This was our first time using Fairclough Travel . Saw Jon Burton on Facebook on Friends of TUI River Cruises and others were singing his praises. Realising he deals with more than just cruises, we tho... See more
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I’ve booked with Fairclough Travel three times now, and every experience has been great. The service is always quick and easy, and I get a fast response whenever I have a question. I wanted to retur... See more
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Jon makes booking the right holiday so easy. He gets to know what you like and uses personal recommendations from his customers to match your demands. You can really trust his judgement to book you yo... See more
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Frankly, Jon make the process of booking a holiday into an experience rather than a faff. He always talks through the options. Gives clear and concise information so you can make a properly informed d... See more
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Written by the company
Your ABTA Bonded Personal Travel Consultants offering amazing experiences worldwide. From Disney to Safaris, Cruises to Attraction Tickets, Short Haul to far flung destinations, we personally curate your perfect holiday or travel experience for both business & leisure. We are proud to be an independent family owned Hays Travel franchise selling ATOL protected holidays and members of the Cruise Line Industry Association and British Franchise Association.
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Great communication and very…
Great communication and very knowledgeable, making a very easy process
November 5, 2025
Reply from Fairclough Travel
Thank you for booking your international football tickets with us, it was a pleasure to help.
Fantastic service received
Fantastic service received. No pressure to book. Found us a great deal on our recent trip to Mexico. My wife is very indecisive and John was super patient with her constant questions and mind changes. Will always now choose to chat with John to book our holidays. We have already booked an amazing priced holiday to tenerife for 2027. Takes all the hassle out of scouring holiday sites for best deals. Thanks John at Fairclough Travel
October 27, 2025
Reply from Fairclough Travel
Thank you for booking your holidays with us, it is always a pleasure to find the perfect location for you both.
Outstanding
Once again 5⭐️ service from Jon
Nothing is too much trouble including his time to talk to you. And as someone who needs to talk through things is an absolute god send than just online
Always gives you the good and the bad and finds the best deal for you
September 30, 2025
Reply from Fairclough Travel
Thank you for the lovely review, it is a pleasure booking your holiday and providing advice.
Extra help at the weekend
We sent a hotel choice , when the hotel then tried to charge extra for a roll away bed , Jon got straight back to us and with his help located another hotel nearby which will be better for our larger than average party
All on a weekend
September 28, 2025
Reply from Fairclough Travel
It was a pleasure to arrange your family holiday to Singapore, thank you for booking with Fairclough Travel.
COULD NOT HAVE BEEN MORE HELPFUL
September 18, 2025
Reply from Fairclough Travel
Thank you for booking your holiday to Greece with us, it was a pleasure to help
Great service.
Very nice gent Jon, gave me lots of information and listened to my comments. Gave me good advice. Will definitely use again. Jon was very efficient and answered all my questions.
September 3, 2025
Reply from Fairclough Travel
Thank you for booking your River Cruise with us, it was a pleasure to help.
Knowledgeable and very customer focused
Jon provided amazing service, listening to what I wanted and provided me with a great deal
August 12, 2025
Reply from Fairclough Travel
Thank you for booking your European River Cruise with us and we look forward to finding you some fantastic future holidays.
Holiday June 2025
After what was supposed to be just an enquiry into the differing prices of our next break an extremely helpful and insightful conversation with Jon turned into a booking with Fairclough Travel. Looking forward to booking future holidays with him
August 2, 2025
Reply from Fairclough Travel
Thank you for booking your holiday to Kefalonia with us, we look forward to helping with all future travel requirements.
Can’t recommend Jon at fairclough…
Can’t recommend Jon at fairclough travel enough I messaged him with details of what I requested for my holiday and within the hour I had it all sorted & booked safely & securely he kept me informed at all times through the process to check I was happy with everything he was doing helped me through a secure payment process which put my mind at rest I can’t thank him enough I will definitely be using Jon & his company for future bookings
July 20, 2025
Reply from Fairclough Travel
Thank you for booking your holiday with us, it was a pleasure helping you and look forward to assisting with anything travel.
Reply from Fairclough Travel
Thank you for booking your holiday to Alicante with us, it was a pleasure to help
Amazing 5 Star Friendly Service.
I cant Thank Jon enough for helping me book my Holiday to Lanzarote. Absoutley amazing 5 star friendly service and made my booking stress free. I still cant believe what a great deal Jon found me. I'm really looking forward to my holiday now.
Thanks Jon
July 8, 2025
Reply from Fairclough Travel
Thank you for booking your family holiday with us again, it was a pleasure to help.
Helpful and knowledgeable holiday booking help
Jon was very helpful finding an affordable holiday experience in a great resort. Well worth booking through him!
June 24, 2025
Reply from Fairclough Travel
Thank you for the lovely feedback, it was a pleasure arranging your family holiday.
Back to the Beat mini Cruise
Jon is very efficient friendly and helpful, a quick call and we were booked in under 5 mins! Excellent service thank you 🙏
June 26, 2025
Reply from Fairclough Travel
Thank you for booking your cruise with us, it was a pleasure to arrange it for you.
A shining beacon of Customer service
Frankly, Jon make the process of booking a holiday into an experience rather than a faff. He always talks through the options. Gives clear and concise information so you can make a properly informed decision. We have used Fairclough for the last few years and Jon and his small team have shown how travel should be done. A shining light in the dark work of travel, where it's all to easy to be caught out or tempted by headline pricing.
May 30, 2025
Reply from Fairclough Travel
Thank you for booking your holiday with us again, we are very proud of the level of service we offer and our transparency.
First time booking with Fairclough Travel
This is my first time booking with Fairclough Travel.
May 24, 2025
Reply from Fairclough Travel
Thank you for booking with us and the 5* Review.
Every communication with Jon was clear…
Every communication with Jon was clear and he was most helpful in every way.
April 11, 2025
Reply from Fairclough Travel
Thank you for booking your River Cruise with us, it was a pleasure looking after you.
Best customer service
Really great customer service. Jon is a great guy to deal with & goes out of his way to get you the best deal. Would highly recommend booking with Fairclough.
March 27, 2025
Reply from Fairclough Travel
Thank you for booking your luxury Greek escape with us, it was a pleasure to be able to help.
Very professional and knowledgeable service
Was able to leave it all to Jon to look into and provide the best result so very little stress which is ideal when booking a holiday.
March 22, 2025
Reply from Fairclough Travel
Thank you for booking with us, it was a pleasure to be able to remove the stress and find your perfect holiday.
Reply from Fairclough Travel
Thank you for booking your hotel with us, we hope you have a fantastic time watching the rugby.
Jon was great always friendly and…
Jon was great always friendly and helpful wanted us to be 100% happy with the booking, full of great knowledge thanks Jon
January 29, 2025
Reply from Fairclough Travel
Thank you for the lovely review and booking your family holiday with us. A holiday is a big time and financial commitment so it's super important we get it right.
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