ezbob Reviews 459

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Not trustable to collaborate with. One of the rare disappointing experiences and the example of unfair practices of the client that contractors have to face time to time when working with the client... See more

Rated 4 out of 5 stars

Excellent service. Rates are steep but then there aren't many high street banks lending to SME's ! I drew comfort that the money is from EU sources dedicated to encouraging SME's (unlike our o... See more

Company replied

Rated 1 out of 5 stars

Ezbob are loan sharks, they will use all their tricks to get more money out of you, customer service is NON existent. Most of reviews are written by EZBOB themself, but of course they are not the o... See more

Company replied

Rated 5 out of 5 stars

I have used Ezbob for funding on numerous occasions and can't recommend their service enough. Ros is an absolute star and provides that personal caring service that banks could learn a thing or to f... See more

Company replied

Company details

  1. Non-Bank Financial Service

Written by the company

ezbob is a unique provider of lending technology because of our deep expertise and knowledge about lending to small businesses. Put simply, lending is in our DNA. We know the complexities and processes associated with lending. We understand the challenges lenders face and what they need to manage successfully to be profitable.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

459 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Fast, efficient and professional (second loan)

We have used Everline (EZBOB) before. Both times they have been very quick at reaching a decision, sorting the paperwork and transferring the funds. Great service!

November 17, 2015
Unprompted review
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Reply from ezbob

Hi James,

Thank you for taking the time to review. It's great that we have been able to help you out for the second time and help your business to continue to grow! Don't forget to stay in touch.

Jamie
Customer Care Manager

Rated 5 out of 5 stars

Another Satisfied Customer

I have to say that was one of the best lending experiences I have ever encountered. Andrea was my advisor and has been very helpful, and pleasant to deal with. She kept me informed every step of the way and found solutions to resolve any issues that cropped up. As a team we worked together and the outcome was a loan done and agreed under 24 hours. This has given my small business a little bit of breathing space whilst we grow again. This is a trial for me, I will be using your services again, and I would have no hesitation in recommending Ezbob to any business owners who need that little bit of extra financial clout! Yours , David Halls - Director (Halls RMS Ltd).

November 11, 2015
Unprompted review
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Reply from ezbob

Hi David,

Thank you for your fantastic feedback. It's great to hear that Andrea was so helpful and found solutions to help get your funding through. We are all about helping small businesses grow and knowing that our funding will help you to do so is amazing to hear. Keep in touch and if there is anything you need, just let us know.

Jamie
Customer Care Manager

Rated 5 out of 5 stars

Efficient and to the point service

EzBob has provided us with very valuable funding not only once but several times and every time the service has been spot on creating a very positive impact on our business which is growing nice and steady. Keep up the good work EzBob.

November 11, 2015
Unprompted review
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Reply from ezbob

Hi Zafar,

Thank you for leaving your review. It is always great to build relationships in business, especially when they grow over time. It's great to know we are helping you along your journey and hope we can keep on providing you with the funding for continued growth. Keep in touch with us and let us know if there is anything you need.

Jamie
Customer Care Manager

Rated 5 out of 5 stars

Short term loan

Thank you for your fast and professional service

November 9, 2015
Unprompted review
ezbob logo

Reply from ezbob

Hi Olga,

Thank you for your review, we are glad we could help. Don't forget to keep in touch with your personal business account manager, if you don't have their details, just email customercare@ezbob.com and we can put you in touch.

Jamie
Customer Care Manager

Rated 5 out of 5 stars

Very friendly people and easy to deal with

This is a very friendly and easy company to deal with. They are very honest and provide the fastest loans at a decent intrest rate for the speed they give the loan at.

November 4, 2015
Unprompted review
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Reply from ezbob

Hi Singh,

Thank you for taking the time to leave your feedback. Don't forget to keep in touch with your personal business account manager, if you don't have their details just email customercare@ezbob.com and we can put you in touch.

Jamie
Customer Care Manager

Rated 5 out of 5 stars

Quick, easy, no fuss

Excellent service, great informative staff.

November 4, 2015
Unprompted review
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Reply from ezbob

Hi Jason,

Great to hear that everything was so straight forward for you. Don't forget to keep in touch with your personal business account manager. If you do not have their details, just email customercare@ezbob.com and we can put you in touch.

Jamie
Customer Care Manager

Rated 5 out of 5 stars

best in the market

wonderful service provided by dedicated team.many thanks

November 4, 2015
Unprompted review
ezbob logo

Reply from ezbob

Hi Taz,

Thank you for taking the time to leave us a review. So good to hear that you have had a great service so far, if there is anything that you need, just get in touch with your personal business account manager. If you don't have their details, just email customercare@ezbob.com and we can put you in touch.

Jamie
Customer Care Manager

Rated 4 out of 5 stars

Excellent customer service

The customer service aspect of this application was excellent. I was kept informed at all points during my application and my contact was very helpful and knowledgeable.
Only downside is that we only got 30% of the amount we needed - so be aware.

November 3, 2015
Unprompted review
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Reply from ezbob

Hi Victoria,

Thank you for taking the time to review us and leave your thoughts and fantastic to hear that you received such great service! Don't forget to keep in touch with your personal business account manager, if you do not have their details, just email customercare@ezbob.com and we can put you in touch.

Jamie
Customer Care Manager

Rated 5 out of 5 stars

Totally reliable service

Very fast decision, funds available very quicly.
Superb service!

November 2, 2015
Unprompted review
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Reply from ezbob

Hi Malcolm,

We are glad we were able to help your business with funding. Don't forget to stay in touch with your personal business account manager, if you do not have their details, just email customercare@ezbob.com and we can put you in touch directly.

Jamie
Customer Care Manager

Rated 5 out of 5 stars

BREATH OF FRESH AIR

Very easy process and quick decision. Could not provide all the funding requested but enough to make the difference.
Scott could not do enough to make the loan situation work for me.

If you need cash quickly this is the way forward, banks drag their heels when you are looking to run, well Ezbob know how to run too. Enjoy the race!

October 30, 2015
Unprompted review
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Reply from ezbob

Hi Paul,

As a responsible lender, we cannot always offer the full amount requested however will always do what we can to help businesses grow and are happy we could work something out with you to help. It's always great to be in the running Paul!

Jamie
Customer Care Manager

Rated 5 out of 5 stars

PERFECTION

Andrea WAS GREAT HELP AND THE PROCESS WAS EASY

October 27, 2015
Unprompted review
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Reply from ezbob

Hi Andrew,

Thank you for the feedback, we are glad you had such a positive experience.

Jamie
Customer Care Manager

Rated 5 out of 5 stars

Very friendly and quick service

Ezbob was very quick to use and funded my business in a professional and responsible way.

October 26, 2015
Unprompted review
ezbob logo

Reply from ezbob

Hi Miles,

Thank you for taking the time to review us and we are glad we could be of help to your business. Don't forget to stay in touch with your personal business account manager, if you don't have their details, just email customercare@ezbob.com and we can put you in touch.

Jamie
Customer Care Manager

Rated 5 out of 5 stars

Fast and straight forward

Was not able to obtain full funding but I must say Jackie was efficient and friendly. Whole process was smooth and fast

October 23, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service

Very fast service; very helpful

October 23, 2015
Unprompted review
ezbob logo

Reply from ezbob

Hi Andrew,

We are glad we could help your business. Don't forget to keep in touch with your personal account manager, if you do not have their details, just email customercare@ezbob.com and we can put you in touch.

Jamie
Customer Care Manager

Rated 5 out of 5 stars

Finance

Excellent service, helpful, fast and easy to use. Thank you!

October 23, 2015
Unprompted review
Rated 5 out of 5 stars

ezbob wow 'no none sense' straight talking fantastic service 'banks should look and learn'

I needed stock for my business and fast, I'm going through a divorce and my finances are in a bit of a mess so as you can imagine if you've no funds for stock, your not going to last long. I had a fair credit rating but worried as any previous dealings with the bank I found were long winded, fussy & difficult and I couldn't wait that long as I wanted to be ready for the season ahead.
Being online with Xmas approaching Id be silly to miss the opportunity. Looked online and came across ezbob read the reviews and it got me wondering.
I called them and asked a few questions and it seemed seamless but didn't expect things to be so easy. I applied online ' filled out the online questions got to banking and panicked as my first years accounts hadn't been completed & I used my personal account for business. I was then contacted to ask if I needed help completing and I explained the above. It wasnot a problem, Andrea an accounts manager advised me what to do, I went away and uploaded my bits and bobs whilst emailing back and too to Andrea. She was amazing, patients of a saint and lightening fast when it came to responding. No waiting for hours, days or weeks like the bank. Straight forward guidance and speedy support was given through out. Before I knew it I had my funds ready to withdraw. The only issue I had was actually with the bank ha! But Andrea logged in fixed the issue for me and the funds were in my account. From start to finish it took just a few hours this bearing in mind my bugging poor Andrea with question upon question. It's hard deciding when it comes to loans and finance options and the Internet is filled with companys offering a top class service. But I hope by reading my review it will save hours of research for anybody else like me looking for a loan.
My advice don't bother stop by ezbob you will be surprised, easy fast friendly & professional the banks could learn a lot.
My only quiery was that there was a few fees I wasn't aware off but could have missed maybe in the terms. They charge on mine anyway an arrangement fee of 7% of your loan amount which is divided over the course of your loan term and added to the monthly bill. In my case £14 so not a huge cost which didn't affect me but I felt it should maybe had been pointed out on the loan calculator. They will take a £5 charge when authorising your card for the re-payment and that's it. Apart from that a marvellous service
Andrea is great at her job, and I would say a clear asset to the company as she reflects the fine service which ezbob offer.
So good luck guys & girls and give it a go you won't find better than this. 😎👍💷🔑

October 22, 2015
Unprompted review
ezbob logo

Reply from ezbob

Thank you for the in depth review, we always appreciate customer feedback. We are very happy we could help your business with the funds you required. We aim to process and respond as quickly as possible so great to see that your application with Andrea went just so. Don't forget to keep in touch with us during your loan term.

Jamie
Customer Care Manager

Rated 5 out of 5 stars

Fast Excellent Service

Jackie was really helpful in obtaining us the business loan within 24-48 hours of contacting her. Great service/follow up. Very pleased.

October 21, 2015
Unprompted review
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Reply from ezbob

Hi Damindri,

Fantastic to hear that you are pleased with our service. Don't forget to keep in touch.

Jamie
Customer Care Manager

Rated 5 out of 5 stars

very pleased

I am very pleased with your excellent service and would gladly recommend you to my business assocites

October 21, 2015
Unprompted review
ezbob logo

Reply from ezbob

Hi Fernand,

That's excellent, we are very glad that you have had a positive experience with us. Don't forget to stay in touch with your personal business account manager. If you don't have their details, just email customercare@ezbob.com and we can put you in touch.

Kind regards
Jamie

Rated 5 out of 5 stars

Fast and easy loan

Loan process was very smooth and hassle free, funds appeared in our bank in a matter minutes after our application was accepted. Will use again in future. Thanks EZbob.

October 21, 2015
Unprompted review
ezbob logo

Reply from ezbob

Hi James,

Great to see that you had a positive experience with us. Thank you for taking the time to leave your feedback. Don't forget to stay in touch with your personal business account manager, if you do not have their details, just email customercare@ezbob.com and we can put you in touch.

Jamie
Customer Care Manager

Rated 5 out of 5 stars

Quick & Efficient Service

As a sole trader I always find it difficult to get finance from the bank due the erratic nature of my income. Ezbob gave me an alternative. Yes, their APR is much higher- although the payments and fees are transparent. My only niggle was a £350 set up fee (7% of my loan)which I wasn't made aware until the final draw down of the funds.
That aside ( I could have withdrawn once aware, without penalty) the overall experience is very good. Just expect to pay more than at your bank

October 20, 2015
Unprompted review
ezbob logo

Reply from ezbob

Hi Tony,

Thank you for taking the time to leave your feedback. We are glad we could be of help and glad that our service was suitable for your business. Don't forget to keep in touch with your personal business account manager. If you do not have their details, just email customercare@ezbob.com

Jamie
Customer Care Manager

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