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Rated 5 out of 5 stars

A great range of products. I've tried quite a few now and particularly love the Trumper Wellington cologne and D R Harris Windsor aftershave. I love the St James range too. Lovely and fruity! I... See more

Rated 1 out of 5 stars

Cut a long story short - Travelled almost 2 hours to come here and boy I can tell you, don't waste your money! Too expensive and it's unjusfiable to charge what they charge because of the... See more

Rated 1 out of 5 stars

worst experience ever, rude people who never care about there customers and want other people to pay for there rudeness, stay away people or dont complain that i did not warned you.

Company replied

Rated 5 out of 5 stars

Ordered from this company as a gift for my sister who is a candle fanatic. Amazing quality and luxury brands with competitive prices. The candles had a long burning time and scents were to die for. My... See more

Company details

  1. Barber Supply Store
  2. Beauty Product Supplier
  3. Hair Product Store
  4. Toiletries Store

Written by the company

Wonderfully presented and perfectly formulated, Shop online for luxury personal detailing products. St James of London, Floris, Truefitt & Hill, Geo F. Trumper, African Botanics, Mauli Rituals, MUK Hair Care, Arran a Sense of Scotland, Mitchells Wool Fat Soap, Scottish Fine Soaps and more.


Contact info

3.1

Average

TrustScore 3 out of 5

44 reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great range of products at a great price.

A great range of products. I've tried quite a few now and particularly love the Trumper Wellington cologne and D R Harris Windsor aftershave. I love the St James range too. Lovely and fruity!

I couldn't leave a review without mentioning YOI hair styling products. Great quality, easy to apply and clean off your hands. Being unscented means it doesn't affect your lovely cologne or aftershave (see above!).

Face & Co always deliver swiftly and well packaged, and always for a reasonable price.

December 9, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing products..

Amazing products... I had the Scottish fine soaps handwash and moisturiser purchased as a gift from this site and have to be honest they smell amazing and I would 100% purchase from here again for myself and also for others as gifts.

December 9, 2020
Unprompted review
Rated 5 out of 5 stars

Started with a lockdown purchase...

I started using this company at the start of lockdown, I was looking for hand soap, thats it. Service was so quick, which was a surprise as nothing else seemed to be getting through at the time! First buy was a little set of soap and hand cream with a little base, a real treat but worth every penny. Since then, I've tried all sorts of different products, got my partner into the proper shaving (old school) gear, he loves it. Love the packaging too, I can recycle everything! 👌

December 9, 2020
Unprompted review
Rated 5 out of 5 stars

Great quality products

Ordered from this company as a gift for my sister who is a candle fanatic. Amazing quality and luxury brands with competitive prices. The candles had a long burning time and scents were to die for. My sister was extremely happy and has since enquired about purchasing more. Two happy customers here. Many thanks.

December 9, 2020
Unprompted review
Rated 5 out of 5 stars

Top notch service

Have had only pleasant experiences with Face & Co.
I have been buying my shaving equipement and perfume from them for two years, great service and speedy delivery.
Couldn't recommend enough

December 9, 2020
Unprompted review
Rated 1 out of 5 stars

Worst experience ever

Worst experience ever. I bought razor for husband week later it became black, it's £80 for something worth £10. Ot felt cheap i wanted to return, first they agreed then somene else joined and told me to watch YouTube as if we were stupid and didnt know how to care for it. I cannot return it and wasted £80 for something used once that will not be used again as it's so bad. Cheap handle, awful blade!

Olive oil was used prior to that. He used beard oil after it had already darkened. He only used it once and put oil on it. It wasnt evsn in the bathroom before that neither it was stored in a humid environment.

December 9, 2020
Unprompted review
Face & Co logo

Reply from Face & Co

Sorry to hear you feel you've had a bad experience with your purchase. We have tried to assist you, even extending with direction to videos that assist with treatment and restoration. The additional comments of quality were not in your original point of contact.

You ordered an Solingen Böker Open Razor, a quality specialist item that doesn't just require specialist consideration when using it, but also with the care of it. Placing any steel object in a wet or humid environment without treatment will undoubtedly cause it to rust. You really must clean the blade and then oil with mineral oil to protect it from moisture. Trying to prevent further deterioration after the oxidation process has started with a beard oil won't stop the process, if anything the additives (fragrance and whatever else possibly water) in the beard oil will probably accelerate the process and so whilst it's understandable as to why you did it, you probably shouldn't have.

It's regrettable that you feel that this is the fault of the retailer, but it really is not.

Rated 1 out of 5 stars

worst experience ever

worst experience ever, rude people who never care about there customers and want other people to pay for there rudeness,

stay away people or dont complain that i did not warned you.

June 19, 2018
Unprompted review
Face & Co logo

Reply from Face & Co

We have no record for your purchase. Are you sure you have reviewed the correct company?

Rated 5 out of 5 stars

Excellent service from order to delivery

Excellent service from order to delivery, products package very well and delivery equally impressive, this company has an exceptional selection of products and knowledgeable representatives, I will not hesitate to use this company again, I shall be spreadin the word.

April 14, 2017
Unprompted review
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