Fairline Yachts Reviews 254

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This shower head is definitely an improvement on the original one on my 1986 Carrera 24. The surrounding case and cover prevent the tap from accidentally opening and pouring water all over the transom... See more

Rated 1 out of 5 stars

Blaine was extremely helpful in identifying the parts I required and providing the correct part numbers to ensure that I ordered the right items. Unfortunately, the parts themselves took signific... See more

Rated 5 out of 5 stars

receiving items in a more timely way of late. Appreciate the effort by the team to make my new purchase a great experience!

Rated 5 out of 5 stars

Very pleased with the price and service for our latest purchase from Fairline.The parts which had to be modified were expeditiously done and the delivery from UK to Langkawi, Malaysia took less than... See more

Company details


Contact info

3.8

Great

TrustScore 4 out of 5

254 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good price and excellent service…

Very pleased with the price and service for our latest purchase from Fairline.The parts which had to be modified were expeditiously done and the delivery from UK to Langkawi, Malaysia took less than 7 days!

Very impressed and Fairline Yachts will always be our first stop when shopping for parts.

November 8, 2021
Rated 2 out of 5 stars

Although the package was delivered in…

Although the package was delivered in what looked like new packaging, the items had been opened and repacked.
On installation, the bilge pump would not pump, but just ran fast and the sump box overflowed. Teasing the float switch helped as occasionally the pump emptied the sump, but on the next occasion would just cycle and not pump.
Disappointed, but changed the pump at further expense and all now working fine.
Do these items end up on ebay when they have been found to not work properly? Who knows, but when a deal seems to good to be true, it usually is!

September 3, 2021
Rated 4 out of 5 stars

Blaine is always very helpful

Blaine is always very helpful. The only we issue we constantly encounter is very high costs for duty and VAT once the items arrive in Malta. We, therefore, cannot quote to the client until the items are here.

August 18, 2021
Rated 1 out of 5 stars

Last Fairline I will own due to worst customer service I've had in 20 years as a boat owner.

Going through a nightmare scenario with poorly manufactured propellers for my Targa 64 that as delivered that didn’t match each other. Moreover, the propeller keys didn’t fit the shaft or even match each other in size. Spent thousands to bring the propellers to class one standard and several hours extra yard time having each key ground to fit the shafts. Fairline Parts denies responsibility, demands calibration certification from the company I had remanufacture the props, but did not even respond to my email requesting the same calibration certification from Clements.
UPDATE: Fairline is selective and deceptive in their response to my review. Their representative has not answered my questions or responded to email. If the props had been manufactured correctly, each would have been the same. They were not. Moreover, if manufactured correctly there would have been no need for several hours of machine work to retrofit the props keys which otherwise would not fit the prop shafts.

August 2, 2021
Unprompted review
Fairline Yachts logo

Reply from Fairline Yachts

Dear Kerry,
As you know, and as thoroughly discussed over emails, Clements manufacture all our propellers to a minimum of class 1. The scans of your propellers can't show anything other than what they are. I'm sorry we haven't met your expectations on this occasion, but we have supplied what was ordered which were confirmed within specification by the MD of Clements.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look