Gren visited my property today to complete maintenance on my boiler. Had issues with accessing loft hatch as landlord didn’t provide key. Hewer then sorted this out on behalf of landlord so the job... See more
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The Region's Leading Facilities Management Company. Providing Domestic Gas Servicing, Maintenance & Boiler Installation. Commercial Gas Services. Mechanical & Electrical Services and Renewable Energies. We have a manned Call Centre 24/7, 365 days a year.
Hewer Facilities Management Ltd, Unit G/1, The Aquarius Centre, Edison Close, GL2 2FN, GLOUCESTER, United Kingdom
Replied to 100% of negative reviews
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Had Steve round he had repaired my boiler and sorted out my heater and made sure I would have hot water again thank you Steve

Reply from Hewer Facilities Management Ltd
Engineer Colin Baker came today, very friendly and helpful. Serviced my boiler in a reasonable time frame.

Reply from Hewer Facilities Management Ltd
We had our annual gas safety check yesterday and I was delighted once again to enjoy the impeccable skills and exemplary customer service of Paul Shanley (PS01) and the team at Hewer. Following a confirmation call a couple of days before and another from Paul ten minutes before our appointment, he arrived bang on time and it was a real pleasure to see him again, having looked after us so brilliantly last year when we had problems with our boiler. As ever, Paul was the epitome of professionalism and efficiency, performing the inspection with his usual care and thoroughness and engendering my complete trust in a job done right. Thank you Paul, and to the team at Hewer once again, for looking after us so well and providing nothing less than 5 star service. It is always truly appreciated and valued.

Reply from Hewer Facilities Management Ltd
Polite and respectful engineer who explained the problem

Reply from Hewer Facilities Management Ltd
Very friendly, explained what he was doing, very thorough and methodical in his work, fixed the fault. Thankyou

Reply from Hewer Facilities Management Ltd
Ryan gough, was amazing very professional, arrived at the time arranged and make sure I knew how to work everything. I now have a new boiler. Ryan was friendly and loved my doggie.

Reply from Hewer Facilities Management Ltd
Ryan Gough was amazing! he efficiently got my boiler fitted & running and explained everything I needed to know before he left. He also kept my two children entertained and gave them amazing advice about life and adulthood which really helped me. Thank you so much

Reply from Hewer Facilities Management Ltd
After moving into a new property with a solar hot water system, the display unit started flashing with an error and soon after no hot water was being produced at all. After trying several companies without any luck I rang Hewers, who were able to source an engineer (Greg) the same day. Greg arrived on time and could not have been more helpful whilst with us, explaining how the system worked, why we were producing no hot water and ensuring we had some by the time he left. Highly recommend.

Reply from Hewer Facilities Management Ltd
Easy 5 star, Ashton was amazing. Polite, efficient and prompt service. Highly recommend

Reply from Hewer Facilities Management Ltd
Colin baker
Very friendly quick & efficient. Working on behalf my landlord . Recommend

Reply from Hewer Facilities Management Ltd
Excellent service made me feel very comfortable having him all morning at my property
Special mention to Ryan who worked well and hard
Saturday morning on 10th may

Reply from Hewer Facilities Management Ltd
Had a great experience with Colin Baker from Hewer fm. Very professional, friendly and hardworking.

Reply from Hewer Facilities Management Ltd

Reply from Hewer Facilities Management Ltd
Tom Barton was the engineer who came to inspect our boiler and gas and honestly in the 3.5yrs we have lived here, he was able to fix our radiator that was stone cold for almost 2yrs. He was effective, efficient and even welcomed my curiosity on how the boiler looks on the inside and explained a bit about what it is they do when they come for inspection. Top notch service and one of the best we have received. Thanks Tom for being a star! Now we don’t have to worry about freezing through the winter nights. If you get him, you’re in for a top service.

Reply from Hewer Facilities Management Ltd
Gas engineer was friendly . He was great at his work.

Reply from Hewer Facilities Management Ltd
Great service! Colin Baker was very friendly and efficient.

Reply from Hewer Facilities Management Ltd
Colin baker attended today and was friendly and helpful answering all questions. Thank you very much :)

Reply from Hewer Facilities Management Ltd
Very quick and reliable service from Tom Dehaan

Reply from Hewer Facilities Management Ltd
A big thank you to Tom Dehaan, for turning up on time
and doing a top job under difficult circumstances,his
demeanor was positive and friendly throughout.

Reply from Hewer Facilities Management Ltd
Professional and swift, I was explained the process involved and the engineer carried on with the task swiftly.
Show me all the results and job was done.

Reply from Hewer Facilities Management Ltd
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