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Rated 5 out of 5 stars

A great range of products. I've tried quite a few now and particularly love the Trumper Wellington cologne and D R Harris Windsor aftershave. I love the St James range too. Lovely and fruity! I... See more

Rated 1 out of 5 stars

Cut a long story short - Travelled almost 2 hours to come here and boy I can tell you, don't waste your money! Too expensive and it's unjusfiable to charge what they charge because of the... See more

Rated 1 out of 5 stars

worst experience ever, rude people who never care about there customers and want other people to pay for there rudeness, stay away people or dont complain that i did not warned you.

Company replied

Rated 5 out of 5 stars

Ordered from this company as a gift for my sister who is a candle fanatic. Amazing quality and luxury brands with competitive prices. The candles had a long burning time and scents were to die for. My... See more

Company details

  1. Barber Supply Store
  2. Beauty Product Supplier
  3. Hair Product Store
  4. Toiletries Store

Written by the company

Wonderfully presented and perfectly formulated, Shop online for luxury personal detailing products. St James of London, Floris, Truefitt & Hill, Geo F. Trumper, African Botanics, Mauli Rituals, MUK Hair Care, Arran a Sense of Scotland, Mitchells Wool Fat Soap, Scottish Fine Soaps and more.


Contact info

3.1

Average

TrustScore 3 out of 5

44 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Felt so unwlecome.

Cut a long story short - Travelled almost 2 hours to come here and boy I can tell you, don't waste your money! Too expensive and it's unjusfiable to charge what they charge because of their "following"

Walked through the door and 3 girls sat behind a desk, not one acknowledged me and said hello. Felt unwlecome.

When they did I sat for a min or two until the main owner came to give me lip filler.

Now, there was no convo, not a dime. And I could talk you into next year but I lay and she didn't ask what I wanted. I was in and out of that lil' make shift room in 5 mins for lip fillers?
My mother was also with me and they didn't speak to her either. (There was no one else on the place either).

I didn't feel welcome, I felt like I was in a place that I wasn't appreciated as a person paying.

5 minutes is most definitely not enough time for 1ml of filler. Cost me £170!!! Unjusfiable. She didn't even look at my lips before hand.

I think you should appreciate your clients and realise you are a human, the same as everyone else.

March 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great company A++

Bought Olaplex 2000ml shampoo and conditioner from Face & Co.

Arrived within 48 hours, well packaging with proper QR code on the bottle.

Item is legit. Same smell and consistency as salon purchased Olapex.

Would buy from again! Thanks 🙏

August 11, 2022
Unprompted review
Rated 5 out of 5 stars

Top rated company, next level customer service.

Very please with the service delivered, this company goes above and beyond to resolve customer issues and make sure everything is as it should be. Face and Co are an extremely professional business with a range of products on offer, I will defiantly use this company again in the future.

July 1, 2022
Unprompted review
Rated 1 out of 5 stars

SCAM BEWARE

This company had an ad on facebook where if you signed up to their newsletter you would be able to pick a free full size product and only pay postage. Brilliant offer as they had some interesting brands, i selected a face serum worth approx £40 paid the postage and waited. I received the confirmation and dispatch emails and i waited....14th March the item was dispatched, approx a month later i emailed enquiring about the missing product. The email asked me to confirm the product was missing( i assume my email enquiring where my product was and i had not received it clarified this?!?) then a response refunding me the postage!!! No offer of a replacement or other item etc no mention of anything just an instant refund of postage. Ok so the item was free but it just stinks of a scam where they get you to sign up to the newsletter, never send the so called freebie then offer you your postage and a £5 voucher off another product( why on earth would i patrionaise you further)? All my items in the post have been delivered whether freebies or full priced items so it is strange this is the ONLY item to go missing.... the company gave a poor excuse that they would not send another item out at " cost to them" wasn't the first one at cost to you or was it something else?- Seemed an odd special offer for a smaller company to offer a free FULL SIZED product( how many 1000's would have been ordered).
All in all very strange almost pre-planned to refund the postage then offer a voucher...... I would avoid this company as several people i have spoken to have never received their so called freebie. Most genuine companies and smaller independent businesses offer a replacement of sorts etc.

The item was free and i am not out of pocket but i just feel this was a scam to get more subscribers or to encourage people to use a £5 voucher and get money that way.

April 20, 2022
Unprompted review
Rated 5 out of 5 stars

Sea Kelp products.

I Cannot comment on the quality of the product because I have purchased these for my wife.
But they were easy to order and delivered very quickly.
Once they have been tested I will let you know.
Regards G. Mort.

February 15, 2021
Rated 5 out of 5 stars

Quick and simple

I've never used this supplier before but after researching others I found face and co the cheapest and quickest delivery time. I would definitely use again

January 5, 2021
Rated 5 out of 5 stars

Highly Recommended

A fast efficient service with excellent products, all at very reasonable rates given the quality.

I have used several other companies for these type products but none matched up to the service of Face & Co. Keep up the good work!

December 11, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic Product and Great Service

Fantastic service and product range.

I received prompt responses to my questions in advance of my purchase and speedy delivery - with the products excellently packed.

I will defiantly be ordering more products in the future.

December 11, 2020
Unprompted review

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