Can’t place an order online. Can’t get through to anyone on the phone for over 4 weeks with no voicemails replied and despite having to use their contact us form every time I want to reply to their... See more
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See what reviewers are saying
Slight delay due shortage, was advised promptly and offered a full refund, however decided to wait, was delivered quickly once stock was available. On delivery found packaging was damaged, split open... See more
I have always brought items for my finches, from Fab Finches. Prices are really good, excellent quality products, the birds love the taste of their water supplements. I have found the website very i... See more
Really good company. Will continue to use them. Thanks for correcting an error with my order so quickly. 👍
Company details
Information provided by various external sources
UK online store of bird health products - Everything from vitamin supplements to medicines For all species of birds to keep your birds in tip top condition
Contact info
United Kingdom
- fabfinches.co.uk
4.1
Great
351 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 37% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Hi theres no contact details or phone…
Hi theres no contact details or phone details
September 3, 2023
Reply from Fab Finches
There’s a contact form on the website to email us any questions or queries you may have
I ordered as it said 2 days.I waited 6…
I ordered as it said 2 days.I waited 10 in all sadly too long my bird passed away 😢
September 3, 2023
Reply from Fab Finches
You Ordered on a Friday so your order was dispatched on the Monday and took 5 working days to be delivered so less than a week. You’re trying to count weekends to make out like it too longer to be delivered.
No delay in the order being received.
August 31, 2023
Excellent service and good price.
Slight delay due shortage, was advised promptly and offered a full refund, however decided to wait, was delivered quickly once stock was available. On delivery found packaging was damaged, split open with a spillage of the contents, this appeared due to an apparent malfunction of packing machinery, Fab Finches resolved the issue immediately. First class service. Thank you.
August 29, 2023
Easy to Order at a good price.
August 30, 2023
Excellent customer service
August 28, 2023
Birds are enjoying it
August 6, 2023
Think they have a.-AI machine answering…
Think they have a.-AI machine answering and I've asked for them to check people who do packing. To check bags are marked so there is a. problem. Communication. Is allmost none .
August 16, 2023
Unprompted review
Have been waitin a very long time for…
Have been waitin a very long time for it to be delivered but still haven even received it very disappointing
August 1, 2023
Great products that have helped me a…
Great products that have helped me a lot with different types of bird. Delivery fast and service fantastic.
July 31, 2023
Ordered Poly-Aid
Ordered Poly-Aid, it arrived really quickly. For those ordering from Ireland, there is a VAT charge from An Post.
August 3, 2023
good product
July 23, 2023
Only received 1 item on my order which…
Only received 1 item on my order which I paid for , contacted fab finches who haven’t responded , still none of my other items have been delivered
August 3, 2023
Mite treatment
I received the product quite quickly and was told what was happening with my order at every step. Seems to be working on my finches too.
July 30, 2023
Good service
July 30, 2023
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