able to be of help. Don't forget to keep in touch with your personal business account manager, if you don't have their details, just email customercare@ezbob.com and we can put you in touch.
Loui
Customer Service Advisor
Reply from ezbob
Hi Ian,
Thanks for taking the time to review, were very happy we could be of help to your business.
Loui
Customer Service Advisor
Quick and Easy
Applied for a loan, couple of things had to be confirmed but it was all dealt with quickly and efficiently. Dealt with Ros Bakst, she was very helpful and kept us in touch with what was needed. All in all a very good experience.
November 26, 2015
Unprompted review
Reply from ezbob
Hi Sharon,
Excellent to hear that your experience was so positive. Keep in touch with us and let us know if there is anything you need.
Loui
Customer Service Advisor
Quick and simple and very helpful
Couldn't have asked for a better service, I had the money I needed with in and hour and half of requesting a loan.
November 25, 2015
Unprompted review
Reply from ezbob
Hi Duncan,
Thank you for taking the time to review. Great to hear that everything was so quick for you. Don't forget to stay in touch with your personal business account manager, if you don't have their details, just email customercare@ezbob.com and we can put you in touch.
Jamie
Customer Care Manager
Fantastic Ezbob do as advertised and better
Fantastic service, I sent requested documents and in matter of hours the funds were in my bank. Very helpful and personal service yet professional. Thanks Claire, Andrea and the underwriters. Thank you.
November 23, 2015
Unprompted review
Reply from ezbob
Hi Mohammed,
Thank you for taking the time to leave your review, very good to hear that you were met with such a great service and everything went through so quickly. Don't forget to keep in touch.
Jamie
Customer Care Manager
Caring !
A big thank you to Jackie for guiding me through the process.
Did everything to ensure that Ezbob was able to help me as quickly as possible. Would highly recommend and definitely use again in the future.
November 20, 2015
Unprompted review
Reply from ezbob
Hi Corrine,
Very glad the we could help you and your business grow and certainly look forward to continue to do so. Don't forget to stay in touch.
Jamie
Customer Care Manager
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