The product deivered reflects accurately what is on the web-site. I like the products which I purchased, however as a 40 year plus purchaser of Facconable products there has been a definite decline in... See more
Company replied
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Review summary
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Reviews shaping this summary
Good quality gear, partic jeans & trousers. Cant fault their products. Importing into UK takes its time, no great surprise tho. Overall, v good.
Company replied
I normally shop shoes at Jack Erwin (6 pairs a year). However as of late their sizing is off and their customer service is even worse ! So after getting let down by a pair of espadrille I came across... See more
Company replied
1. The quality of the shirt material, and it's manufacture. 2.The speed of delivery, and being updated about each stage was exceptional. 3. I think the Staff at Facconable must be quite exceptiona... See more
Company replied
Company details
About Façonnable
Written by the company
Façonnable is a high-end men's and women's clothing brand founded in Nice, France by Jean Goldberg in 1950. From its old roots as a family tailoring shop, Façonnable has embodied the art of tailoring and skilled workmanship over decades. The expertise lies in the tradition of taking pleasure in wearing beautiful, high-quality clothing, which will always remain the sign of modern chic.
Contact info
Route de Canta Galet 107, 06200, Nice, France
- faconnable.com
4.1
Great
7K reviews
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Beautiful Products; Great Cusomer Service.
I have worn Faconnable men's jackets for 20 years. The style, fabrics, and workmanship are gorgeous.
I recently ordered two jackets online, but they didn't fit. Faconnable made the return process extremely easy.
A great company.
July 7, 2025
Reply from Façonnable
Dear Steven,
Make no mistake. Comments like yours pave the way for us to excel.
We strive for your satisfaction and are most certainly pleased to receive such fantastic feedback.
It is always so great to hear from our customers, especially loyal ones, such as yourself.
Thank you so much for your kind words!
Follow us on social media and keep up to date with our latest news and collections!
Yours truly,
Façonnable Ambassadors Team
Reply from Façonnable
Dear Kaori,
We appreciate your comments and feedback regarding our products and services.
We will be passing these comments onto the relevant team for review.
Follow us on social media and keep up to date with our latest news and collections!
Yours truly,
Façonnable Ambassadors Team
Perfect delivery
Perfect delivery. I‘m a Customer from your brand since over 40 years. The brand is not so well known in the south of Germany.
July 8, 2025
Reply from Façonnable
Dear Bernhard,
We are delighted to hear from you, thank you for your time and review, we truly appreciate it.
We truly appreciate your loyalty over the years and look forward to welcoming you back to our online store.
Sincerely,
Façonnable Ambassadors team
Ι was not notified that if I spend 350…
Ι was not notified that if I spend 350 I get free shipping Very disappointed with the service
July 8, 2025
Reply from Façonnable
Dear Joy,
Thank you for your feedback.
Please accept our most sincere apologies, as we aim to offer the best shopping experience possible.
We can see that you have already been in contact with our online team, who have already reviewed this and provided you with an answer, explaining that all of this information is available within our Terms and Conditions.
If you need further information or assistance, please contact us back.
Have a lovely day,
The Façonnable Ambassadors Team
Bait and Switch
I really was looking forward to owning the sweater. I paid what I thought was a reasonable $14 UPS charge, but then they wanted an additional $100.36 charge on delivery which was almost the price of the item. So I declined the purchase and had the sweater returned. Bad experience.
June 24, 2025
Reply from Façonnable
Dear John,
Thank you for your feedback.
Please accept our most sincere apologies, as we aim to offer the best shopping experience possible.
We can see that you have already been in contact with our online team, who have already reviewed this situation and provided you with a solution.
If you need further information or assistance, please contact us back.
Have a lovely day,
The Façonnable Ambassadors team
ease of shopping
July 3, 2025
Reply from Façonnable
Hello Antoine,
Thank you for sharing this with us! We are happy to hear this amazing feedback.
We hope to see you soon,
Façonnable Team Ambassadors
Great Cotton/ linen slacks
I just bought a pair of regular fit cotton/ linen blend pants for summer, excellent quality, perfect fit, Façonnable never lets me down
July 6, 2025
Reply from Façonnable
Dear John,
We are delighted to hear from you, thank you for your time and review, we truly appreciate it.
We look forward to welcoming you back to our online store.
Sincerely,
Façonnable Ambassadors Team 🧭
It was very easy to buy
It was very easy to buy, and the delivery was faster than I expected. All the time you can track your package from de beginning to the delivery. And the quality of the clothes its very good!
July 5, 2025
Reply from Façonnable
Dear Paola,
Thank you so much for the review. We love hearing your feedback and having you as a valuable member of our Façonnable community.
We wish you a wonderful day.
Sincerely,
Façonnable Ambassadors Team 🧭
Reply from Façonnable
Dear Ndoffane,
We appreciate your comments and feedback regarding our products and services.
Follow us on social media and keep up to date with our latest news and collections!
Yours truly,
Façonnable Ambassadors Team
great product and excellent service
great product and excellent service. Fabulous Faconnable as ever.
June 20, 2025
Reply from Façonnable
Dear John,
Thank you for choosing to shop with us and for taking the time to leave a review.
It is so nice to hear such kinds words from such a loyal customer - truly, thank you!
Have you considered following us on social media? We think you have similar values to our own, and you’d be a welcome addition to our online community.
Warm regards,
Façonnable Ambassadors Team 🧭
I'm still waiting on my package
I'm still waiting on my package. I sent emails and no answers.
July 4, 2025
Reply from Façonnable
Dear Mahamadou,
Thank you for your feedback.
Please accept our most sincere apologies, as we aim to offer the best shopping experience possible.
We will be contacting you separately to resolve the issue.
Thanks for your understanding.
Sincerely,
Façonnable Ambassadors Team 🧭
2 x they sent wrong shirts …
I ordered twice linen shirts with button-down collar and they’ve delivered shirts with Italian collar. Both times I’ve returned the shirts. Customer service didn’t answer my questions why they couln’t deliver the shirts with button-down. I don’t want to try it for a 3rd time. You’ve lost a customer unfortunately.
June 18, 2025
Reply from Façonnable
Hello Joke,
Thank you for your review, which helps us improve our service. We sincerely apologize for any inconvenience.
We see that one of our employees has already assisted you. If you still need assistance, please contact us again.
Sincerely,
Façonnable Ambassadors Team 🧭
Qulity and design
July 1, 2025
Reply from Façonnable
Dear Mr Ekqvist,
We appreciate your feedback and value your opinion; we are listening to you!
Likewise, we are happy to hear that you and your family are happy with our products, we strive to offer our customers the most modern designs with the best quality.
Regards,
Façonnable Ambassadors Team 🧭
Good price and fast delivery
July 1, 2025
Reply from Façonnable
Dear Mr. Stenbeck,
We appreciate your comments and feedback regarding our products and your overall experience. We strive for customer satisfaction and we are pleased to receive such a fantastic review.
Façonnable Ambassadors Team 🧭
Easy and fast ordering
Facconable has been my first choice in shirts for years. The shirts are excellent quality and the buying experience is second to none. The items are shipped quickly and the return process is very simple. Great company and great product
June 17, 2025
Reply from Façonnable
Dear mr, Cabral,
Thank you for your comments. We are pleased to know that the overall experience at Façonnable meets your expectations.
We wish you a wonderful summer,
Façonnable Ambassadors Team 🧭
Fast reliable
Colour and size as shown on the homepage. For other shops this is not always the case. Return was also not a problem.
June 16, 2025
Reply from Façonnable
Dear Mr. Eckhardt,
We appreciate your comments and feedback regarding our products and your overall experience. We strive for customer satisfaction and we are pleased to receive such a fantastic review.
Façonnable Ambassadors Team 🧭
Nice and pre visible (in good sense!)
Your clothes are good quality and very suitable for me as size
June 30, 2025
Reply from Façonnable
Dear Mr. Costan,
Thank you for your feedback. It is great to hear this.
We strive to offer the best possible experience to our customers and we are happy to see that yours was a lovely one.
Regards,
Façonnable Ambassadors Team 🧭
Great customer service and good quality…
Great customer service and good quality of clothing
June 29, 2025
Reply from Façonnable
Dear Seon,
Thank you for your comments about the quality of clothing and the customer service. We are pleased to know that your experience at Façonnable meets your expectations.
We wish you a wonderful summer,
Façonnable Ambassadors Team 🧭
Great product
Great product, great quality, but I ordered the same size for the same item but different colors and they fit differently.
June 29, 2025
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