Can’t place an order online. Can’t get through to anyone on the phone for over 4 weeks with no voicemails replied and despite having to use their contact us form every time I want to reply to their... See more
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See what reviewers are saying
Slight delay due shortage, was advised promptly and offered a full refund, however decided to wait, was delivered quickly once stock was available. On delivery found packaging was damaged, split open... See more
I have always brought items for my finches, from Fab Finches. Prices are really good, excellent quality products, the birds love the taste of their water supplements. I have found the website very i... See more
Really good company. Will continue to use them. Thanks for correcting an error with my order so quickly. 👍
Company details
Information provided by various external sources
UK online store of bird health products - Everything from vitamin supplements to medicines For all species of birds to keep your birds in tip top condition
Contact info
United Kingdom
- fabfinches.co.uk
4.1
Great
351 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 37% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Did not receive my order
April 4, 2023
Great Service!
Believe it or not I received my canary medicine the next morning! It was liquid and they had even taped it up so that it didn't leak. Brilliant service! Thank you so much, I'm really grateful.
April 2, 2023
Fab Finches is an excellent company
Fab Finches is an excellent company. You can ask them any questions and they give you a prompt reply. They have a wide range of products. Everything you need to keep your finches healthy.
April 5, 2023
The status of the items was on stock.
The status of the items was on stock.
In fact I have to wait 3 weeks for the goods
March 5, 2023
Great service once again.
March 12, 2023
Ok 👍 very nice and good
March 13, 2023
Came bang on time
March 3, 2023
S76 great stuff
S76 great stuff easy to use and no catching birds which was a great help
March 3, 2023
Great service
March 3, 2023
Very pleased with the products and…
Very pleased with the products and delivery was fast.
February 13, 2023
as per order received on time
January 27, 2023
I never received my package.on the link…
I never received my package.on the link to track my package it just says that it has been dispatched, but nothing more. Was supposed to arrive almost two weeks ago. I have not gotten an email or anything about the package since it has been dispatched.
January 25, 2023
Tried to cancel an order in under an hour
Yesterday, l ordered a product from Fab Finches, in less than an hour, after l ordered, l realised, l did not need the product, l promptly search their website found customer support online form.
It advised to either use the form, or email sales.
I used the form, explaining that less than an hour ago, l made a purchase, that l have found out, that l don't need, please cancel.
However, it seems that the department that processes your order, is faster than customer services.
There did not seem to be a phone number that l could call, a human that l could speak to, to say, please stop this order, l don't need the product.
I received the unwanted product today, and obviously lost £25.00 of my money.
I know have to go through the returns process.
I think Fab Finches, check your customer enquiry forms more frequently.
January 25, 2023
Unprompted review
Everything was good 👍
January 18, 2023
Fantastic service
Fantastic service, great products and great prices, my items arrived so quickly, neatly packed into a box. I was shocked at suck prompt service! Order placed on the 9th of Jan, despite royal mail strikes, order received by the 12th of Jan.
I will be using this service again!
January 12, 2023
Unprompted review
Good delivery time
January 7, 2023
Excellent, efficent company, great products.
Clear and helpful information on their web site and quick efficient delivery and communication. Excellent
December 29, 2022
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